Purpose Financial
Purpose Financial

60 Purpose Financial Jobs Hiring Near You

We are a nationally recognized, fully licensed financial services company with over 800 locations ... purpose. Deploy marketing efforts in the community to generate sales and customer growth, and track ...

We are a nationally recognized, fully licensed financial services company with over 800 locations ... purpose. Deploy marketing efforts in the community to generate sales and customer growth, and track ...

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Purpose Financial Jobs Information

What is it like to work at Purpose Financial?

Purpose Financial is a company that prioritizes collaboration and innovation, fostering a culture that encourages employees to think creatively and work together to drive positive change.

The company's team structure is designed to support a flexible and adaptable work environment, with various departments and roles working together to achieve a shared mission. Purpose Financial's mission is centered around helping people achieve financial well-being and making a positive impact on society.

Working at Purpose Financial may appeal to candidates who are passionate about making a difference in people's lives and are looking for a dynamic and collaborative work environment that offers opportunities for growth and development.

What makes Purpose Financial an attractive place to work?

Purpose Financial is a leading fintech company that aims to revolutionize the financial services industry by providing accessible and affordable financial solutions to underserved communities. The company's workplace is characterized by a culture of innovation, collaboration, and teamwork, with opportunities for employees to contribute to the development of cutting-edge financial products and services. By joining Purpose Financial, individuals can pursue a career that aligns with their values and offers opportunities for professional growth, impact, and development in a rapidly evolving industry.

Do workers at Purpose Financial get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2026.

Does Purpose Financial pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at Purpose Financial?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at Purpose Financial?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Purpose Financial feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Purpose Financial get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

Is it stressful to work at Purpose Financial?

Most people feel stressed here.
83% of people say they often feel stressed at work.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Purpose Financial enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Purpose Financial recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get enough training when they start at Purpose Financial?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get support to advance at Purpose Financial?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people think Purpose Financial’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers feel well informed about how Purpose Financial is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and March 2026.

What are the most popular states for Purpose Financial jobs?

What are the most popular job types at Purpose Financial?

What are the most popular categories at Purpose Financial?

Infographic showing various job openings at Purpose Financial in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 97% Physical, and 3% Remote job distribution.

Bi-Lingual Collections Agent (REMOTE)

Purpose Financial

Greenville, SC • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Re-posted 6 days ago


Purpose Financial rating

5.4

Company rating: 5.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Brand: Purpose Financial
Address: 1916-B E. Beltline Rd., Carrollton, Texas, United States - 75006
Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 800 storefronts locations and online lending. Providing services in over 23 states, Purpose Financial employs over 2,500 team members.
At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.
We offer:
  • Competitive Wages
  • Health/Life Benefits
  • Health Savings Account plus Employer Seed
  • 401(k) Savings Plan with Company Match
  • Paid Parental Leave
  • Company Paid Holidays
  • Paid Time Off including Volunteer Time
  • Tuition Reimbursement
  • Business Casual Environment
  • Rewards & Recognition Program
  • Employee Assistance Program
  • Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks

To learn more about Purpose Financial visit Purpose Financial Website.
Position Summary
This position is responsible for contacting and successfully negotiating with customers to collect payment on overdue, defaulted or write-off loans, or other payments. This position will acts as the liaison between creditors and customers through managing overdue accounts.
Other duties as assigned.
Job Responsibility
Support
  • Influence and advise customers on the payment options for debt recovery.

Influence
  • Execute strategies for collection processes and procedures, including, but not limited to negotiating payment plans based upon company approved guidelines.
  • Apply the elements of building positive rapport with different types of customers over the phone in order to retain customer loyalty while initiating processes for collection of payments.

Drive
  • Initiate and handle both inbound and outbound calling to collect a debt.
  • Understand the impact of attitude for handling Advance America Collection contacts professionally, to include showing empathy, assertiveness, tact and resilience.

Job Responsibilities Cont.
Manage or Direct
  • Achieve set revenue targets and call quality objectives.

Maintain
  • Use questioning and listening skills that support effective telephone, email, chat and text communication.

Accountability
  • Understand, adhere to and enforce all corporate policies including, but not limited to, Advance America's Creed, Code of Ethics and Information Security Policies.

Education Required
High School Diploma or GED.
Experience Required
Minimum of one year call center or customer service related experience. Three years of collections experience at a high-volume call center, and bi-lingual in Spanish is required. Must be able to demonstrate critical thinking, negotiating, and problem-solving skills. Background in a fast paced work environment a plus. Assist in collection efforts with customers requiring a Spanish speaking collections agent.
Knowledge Required
Excellent written and verbal communications skills in both English and Spanish as would be needed to communicate in person, by phone, and through email; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to read, write, evaluate, and apply information. Ability to interact professionally and exhibit appropriate social skills. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products. Ability to develop and maintain business relationships.
Physical Requirements
Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.
*** Ability and flexibility to work hours as assigned between 8:00am and 10:00pm Monday - Friday, 8:00am and 3:00pm on Saturdays, and potential Sunday hours as determined by business necessity.
Competencies
Accepting Direction
Adapting to Change
Demonstrating Initiative
Dependability
Drive for Results
Travel
No Travel
Attire
Business Casual
Other
Must be eligible to work in the USA and able to pass a background check.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID: 46512

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