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Quality Carrier
Quality Carrier

63 Quality Carriers Dispatcher Jobs Hiring Near You

Quality Carriers

Terminal Manager

Rahway, NJ · On-site

Quality Carriers ® is the leading bulk liquid chemical transportation provider in North America ... Supervising daily dispatch functions (i.e. assisting with decision making and driver management)

Kemps

Dispatcher

Huntington, IN · On-site

Maximize carrier load weights and volume by coordinating orders with other company depots, plants ... Communicate and maintain accurate and timely records of distressed loads including quality results ...

DAIRY FARMERS OF AMERICA

Dispatcher

Huntington, IN · On-site

Maximize carrier load weights and volume by coordinating orders with other company depots, plants ... Communicate and maintain accurate and timely records of distressed loads including quality results ...

Guida's Dairy

Dispatcher

Huntington, IN · On-site

Maximize carrier load weights and volume by coordinating orders with other company depots, plants ... Communicate and maintain accurate and timely records of distressed loads including quality results ...

Dairiconcepts, L.P.

Dispatcher

Huntington, IN

Maximize carrier load weights and volume by coordinating orders with other company depots, plants ... Communicate and maintain accurate and timely records of distressed loads including quality results ...

R+L Carriers

City Dispatcher

Lehigh Acres, FL · On-site

$65K - $70K/yr

... Carriers - Women in Trucking R+L Carriers is seeking a highly organized, detail-oriented City ... Ensure quality freight handling procedures are followed * Timely dispatching of LTL Loads * Other ...

Aston Carter

Dispatcher

Plymouth, MI · On-site

$50K - $55K/yr

Job Title: Dispatcher The Dispatcher oversees transportation move management from initial ... service quality, operational efficiency, and profitability while maintaining strong carrier ...

Kemps

Dispatcher

Fort Wayne, IN · On-site

Maximize carrier load weights and volume by coordinating orders with other company depots, plants ... Communicate and maintain accurate and timely records of distressed loads including quality results ...

Quality Carriers, Inc.

Terminal Manager

Rahway, NJ

Quality Carriers ® is the leading bulk liquid chemical transportation provider in North America ... Supervising daily dispatch functions (i.e. assisting with decision making and driver management)

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Quality Carrier Jobs Information

What is it like to work at Quality Carriers?

Quality Carriers is a company that values teamwork and customer satisfaction, fostering a collaborative environment where employees work together to achieve common goals.

As a leading tank truck carrier, Quality Carriers operates a large fleet of vehicles and employs a diverse team of drivers, mechanics, and logistics professionals who work together to ensure safe and efficient transportation of goods. The company's mission is to provide reliable and high-quality transportation services to its customers.

Working at Quality Carriers may appeal to individuals who value a dynamic work environment, opportunities for career growth, and a sense of satisfaction that comes from contributing to the success of a large and respected transportation company.

What makes Quality Carriers an attractive place to work?

Quality Carriers is a leading provider of bulk transportation services, known for its commitment to safety, reliability, and customer satisfaction in the logistics industry. The company offers a dynamic work environment that values teamwork, innovation, and continuous improvement, with opportunities for professional growth and development through training and mentorship programs. By joining Quality Carriers, individuals can contribute to the company's mission of delivering exceptional service and making a positive impact on the communities it serves.

What other companies are hiring for Dispatcher jobs?

What are the most popular jobs at Quality Carriers?

What are the most popular categories at Quality Carriers?

Specialist - Driver Operations

Quality Carriers

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago

Job description

Quality Carriers® is the leading bulk liquid chemical transportation provider in North America. With a fleet of over 2,500 trucks and 6,400 trailers, and a network of 100+ locations and 100+ years of  experience, Quality Carriers provides industry leading transportation services to our customers.
 
We are looking for an energetic, reliable Driver Operations Specialist to join our team in Houston, TX.  We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations. If you want to join the industry leader and make a difference, please consider this opportunity and apply at QualityCarriers.com.
 
Job Details
Job Summary:
The Specialist - Driver Operations is responsible for the relationship with an assigned group of up to 40 Drivers which can be Company Drivers and/or Independent Contractors. Quality Carriers, Inc. operates on a 24/7 basis. As such, Specialist - Driver Operations are expected to participate in an on-call schedule. This schedule will vary based on location and business needs.
Duties and Responsibilities:
Driver Experience/Impact
  • Know and manage each driver's individual earning and time at home requirements.
  • Maintain a driver calendar to be used to plan all drivers’ requested time off or unavailability including compliance related time the driver is not available to work.
  • Record all driver home-time requests in TMW and subsequent systems.
  • Counsel drivers on safety, compliance and service issues as needed to include written documentation provided by Safety and/or HR.
  • Review performance bonus results with all Company Drivers quarterly, providing coaching to maximize bonus earnings.
  • Perform a minimum of 1 Company Driver ride along per Quarter.
Safety Responsibility/Impact
  • Actively engage drivers daily in safety and complacency related conversation to help drive the QC Safety Culture.
  • Ensure drivers' hours of service are properly updated in the ISAAC system or other system defined by the QC Safety Team, and make necessary authorized updates.
  • Work with Operations and QC Safety Manager to issue breach of contract notices to Independent Contractor drivers as required.
  • Work with OM and HR to develop needed disciplinary actions for Company Drivers consistent with company policy.
  • Review system tools and data to provide relevant information to drivers regarding safety, customer service, regulatory and company policy compliance.
  • Validate driver dispatch plans to ensure compliance with regulations and company policies.
Regulatory Responsibility/Impact
  • Work with maintenance team on a daily basis to ensure all tractors are in a high level of repair and in full compliance to all federal, state and local regulations as well as all QC compliance standard.
  • Ensure all monthly on-line safety training is completed and work with drivers and safety to assign other need refreshers as driver performance dictates.
  • Verify all tractor profiles are accurate including both presence and working condition of equipped accessories.
Service Delivery/Impact
  • Properly pre-trip and communicate all assigned loads for an assigned group of drivers to ensure a minimum of 95% on-time service is maintained.
    • Individual customer contracts may exceed 95%.
  • Verbally and electronically dispatch all drivers in accordance with QC policies, utilizing QC-provided devices such ISAAC tablets, and software including TMW, ISAAC, and Totalmail.
  • Coordinate driver utilization with Central Scheduling and Equipment Planning teams to maximize driver earning while ensuring customer service expectations are met.
  • Communicate all potential and real service related issues proactively as they occur to the billing respective CSR to ensure the Customer is notified of all late deliveries prior to the planned arrival.
  • Works with an assigned group of drivers on a daily basis on their use of the Quality Carriers Dispatch workflow process.
Financial Responsibility/Impact
  • Works with an assigned group of drivers on a daily basis to ensure maximum utility of their hours and that each driver's earnings are maximized while maintaining the desired standard of living for each individual driver.
  • Work with the dispatch team daily to ensure all Company Driver capacity priorities are being met.
Managed Metrics Responsibility/Impact

Metric

Minimum

Driver Working Percentage

90%

Driver Pay Accuracy

99.9%

ISAAC Scanning

99.9%

Driver Retention

75%

Certified Logs Compliance

95%

Mobile Comm Compliance

95%

Benefits
  • Medical
  • Dental/Vision
  • Basic Life/Voluntary Life
  • Short Term and Long Term Disability
  • Flexible Spending Account and Health Savings Account
  • Digital health through Recuro
  • Employee Assistance Program
  • 401k Employer Match and Roth Retirement Savings Plan
  • Employee Stock Purchase Program (ESSP)
  • Additional Voluntary Benefits
Requirements
Skills and Abilities:
  • Good communication and interpersonal skills.
  • Experience with DOT Requirements, CSA expectations and Safety procedures.
  • Ability to travel multiple times per year as needed for training and career development purposes.
  • Highly proficient computer skills must be comfortable using a computer and various software programs.
Education and Experience:
  • 4+ years truck transportation industry experience or 4 year degree preferred.
  • 2 + years of experience in a leadership or management position.
Additional Job Information
Position Type/Expected Hours of Work:
  • This is a full-time position, in office, 5 days a week.
Travel: <15%
 
Work Environment:
  • This job operates in a professional office environment. This role routinely uses standard office and computer equipment.
  • This job is assigned to a specific Terminal
  • Safety First environment - Complacency is not an option.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.
  • This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.
  •  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Equal Employment Opportunities
Quality Carriers, Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
 

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