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60 Pregis Customer Service Representative Jobs Hiring Near You

Pregis

Customer Service Representative

Granite Falls, NC · On-site

$45 - $50K/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service ... Services all needs of Pregis Corporation customers with primary responsibility for assigned areas.

pregis

Customer Service Representative

Plymouth, IN · On-site

$14.50 - $19.75/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service ... Services all needs of Pregis Corporation customers with primary responsibility for assigned areas.

Pregis

Customer Service Representative

Plymouth, IN · On-site

$14.50 - $19.75/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service ... Services all needs of Pregis Corporation customers with primary responsibility for assigned areas.

Pregis

Customer Service Representative

Plymouth, IN · On-site

$14.50 - $19.75/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service ... Services all needs of Pregis Corporation customers with primary responsibility for assigned areas.

Pregis

Customer Service Manager

Visalia, CA · On-site

Job Title: Customer Service Manager Classification: Salaried-Exempt Reports To: Director of ... to represent Pregis' culture and achievements. Visit us at www.pregis.com for more information ...

pregis

Customer Service Manager

Visalia, CA

Job Title: Customer Service Manager Classification: Salaried-Exempt Reports To: Director of ... to represent Pregis' culture and achievements. Visit us at www.pregis.com for more information ...

Pregis

Sales Operations Representative

Anderson, SC · On-site

Pregis is in the packaging business to protect what matters. We are committed to providing our ... Experience in customer service, sales, and/or retention * Knowledge of Microsoft Office Suite ...

Pregis

Field Service Technician-LAX

Anaheim, CA · On-site

... customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the ... to represent Pregis' culture and achievements. Visit us at www.pregis.com for more information ...

Pregis

General Requisition-EVT (BTL)

Bethel, PA · On-site

... customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the ... to represent Pregis' culture and achievements. Visit us at www.pregis.com for more information ...

Pregis

General Req - Temp Conv

Plymouth, IN · On-site

... customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the ... to represent Pregis' culture and achievements. Visit us at www.pregis.com for more information ...

Pregis

Field Services Manager

Pittsburgh, PA · On-site

... customers (Pregis directors, managers, and service staff peers). * Excellent oral and written ... to represent Pregis' culture and achievements. Visit us at www.pregis.com for more information ...

Pregis

Material Handler Extrusion-Nights

Anderson, SC · On-site

$15.25 - $18.50/hr

... customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the ... to represent Pregis' culture and achievements. Visit us at www.pregis.com for more information ...

Pregis

General Requisition-EVT (MCD)

Mcdonough, GA · On-site

... customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the ... to represent Pregis' culture and achievements. Visit us at www.pregis.com for more information ...

Pregis

General Requisition-Aurora

Aurora, IL · On-site

... customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the ... to represent Pregis' culture and achievements. Visit us at www.pregis.com for more information ...

Pregis

General Req-temp conversions

Elgin, IL · On-site

... customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the ... to represent Pregis' culture and achievements. Visit us at www.pregis.com for more information ...

Pregis

General Requisition-EVT (REN)

Reno, NV · On-site

... customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the ... to represent Pregis' culture and achievements. Visit us at www.pregis.com for more information ...

Pregis

Material Handler Extrusion-Nights

Anderson, SC · On-site

$15.25 - $18.50/hr

... customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the ... to represent Pregis' culture and achievements. Visit us at www.pregis.com for more information ...

Pregis

Production Supervisor, 2nd Shift

Grand Rapids, MI · On-site

... customer focused, high integrity, believes in strong teamwork and collaboration, Pregis is the ... Excellent written and oral communication skills, strong organizational and customer service skills ...

Pregis

Shipping/Receiving Handler Garland, TX

Garland, TX · On-site

$17 - $20/hr

Pregis is in the packaging business to protect what matters. We are committed to providing our ... customer service and carrier representatives. * Must be able and willing to change out propane ...

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Pregis Jobs Information

What is it like to work at Pregis?

Pregis is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment.

As a leading manufacturer of protective packaging materials and systems, Pregis offers a diverse range of roles, from engineering and manufacturing to sales and customer service, allowing employees to develop a wide range of skills and expertise. The company operates globally, providing opportunities for career growth and professional development.

Working at Pregis may appeal to candidates who are passionate about innovation, customer satisfaction, and teamwork, as the company offers a unique blend of technical expertise, global reach, and collaborative culture, making it an attractive choice for those seeking a challenging and rewarding career.

What makes Pregis an attractive place to work?

Pregis is a leading global manufacturer of innovative protective packaging solutions, serving a wide range of industries and customers. The company offers a dynamic work environment that values collaboration, innovation, and continuous improvement, with opportunities for employees to contribute to the development of cutting-edge products and technologies. By joining Pregis, individuals can pursue a career with a company that prioritizes employee growth and development, offering a range of opportunities for professional advancement and making a meaningful impact in the industry.

Do workers at Pregis get paid breaks?

Yes. Most people get paid breaks.
92% of people say they get paid breaks.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and August 2026.

Does Pregis pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and August 2026.

At Pregis, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
61% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Pregis affordable enough for their workers?

Most people say the health insurance costs are okay.
74% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Pregis?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and August 2026.

Do workers at Pregis worry about hours?

Most people don’t worry about getting enough hours.
93% of people report they don’t worry about getting enough hours.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Pregis workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at Pregis?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Pregis managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Pregis spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at Pregis?

Most people find it easy to take sick days.
89% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and August 2026.

Is working at Pregis good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and June 2026.

Do people at Pregis feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
46% of people say they’re not treated with respect by their managers.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Pregis get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at Pregis?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Pregis enjoy their jobs?

Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Pregis recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Pregis?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at Pregis?

Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Pregis’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Pregis is doing?

Only some people feel well informed about how the company is doing.
66% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Pregis?

What are the most popular categories at Pregis?

Infographic showing various Customer Service Representative job openings at Pregis in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Nights. Highlights an 97% Physical, and 3% Hybrid job distribution.

Customer Service Representative

Pregis

Granite Falls, NC • On-site

$45 - $50K/hr

Other

This job post has expired today. Applications are no longer accepted.

Pregis rating

7.0

Company rating: 7.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

70th of 122 rated packaging manufacturers

Job description

Customer Service Representative – Granite Falls - NC

Reporting to the Regional Customer Service Manager, the Customer Service Representative is responsible for sales and service support of an assigned area. Looking for a motivated employee for a fast-paced, growing company that is adaptive to changes.

Essential Functions and Responsibilities
  • Provide in-house contact for Regional Account Managers, RTU Managers and Account Managers.
  • Services all needs of Pregis Corporation customers with primary responsibility for assigned areas.
  • Acquire and maintain product and technical knowledge.
  • Develop and maintain customer contacts and administer service policies.
  • Work with Inside Sales, PQA's, and AMs on customer pricing.
  • Process orders, sample requests, etc., and maintain related information within the appropriate computer system
  • Manage heavy call volume and high email traffic to support customers.
  • Complete written documentation such as credits, debits, complaints, quotes, etc.
  • Provide price quotes according to established limitations.
  • Update and maintain price pages as needed.
  • Maintain a professional atmosphere and relationship with internal personnel and customers to fulfill customer expectations.
  • Work with Scheduling and Shipping to ensure orders ship on time and expedite orders when necessary.
  • Administer assigned customer requests.
  • Develop and maintain a relationship with customer base to retain/build business.
  • Develop and maintain a partnership with the outside Account Managers to build the business.
  • Perform inside sales functions when necessary.
  • Adhere to company policies and procedures.
  • Maintain a satisfactory level of knowledge on new and existing trends within the customer service industry
Competency (Knowledge, skills, and abilities)
  • Excellent verbal and written communication and telephone skills
  • Proficiency with computers (Microsoft Office 365, SAP)
  • Excellent organizational/prioritization skills
  • Solutions oriented
  • Results focus
Environment
  • Mainly office setting
  • The position environment may vary and require a combination of outside work and inside work
  • Based on the plant and time of the year, there could be varying degrees of high heat and cold weather
  • Moderate humidity levels
  • Moderate noise levels
Physical Characteristics
  • Required to stand, walk and sit; talk and hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms
  • Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds
  • Frequent typing, keyboarding, and repetitive use of hands, wrists, and fingers
  • Willingness to wear appropriate personal protective equipment, including hearing protection
Position Type
  • Full time requiring onsite presence
  • Hours vary based on operational needs
  • Potential requirement to work outside of normal working hours
  • Approximately 10% travel
Education and Experience
  • 2-to-4-year degree desirable, or related years of experience
  • 2 to 4 years' experience in customer service, business/marketing or related field
  • Manufacturing background preferred
  • SAP experience recommended
  • Excellent verbal, written communication, and telephone skills
Compensation

The listed annualized base pay range is primarily based on analysis of similar positions. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of Pregis' total compensation package. The base pay range for this role is estimated to be $45-$50K for this salaried non-exempt opening.

Compensation details listed in US job postings reflect base salary only and do not include benefits.

What Pregis employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Pregis

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Deerfield, IL, US

Year founded

2005

Social media

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