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Philadelphia Insurance

64 Philadelphia Insurance Customer Service Representative Jobs Hiring Near You

R.M.A. Agency

Insurance Customer Service Rep

Chicago, IL · On-site

$41K - $56K/yr

We're looking for an Insurance Customer Service Representative who wants to be more than a voice on the phone someone ready to build real relationships and offer genuine peace of mind. You'll join a ...

Chris Galban

Insurance Customer Service Rep

San Angelo, TX · Remote

$15 - $20/hr

We're seeking a full-time Insurance Customer Service Rep to deliver exceptional service, support sales efforts, and maintain strong client relationships. You will handle inbound communication, assist ...

Louisiana Restaurant Association

Be Seen First

Insurance Customer Service Representative

New Orleans, LA · On-site

$22 - $24/hr

... for a Customer Service Representative (CSR) to serve as the primary point of contact for members of the Workers' Compensation Insurance Program. This position supports the Underwriting and LRA ...

IsoTalent

Licensed Insurance CSR

Delaware, OH · On-site

$55K - $75K/yr

P&C Insurance Customer Service Representative Location: Delaware, OH | Onsite Our client, a growing insurance agency, is looking for a P&C Insurance Service Rep to join their team on-site. Do you ...

gpac

Insurance Customer Service Representative

Midland, PA · On-site

$39K - $54K/yr

An agency is on the active look out for a inspired Customer Service Representative within commercial lines. This is a great company to work with that has amazing benefits and growth opportunities.

gpac

Insurance Customer Service Representative

Johnstown, PA · On-site

$39K - $54K/yr

An agency is on the active look out for a inspired Customer Service Representative within commercial lines. This is a great company to work with that has amazing benefits and growth opportunities.

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Philadelphia Insurance Jobs Information

Do workers at Philadelphia Insurance Companies get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and April 2026.

Does Philadelphia Insurance Companies pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

At Philadelphia Insurance Companies, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Philadelphia Insurance Companies affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between May 2025 and February 2026.

Do people get paid time off at Philadelphia Insurance Companies?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it to get time off at Philadelphia Insurance Companies?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at Philadelphia Insurance Companies?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Philadelphia Insurance Companies feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Philadelphia Insurance Companies get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Philadelphia Insurance Companies?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Philadelphia Insurance Companies enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Philadelphia Insurance Companies recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Philadelphia Insurance Companies?

Most people got enough training when they started.
90% of people report they got enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Philadelphia Insurance Companies?

Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Philadelphia Insurance Companies’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
70% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Philadelphia Insurance Companies is doing?

Most people feel well informed about how the company is doing.
91% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Philadelphia Insurance?

What are the most popular categories at Philadelphia Insurance?

Infographic showing various Customer Service Representative job openings at Philadelphia Insurance in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 47% Physical, and 53% Remote job distribution.

Insurance Customer Service Rep

R.M.A. Agency

Chicago, IL • On-site

$41K - $56K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

At R.M.A. Agency, we believe insurance is really about people. Located in Chicago, we're a place where neighbors help neighbors through life's unexpected moments.


We're looking for an Insurance Customer Service Representative who wants to be more than a voice on the phone someone ready to build real relationships and offer genuine peace of mind. You'll join a small, supportive team where your input matters and your kindness makes a difference.


If you enjoy a balanced day, a friendly office culture, and can turn complicated questions into simple answers, you'll fit right in. We're excited to welcome someone with integrity who wants to grow alongside us as we serve our Illinois community.


Benefits

Annual Base Salary + Bonus Opportunities

Health Insurance

Paid Time Off (PTO)

Vision Insurance

Dental Insurance

Hands on Training

Retirement Plan

Free Coffee & Snacks

Monthly Employee Appreciation Lunch

Paid Holidays

Supplemental Insurance

Tuition Reimbursement

We Invest In You

Fun & Friendly Co-workers

Continuous Learning and Development


Responsibilities
  • Manage daily inquiries from our policyholders regarding their current coverage and billing questions.
  • Process routine policy changes and updates with high attention to detail to ensure accuracy.
  • Collaborate with the sales team to ensure that every client interaction is handled with care and consistency.
  • Document client conversations thoroughly in our system so everyone on the team stays informed.
  • Assist in resolving minor claims issues by acting as a bridge between the client and the insurance carrier.
  • Review upcoming renewals and reach out to clients to ensure they still feel confident in their current protection.

Requirements
  • Active Property and Casualty Insurance License in Illinois.
  • Previous experience working in an insurance agency or customer support role.
  • Strong comfort level using computers, specifically with agency management software and email.
  • Ability to clearly explain complex insurance coverage options to people from all walks of life.
  • Patience, empathy, and a genuine desire to help others solve problems.
  • Basic understanding of commercial and personal lines of insurance.