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61 Pds Tech Customer Service Representative Jobs Hiring Near You

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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PDS Tech Jobs Information

Do workers at PDS Tech get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

Does PDS Tech pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers at PDS Tech worry about hours?

Most people don’t worry about getting enough hours.
83% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

Do PDS Tech workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
80% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and September 2025.

How easy is it for PDS Tech workers to change shifts?

Most people find it hard to change shifts.
80% of people report that it’s hard to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at PDS Tech?

Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

Do PDS Tech managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at PDS Tech spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at PDS Tech?

Some people find it hard to take sick days.
43% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people at PDS Tech get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Is it stressful to work at PDS Tech?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between February 2025 and September 2025.

Do people at PDS Tech enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and August 2025.

Do people at PDS Tech recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people get enough training when they start at PDS Tech?

Some people didn’t get enough training when they started.
60% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

Do people get support to advance at PDS Tech?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and September 2025.

Do people think PDS Tech’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

Do workers feel well informed about how PDS Tech is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Pds Tech?
What are the most popular categories at Pds Tech?
Infographic showing various Customer Service Representative job openings at Pds Tech in the United States as of July 2026, with employment types broken down into 1% As Needed, 81% Full Time, 1% Part Time, 3% Contract, and 14% Nights. Highlights an 96% Physical, and 4% Hybrid job distribution.
Customer Service Representative

Customer Service Representative

Refreshed Tech

Ashley, IN

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

Job description

The Customer Service Representative (CSR) is responsible for delivering exceptional customer support in a high-volume, fast-paced call center environment. This role serves as the primary point of contact for customers across multiple channels including phone, email, and chat On-Site at our Corporate office in Ashley, Indiana.
The CSR handles inquiries related to order status, delivery updates, product questions, and issue resolution. This position requires strong communication skills, attention to detail, and the ability to efficiently manage a high volume of interactions while maintaining a positive customer experience.
Essential Duties, Functions and Responsibilities:
  • Handle inbound and outbound customer interactions via phone, email, and chat. in Whatnot and TikTok platforms.
  • Provide accurate information regarding orders, shipments, delivery timelines, and product inquiries.
  • Resolve customer issues including delays, damaged items, incorrect shipments, and general service concerns.
  • Maintain professionalism and empathy in all customer interactions.
  • Track and update customers on order status and delivery progress.
  • Coordinate with internal teams (warehouse, logistics, e-commerce) to resolve delivery-related issues.
  • Ensure adherence to company policies, customer service standards, and communication guidelines.
  • Escalate complex or unresolved issues to Customer Service Lead or Supervisor as needed.

Competencies/Skills/Abilities:
  • Excellent interpersonal and customer service skills. Ensure consistent, high-quality customer experience across all communication channels.
  • Ability to resolve escalated customer issues with professionalism and urgency.
  • Handle inbound and outbound customer interactions via phone, email, and chat formats
  • Maintain accurate documentation of customer interactions in CRM systems.Meet or exceed daily and weekly performance metrics, including:
  • Response Time
  • First Contact Resolution (FCR)
  • Customer Satisfaction (CSAT)

Required Education and Experience:
  • High school diploma or equivalent
  • 1+ year of customer service or call center experience preferred
  • Strong verbal and written communication skills
  • Ability to multitask and navigate multiple systems simultaneously
  • Comfortable working in a high-volume, fast-paced environment
  • Basic computer proficiency (CRM systems, email, chat platforms)

Benefits:
  • Full Time 8:00am - 5:00pm
  • Health insurance with Company contribution
  • Health savings account
  • Vision insurance
  • Dental insurance
  • Company Funded Life insurance
  • 401(k) matching
  • AD amp;D insurance
  • Disability insurance
  • Paid holidays
  • Paid time off
  • Employee discount
  • Employee assistance program

Work Environment:
Work is typically performed at our Corporate office, indoors in an environmentally controlled office environment. There is little to no exposure to extreme environmental conditions and/or job hazards.

Apply