Associate Manager, Onboarding
Lehi, UT · On-site
Hire, develop, and directly manage qualified Podium Onboarding Managers * Develop and test new processes to improve team efficiency and performance * Assess scoping and planning of client projects ...
20 Podium Project Manager Jobs Hiring Near You
Associate Manager, Onboarding
Lehi, UT · On-site
Hire, develop, and directly manage qualified Podium Onboarding Managers * Develop and test new processes to improve team efficiency and performance * Assess scoping and planning of client projects ...
... and utilization of podium products * Oversee various projects occurring simultaneously across ... You will assist in managing the lifecycle of your customer portfolio, which will be a pipeline of ...
... and utilization of podium products * Oversee various projects occurring simultaneously across ... You will assist in managing the lifecycle of your customer portfolio, which will be a pipeline of ...
... and utilization of podium products * Oversee various projects occurring simultaneously across ... You will assist in managing the lifecycle of your customer portfolio, which will be a pipeline of ...
... and utilization of podium products * Oversee various projects occurring simultaneously across ... You will assist in managing the lifecycle of your customer portfolio, which will be a pipeline of ...
Senior Compensation Manager
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... projects What you should have: * 5+ years of experience in Compensation at a software company
Senior Compensation Manager
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... projects What you should have: * 5+ years of experience in Compensation at a software company
Senior Compensation Manager
Lehi, UT · On-site +1
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... projects What you should have: * 5+ years of experience in Compensation at a software company
Senior Compensation Manager
Lehi, UT · On-site +1
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... projects What you should have: * 5+ years of experience in Compensation at a software company
Senior Compensation Manager
Lehi, UT · On-site
In this role, you will own the end-to-end compensation program at Podium, including equity and ... projects What you should have: * 5+ years of experience in Compensation at a software company
Senior Compensation Manager
Lehi, UT · On-site
In this role, you will own the end-to-end compensation program at Podium, including equity and ... projects What you should have: * 5+ years of experience in Compensation at a software company
... and utilization of podium products * Oversee various projects occurring simultaneously across ... You will assist in managing the lifecycle of your customer portfolio, which will be a pipeline of ...
... and utilization of podium products * Oversee various projects occurring simultaneously across ... You will assist in managing the lifecycle of your customer portfolio, which will be a pipeline of ...
... Podium's high-value, strategic clients. You will ensure customer satisfaction, manage product ... intensity projects. You will always be looking for new ways to work smarter, increase your ...
... Podium's high-value, strategic clients. You will ensure customer satisfaction, manage product ... intensity projects. You will always be looking for new ways to work smarter, increase your ...
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
AI Onboarding Specialist
Lehi, UT · On-site
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
AI Onboarding Specialist
Lehi, UT · On-site
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
Senior Technical Recruiter
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... Manage pipelines and ensure data integrity in Greenhouse (or equivalent ATS) * Provide clear, data ...
Senior Technical Recruiter
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... Manage pipelines and ensure data integrity in Greenhouse (or equivalent ATS) * Provide clear, data ...
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
Chief of Staff
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... Excellent project management skills * Experience working with significant change and ambiguity
Chief of Staff
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... Excellent project management skills * Experience working with significant change and ambiguity
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
Product Manager - Internal Tools
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... guide projects through key milestones. * Demonstrated ability to manage the entire product ...
Product Manager - Internal Tools
Lehi, UT · On-site
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue ... guide projects through key milestones. * Demonstrated ability to manage the entire product ...
AI Onboarding Specialist
Lehi, UT · On-site
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
AI Onboarding Specialist
Lehi, UT · On-site
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
Senior Technical Recruiter
Lehi, UT · On-site
Description Podium is seeking a Senior Technical Recruiter (Full Time) to join our team and drive ... Manage pipelines and ensure data integrity in Greenhouse (or equivalent ATS) * Provide clear, data ...
Senior Technical Recruiter
Lehi, UT · On-site
Description Podium is seeking a Senior Technical Recruiter (Full Time) to join our team and drive ... Manage pipelines and ensure data integrity in Greenhouse (or equivalent ATS) * Provide clear, data ...
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
Podium product expert * Manage potential escalations within the first 30 days * Coordinate all ... Proven track record of managing multiple concurrent projects with varying complexity levels
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Job description
We're looking for someone to join our team as an Associate Manager, Onboarding. This is the right opportunity for you if you're a results-oriented person who loves coaching, building processes, and has a passion for driving scale, quality, and providing an amazing customer experience. Podium's Onboarding leaders develop genuine relationships with their team to help them master their role, understand customer needs, and hit metrics, as well as promote further development in their careers. We're looking for a leader who has shown consistent success in an Onboarding capacity, works well cross-functionally, and has a knack for leading others.
What you will be doing:
- Evangelize the Podium story so well that your team lives and breathes the Podium vision and values
- Drive ownership and accountability for team outcomes, ensuring deliverables are completed on time, at a high standard, and aligned with business objectives
- Coach your team on aligning Podium's solutions with our customers' needs, driving increased lifetime value for each customer and across the entire customer base
- Hire, develop, and directly manage qualified Podium Onboarding Managers
- Develop and test new processes to improve team efficiency and performance
- Assess scoping and planning of client projects, and manage customer escalations
- Understand your individual team members' strengths and areas for improvement, provide radically candid feedback, and provide coaching towards improvement
- Work with cross-functional stakeholders, making sure there is alignment between sales, customer success, and other organizations
- Manage performance, providing feedback, coaching, and helping us to continuously uplevel the organization
- Perform other duties as assigned
What you should have:
- Experience designing and deploying new processes, systems, and/or methods to improve team performance; then, driving adoption of those among individual contributors
- Ability to confidently and effectively speak with customers of all levels (including CEO's, Owners & VPs), managing everything from escalations to complex growth opportunities
- Demonstrated leadership ability across projects or other professional experiences
- A genuine curiosity about AI and how it can improve customer outcomes
- Experience driving increased value for customers, and in finding ways to do that at scale
- Ability to communicate with radical candor and have difficult, timely conversations
- Demonstrated experience and success in a customer-facing role
- Passion for modernizing the way business happens locally and empowering SMBs
- Excellent written and verbal communication skills
- Highly organized and strong time management skills
- Ability to work in a fast-paced, changing environment with minimal direction
- Self-driven, motivated, and results-oriented
What we hope you have:
- 4+ years post-sales (e.g., Customer Success, Onboarding) role
- 2+ years experience managing direct reports
- Proven ability developing teams while hitting targets (e.g., implementation)
- Experience in the Med Spa/Aesthetics space
- Project management experience including completing data migrations between systems of record
- Bachelor's degree preferred
BENEFITS
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid parental leave
- Fertility benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status, or veteran status.
About Podium
Sourced by ZipRecruiter
Industry
Software development
Company size
1 - 10 Employees
Headquarters location
Lehi, UT, US
Year founded
2014