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ProVia
ProVia

4 Provia Human Resource Assistant Jobs Hiring Near You

ProVia

Medical Assistant

New Philadelphia, OH

$16.50 - $21/hr

ProVia Health and Wellness Clinic Location: New Philadelphia, Ohio Hours: Full-time, 40 hours per ... resources. * Manage team communications. Route calls, portal messages, refill requests, results ...

ProVia LLC

Medical Assistant

New Philadelphia, OH · On-site

$16.50 - $21/hr

ProVia Health and Wellness Clinic Location: New Philadelphia, Ohio Hours: Full-time, 40 hours per ... resources. * Manage team communications. Route calls, portal messages, refill requests, results ...

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ProVia Jobs Information

Do workers at ProVia get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Does ProVia pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

At ProVia, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from ProVia affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at ProVia?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 13 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at ProVia worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and December 2025.

Do ProVia workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it for ProVia workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at ProVia?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do ProVia managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
69% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and December 2025.

Do jobs at ProVia spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
22% of people report that their job takes up time that they don’t get paid for.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it to take sick days at ProVia?

Most people find it easy to take sick days.
95% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Is working at ProVia good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
73% of people who care for a child or other relative report this is a good place to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people at ProVia feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at ProVia get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at ProVia?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at ProVia enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at ProVia recommend working with their team?

Most people recommend working with their team.
68% of people report that they would recommend working with their immediate team to a friend.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at ProVia?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at ProVia?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think ProVia’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
53% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how ProVia is doing?

Most people feel well informed about how the company is doing.
74% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and April 2026.

What other companies are hiring for Human Resource Assistant jobs?

What are the most popular jobs at Provia?

What are the most popular categories at Provia?

Infographic showing various Human Resource Assistant job openings at Provia in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Nights. Highlights an 89% Physical, and 11% Remote job distribution.

Medical Assistant

ProVia

New Philadelphia, OH

$16.50 - $21/hr

Full-time

Posted 6 days ago

ProVia rating

8.5

Company rating: 8.5 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

Job description

Medical Assistant
Reports To: Clinic Director
Facility: ProVia Health and Wellness Clinic
Location: New Philadelphia, Ohio
Hours: Full-time, 40 hours per week, in person
Job Summary
The Medical Assistant is a central member of the ProVia Health and Wellness Clinic team, supporting safe, efficient, relationship-based care in a direct primary care setting. This role combines hands-on clinical support, thoughtful care coordination, and highly responsive service for patients and their families. The Medical Assistant helps each visit feel organized, personal, respectful, and unhurried while enabling clinicians to work at the top of their scope.
The clinic will be owned by ProVia and developed and operated by Branches Healthcare. The Medical Assistant must protect the trust that makes this model work: clinical information is confidential and is not shared with the employer without the patient’s appropriate authorization, except as required by law.
Patient Experience Commitment: Every interaction should leave the patient feeling welcomed, heard, informed, and confident that the clinic team will follow through. The Medical Assistant is expected to anticipate needs, communicate clearly, reduce friction, and take ownership of closing the loop.
Essential Job Duties and Responsibilities
Essential job duties and responsibilities include but are not limited to the following:
Patient Experience and Relationship-Based Care
  • Create a welcoming first impression. Greet patients warmly, use preferred names, maintain privacy, and help every person feel comfortable and respected.
  • Guide the entire visit. Explain what to expect, provide timely updates, identify questions or concerns, and make smooth handoffs among team members.
  • Listen and respond with empathy. Recognize verbal and nonverbal cues, adapt communication to the patient’s needs, and escalate clinical concerns promptly.
  • Take ownership of follow-through. Track open items, return messages within established service standards, and confirm that patients understand next steps.
  • Protect trust and confidentiality. Safeguard protected health information and reinforce the separation between confidential clinical care and the patient’s employment relationship.
  • Support access. Help patients use phone, portal, scheduling, and other clinic access channels with minimal delay or confusion.
Clinical Support
  • Prepare for visits. Review schedules, complete pre-visit planning, identify needed records or preventive care gaps, and prepare rooms and supplies.
  • Room patients accurately and efficiently. Obtain and document vital signs, medication lists, allergies, health histories, screening information, and the reason for visit.
  • Assist clinicians. Support examinations, treatments, minor procedures, preventive care, and patient education as directed.
  • Perform approved clinical tasks. Complete phlebotomy, specimen collection and processing, point-of-care testing, electrocardiograms, injections, immunizations, and other tasks only when trained, authorized, and permitted by applicable policy and scope.
  • Reinforce care plans. Review clinician instructions, confirm patient understanding, and provide approved educational materials without independently diagnosing or changing the plan of care.
  • Maintain a safe clinical environment. Follow infection prevention, cleaning, disinfection, sterilization, medication handling, and sharps and biohazard procedures.
  • Maintain readiness. Stock exam rooms, monitor supply levels and expiration dates, and promptly report equipment or safety concerns.
Care Coordination and Clinic Operations
  • Coordinate care. Support referrals, diagnostic testing, outside records, prior authorization workflows when applicable, and follow-up with specialists and community resources.
  • Manage team communications. Route calls, portal messages, refill requests, results, and clinical questions according to clinic protocols and urgency standards.
  • Document with precision. Enter complete, timely, and accurate information in the electronic health record and correct errors through approved procedures.
  • Support population health. Assist with preventive outreach, chronic condition follow-up, care-gap closure, and patient engagement initiatives.
  • Contribute to daily flow. Monitor schedules, anticipate bottlenecks, communicate delays, and help the team adjust while preserving a calm patient experience.
  • Improve the clinic. Participate in huddles, training, quality improvement, service recovery, and readiness activities; raise risks and improvement ideas early.
  • Work as one team. Provide cross-coverage for appropriate front-office and clinical functions and perform other duties consistent with the role and clinic needs.
Other Job Requirements Include but are not limited to the following:
  • Education: High school diploma or equivalent required; completion of an accredited medical assisting program preferred.
  • Credentials: Current Basic Life Support or CPR certification required by start date or within the timeframe established by clinic policy. CMA, RMA, CCMA, or equivalent credential preferred.
  • Experience: Prior medical assistant or ambulatory care experience preferred. Experience in primary care, family medicine, internal medicine, or a relationship-based clinic model is a plus.
  • Technical skills: Comfort with electronic health records, secure messaging, basic office technology, accurate data entry, and clinical workflows.
  • Professional requirements: Ability to complete required background checks, health screenings, training, and competency validation.
Physical Requirements
The role regularly requires standing, walking, sitting, reaching, bending, fine motor activity, and communicating in person and through technology. The Medical Assistant must be able to assist with patient positioning and mobility, move routine clinical supplies and equipment, and perform repetitive clinical and computer tasks. Reasonable accommodations may be available to enable qualified individuals to perform the essential functions.

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