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Philadelphia Insurance
Philadelphia Insurance

64 Philadelphia Insurance Customer Service Representative Jobs Hiring Near You

Insurance Concepts of St Louis - Imperial

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Licensed Insurance CSR

Arnold, MO · On-site

$20 - $23/hr

Role Description The Licensed Insurance CSR is a full-time, on-site role based in Imperial, MO. This position is responsible for assisting clients with policy questions, changes, and renewals, while ...

Dukes Insurance Agency

Insurance CSR

Chicago Ridge, IL · On-site

$18 - $24/hr

Filing Service Representative Requirements: * High school diploma or GED. * Previous experience working as a customer service representative, preferred. * Willingness to learn knowledge of insurance ...

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Philadelphia Insurance Jobs Information

Do workers at Philadelphia Insurance Companies get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and April 2026.

Does Philadelphia Insurance Companies pay people when they’re sick?

Yes. Most people get paid when they’re sick.
82% of people say they would get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

At Philadelphia Insurance Companies, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Philadelphia Insurance Companies affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between May 2025 and February 2026.

Do people get paid time off at Philadelphia Insurance Companies?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

How easy is it to get time off at Philadelphia Insurance Companies?

Most people find it easy to get time off.
91% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at Philadelphia Insurance Companies?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Philadelphia Insurance Companies feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Philadelphia Insurance Companies get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Is it stressful to work at Philadelphia Insurance Companies?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Philadelphia Insurance Companies enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Philadelphia Insurance Companies recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Philadelphia Insurance Companies?

Most people got enough training when they started.
90% of people report they got enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Philadelphia Insurance Companies?

Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Philadelphia Insurance Companies’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
70% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Philadelphia Insurance Companies is doing?

Most people feel well informed about how the company is doing.
91% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Philadelphia Insurance?

What are the most popular categories at Philadelphia Insurance?

Infographic showing various Customer Service Representative job openings at Philadelphia Insurance in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 47% Physical, and 53% Remote job distribution.

Licensed Insurance CSR

Insurance Concepts of St Louis - Imperial

Arnold, MO • On-site

$20 - $23/hr

Full-time

PTO

Posted 10 days ago

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Job description

Insurance Concepts of St Louis is a locally focused insurance agency serving individuals, families, and businesses with personalized coverage solutions. The organization is committed to building long-term relationships through attentive service, clear communication, and reliable support. Team work environment where staff can grow their skills and contribute to client success.


Role Description

The Licensed Insurance CSR is a full-time, on-site role based in Imperial, MO. This position is responsible for assisting clients with policy questions, changes, and renewals, while maintaining accurate account information in agency systems. Daily tasks include answering incoming calls and emails, processing endorsements and payments, preparing quotes and proposals under the direction of producers, and following up on client requests to ensure timely resolution. The role involves explaining coverage details in clear, understandable language, identifying opportunities to improve client protection, and coordinating with carriers to address billing or claims issues. The Licensed Insurance CSR also supports office operations by organizing documentation, complying with regulatory requirements, and contributing to a professional and welcoming client experience.


Qualifications

  • Strong customer service skills, with experience in Customer Service Representatives roles and Customer Service delivery.
  • Ability to manage Customer Support interactions, maintain high Customer Satisfaction, and contribute positively to the overall Customer Experience.
  • Active property and casualty insurance license (or ability to obtain within a defined timeframe).
  • Previous experience in an insurance agency or related financial services environment preferred.
  • Excellent verbal and written communication skills, with the ability to explain insurance concepts clearly.
  • Proficiency with common office software and agency management systems, and strong attention to detail in documentation and data entry.
  • Demonstrated ability to work on-site in a team setting, manage multiple tasks, and prioritize client needs effectively.
  • High school diploma or equivalent required; additional coursework or certifications in insurance or customer service are a plus.