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61 Pds Tech Customer Service Jobs Hiring Near You

PDS Tech Commercial

Technical Writer

Dayton, OH

$24/hr

PDS Tech is Now Hiring a Technical Writer in Dayton, OH! Pay Rate: $24.00/hr Schedule: 1st Shift ... Provide technical support for customer and sales team inquiries related to new and existing product ...

PDS Tech Commercial

Avionics Tech

Piney Flats, TN

$25 - $40/hr

Power the Technology Behind Flight -- Join Us as an Avionics Technician PDS Tech Commercial is ... In this role, you'll work alongside the Aircraft Services Customization team to install and support ...

PDS Tech Commercial

Stress Engineer- Wichita

Wichita, KS · On-site

$87K - $102K/yr

PDS Tech Commercial is partnering with a leading aerospace organization to find a talented Stress ... Presenting technical findings and design reviews to internal teams, suppliers, and customers.

L3Harris Technologies

IT Customer Service

Rochester, NY · On-site

$52.50K - $97.50K/yr

Job Title: IT Customer Service Job Code: 36196 Job Location: Rochester, NY Job Schedule: 9/80 (Every other Friday off) This is an End User Desktop Support position that requires proficiency with ...

L3Harris

IT Customer Service

Rochester, NY · On-site

$52.50K - $97.50K/yr

Job Title: IT Customer Service Job Code: 36196 Job Location: Rochester, NY Job Schedule: 9/80 (Every other Friday off) This is an End User Desktop Support position that requires proficiency with ...

L3HHCM20

IT Customer Service

Rochester, NY

$52.50K - $97.50K/yr

Job Title: IT Customer Service Job Code: 36196 Job Location: Rochester, NY Job Schedule: 9/80 (Every other Friday off) This is an End User Desktop Support position that requires proficiency with ...

PDS Tech Commercial

Quality Inspector

Dallas, TX

$38 - $47/hr

PDS Tech Commercial is partnering with a leader in the aviation industry to hire an experienced ... service meets strict regulatory and customer requirements. What You'll Do As a Quality Inspector ...

PDS Tech Commercial

FAA AP Mechanic

Trumbull, CT

$29.50/hr

Keep Aircraft Mission-Ready -- Join Us as an FAA A&P Mechanic in Trumbull, CT PDS Tech Commercial ... Troubleshoot, repair, and service aircraft and engine systems * Perform detailed inspections to ...

New

PDS Tech Commercial

Engine Technician

Opa Locka, FL · On-site

$38 - $46/hr

Engine Technician - Ensure Peak Performance for Advanced Aircraft Systems PDS Tech Commercial is ... Your expertise ensures airworthiness, supports efficient return to service timelines, and upholds ...

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All JobsPds Tech Customer Service Jobs

PDS Tech Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the most popular job types at Pds Tech?
    What are the most popular jobs at Pds Tech?
    What are the most popular categories at Pds Tech?
    Infographic showing various Customer Service job openings at Pds Tech in the United States as of May 2026, with employment types broken down into 18% Full Time, 81% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Hybrid job distribution.
    Technical Writer

    Technical Writer

    PDS Tech Commercial

    Dayton, OH

    $24/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 28 days ago

    Job description

    PDS Tech is Now Hiring a Technical Writer in Dayton, OH!

    Pay Rate: $24.00/hr
    Schedule: 1st Shift — Monday–Friday, 7:00 AM–3:30 PM
    Location: Dayton, OH

    Position Overview

    We are seeking a highly organized Technical Writer to support Marketing and Sales teams with quoting, product documentation, specification management, and vendor coordination. This role is essential to maintaining accurate product information, supporting regional sales managers, and ensuring that downstream marketing efforts align with brand and product objectives—particularly within the HFR Body Protection product line.

    You will work closely with Product Managers, sales teams, and distributors, providing timely and precise technical support on new and existing products.

    Key Responsibilities

    • Provide technical support for customer and sales team inquiries related to new and existing product quotes

    • Assist Product Manager with initiatives supporting field sales, including promotional programs, training opportunities, vendor communication, and issue resolution

    • Support global and regional sales managers to achieve Product Management goals and assist with key account coordination

    • Quote all products and generate accurate pricing for distributors using SAP

    • Develop and maintain departmental specifications

    • Create specifications for new business opportunities

    • Support vendor relationship management and maintain communication flow across territories

    Core Skills & Competency Requirements

    • Strong organizational skills with the ability to manage multiple priorities

    • Excellent written and verbal communication abilities

    • Proficiency in SAP quoting (internally developed or externally acquired systems)

    • Demonstrated team-building and global problem-solving skills

    • Self motivated, proactive, and effective at managing time independently

    • Experience with Excel and Access database management (highly preferred)

    Qualifications

    • Prior experience in technical writing, product documentation, quoting, or sales support roles

    • Strong attention to detail and the ability to translate technical information clearly and accurately

    • Familiarity with product specifications, quoting processes, or distributor support workflows is beneficial

    Why Join Us?

    This position helps ensure accurate technical communication, supports key sales functions, and assists in managing critical vendor relationships. Your work will directly contribute to product growth, customer satisfaction, and successful sales operations across multiple territories. This is more than just a job—it’s an opportunity to play a key role in shaping the future of our business. You’ll be working with a collaborative, dynamic team that values your expertise and encourages continuous learning and growth. With a strong focus on innovation and process improvement, you’ll have the chance to make a significant impact on how we deliver winning proposals. Plus, we offer a competitive pay rate, professional development opportunities, and the chance to work in a fast-paced, rewarding environment.
    Ready to Join the Team?
    If you have strong mechanical skills and enjoy hands?on manufacturing work, we want to hear from you.
    Apply today!


    Pay Details: $24.00 per hour
    Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
    Equal Opportunity Employer/Veterans/Disabled
    Military connected talent encouraged to apply
    To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy
    The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
    • The California Fair Chance Act
    • Los Angeles City Fair Chance Ordinance
    • Los Angeles County Fair Chance Ordinance for Employers
    • San Francisco Fair Chance Ordinance

    Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.


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    About PDS Tech

    Sourced by ZipRecruiter

    Founded in 1977, PDS Tech, Inc. is one of the nation's premier specialty staffing firms with 31 offices nationwide.

    Industry

    Recruiting and staffing services

    Company size

    5,001 - 10,000 Employees

    Headquarters location

    Irving, TX, US

    Year founded

    1977

    Social media

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