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Patient First
Patient First

60 Patient First Operations Manager Jobs Hiring Near You

Patient First

Patient Service Representative

Laurel, MD

$19.50 - $22/hr

Communicating information about Patient First's billing policies, including insurable and non ... Completing all cash management duties to include counting and accounting for money collected at the ...

Patient First

Patient Service Representative

Chantilly, VA · On-site

$20 - $23/hr

Communicating information about Patient First's billing policies, including insurable and non ... Completing all cash management duties to include counting and accounting for money collected at the ...

Patient First

Patient Service Representative

Woodbridge, VA · On-site

$17.25 - $22/hr

Communicating information about Patient First's billing policies, including insurable and non ... Completing all cash management duties to include counting and accounting for money collected at the ...

Patient First

Patient Service Representative

Lake Ridge, VA

$17.50 - $22/hr

Communicating information about Patient First's billing policies, including insurable and non ... Completing all cash management duties to include counting and accounting for money collected at the ...

Patient First

Patient Service Representative

Annandale, VA · On-site

$20 - $23/hr

Communicating information about Patient First's billing policies, including insurable and non ... Completing all cash management duties to include counting and accounting for money collected at the ...

Patient First

Patient Service Representative

Bowie, MD

$20 - $23/hr

Communicating information about Patient First's billing policies, including insurable and non ... Completing all cash management duties to include counting and accounting for money collected at the ...

Patient First

Patient Service Representative

Chantilly, VA · On-site

$20 - $23/hr

Communicating information about Patient First's billing policies, including insurable and non ... Completing all cash management duties to include counting and accounting for money collected at the ...

Patient First

Patient Service Representative

Midlothian, VA · On-site

$18.75 - $21.25/hr

Communicating information about Patient First's billing policies, including insurable and non ... Completing all cash management duties to include counting and accounting for money collected at the ...

Patient First

Patient Service Representative

Richmond, VA · On-site

$18.75 - $21.25/hr

Communicating information about Patient First's billing policies, including insurable and non ... Completing all cash management duties to include counting and accounting for money collected at the ...

Patient First

Patient Service Representative

Annandale, VA · On-site

$20 - $23/hr

Communicating information about Patient First's billing policies, including insurable and non ... Completing all cash management duties to include counting and accounting for money collected at the ...

Patient First

Patient Service Representative

Bowie, MD · On-site

$20 - $23/hr

Communicating information about Patient First's billing policies, including insurable and non ... Completing all cash management duties to include counting and accounting for money collected at the ...

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Patient First Jobs Information

What is it like to work at Patient First?

Patient First is a healthcare organization that prioritizes patient-centered care and a collaborative work environment, fostering a culture of teamwork and compassion among its staff.

The company operates a network of urgent care centers and medical offices, providing a range of medical services, including primary care, pediatrics, and specialty care. Patient First's team structure is designed to promote efficient communication and patient care, with a focus on providing high-quality medical services in a timely and convenient manner.

Working at Patient First may appeal to individuals who are passionate about delivering exceptional patient care and are interested in a dynamic, fast-paced work environment that offers opportunities for professional growth and development in the healthcare industry.

What makes Patient First an attractive place to work?

Patient First is a leading healthcare provider with a strong reputation for delivering high-quality medical services and a patient-centered approach. The company offers a dynamic work environment that values collaboration, innovation, and teamwork, with opportunities for professional growth and development through ongoing training and education. By joining Patient First, individuals can contribute to making a positive impact in their communities and advance their careers in a stable and supportive organization.

Do workers at Patient First get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between January 2025 and August 2026.

Does Patient First pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

At Patient First, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Patient First affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Patient First?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 9% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 12% of people with changing schedules find out their shifts three weeks ahead of time.
  • 63% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 43 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at Patient First worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Patient First workers get to choose the shifts they work?

Most people get to choose which shifts they work.
77% report that they have enough control over which shifts they work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for Patient First workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at Patient First?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Patient First managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Patient First spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at Patient First?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

Is a Patient First job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and May 2026.

Is working at Patient First good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Patient First feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Patient First get to take their breaks without interruption?

Only some people get breaks without interruption.
58% of people report that their breaks get interrupted.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Patient First?

Some people feel stressed here.
61% of people say they often feel stressed at work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Patient First enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Patient First recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Patient First?

Most people got enough training when they started.
88% of people report they got enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Patient First?

Most people are given support to advance their career here.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Patient First’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Patient First is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 44 people who took the Breakroom Quiz between January 2025 and August 2026.

What other companies are hiring for Operations Manager jobs?

What are the most popular jobs at Patient First?

What are the most popular categories at Patient First?

Infographic showing various Operations Manager job openings at Patient First in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Patient Service Representative

Patient First

Laurel, MD

$19.50 - $22/hr

Part-time

Medical, Retirement, PTO

Re-posted 15 days ago

Patient First rating

7.4

Company rating: 7.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

271st of 895 rated healthcare providers

Job description

The responsibilities of this job include, but are not limited to, the following:

  • Assisting patients using the kiosk prior to registration.
  • Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated.
  • Respectfully handling Physician and Nurse requests in a timely manner.
  • Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed.
  • Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness.
  • Verifying all patient demographic, health, pharmacy, and insurance information.
  • Thoroughly answering billing and insurance questions and providing itemized billing statements as requested.
  • Referring billing questions to the appropriate parties as needed.
  • Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
  • Discharging the patient and processing incurred charges.
  • Completing all cash management duties to include counting and accounting for money collected at the end of the shift.
  • Receiving, sending, and distributing correspondence as directed.
  • Filing and scanning medical documents and office forms as directed.
  • Completing assigned checklists and Policy Manager tasks within the assigned shift.
  • Answering all incoming calls and distributing messages in a timely manner.
  • Assisting with other assignments as directed.
  • Demonstrating an efficient understanding of the electronic medical record system.
  • Receiving, moving, and stocking ordered supplies.
  • Cleaning the front office work area and other maintenance assignments as directed.
  • Verifying daily reports are run at the end of the day.
  • Attending staff meetings as directed.
  • Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations).
  • Operating, using, and maintaining medical and office equipment as trained.
  • Participating in maintenance assignments when necessary and as directed.
  • Providing positive, warm, and friendly service in all interactions.
  • Completing other duties as directed

Minimum education and professional requirements include, but are not limited to, the following:

  • Must be 18 years of age or older.
  • Basic typing skills.
  • Minimum one year of clerical experience preferred.
  • High school graduate or equivalent.
  • Ability to sit, stand, and walk for up to 7 hours at a time.
  • Ability to lift up to 25 pounds.
  • Excellent visual, verbal, written, and typed communication skills.
  • Ability to prioritize and multitask.
  • Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
Salary Range: $19.50 - $22.00, depending on experience.

Benefits and Other Compensation:

Discounted Medical treatment at any Patient First location (employees only)

401(k) Retirement Plan (with employer match, for employees who qualify)

Paid Annual Leave, Overtime Pay, Double time compensation for all holidays worked

Bonuses include:

- Recruitment bonus

- Patient Care Performance bonus (center employees only)

- Weekend bonus (center employees only)

What Patient First employees say

Pay

Benefits

Hours and flexibility

Workplace

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