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Patient First
Patient First

60 Patient First Administrative Assistant Jobs Hiring Near You

Patient First

Patient Service Representative

Chester, VA · On-site

$18.75 - $21.25/hr

Communicating information about Patient First's billing policies, including insurable and non ... Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide ...

Patient First

Patient Service Representative

Richmond, VA · On-site

$18.75 - $21.25/hr

Communicating information about Patient First's billing policies, including insurable and non ... Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide ...

Patient First

Patient Service Representative

Chester, VA

$18.75 - $21.25/hr

Communicating information about Patient First's billing policies, including insurable and non ... Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide ...

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Patient First Jobs Information

What is it like to work at Patient First?

Patient First is a healthcare organization that prioritizes patient-centered care and a collaborative work environment, fostering a culture of teamwork and compassion among its staff.

The company operates a network of urgent care centers and medical offices, providing a range of medical services, including primary care, pediatrics, and specialty care. Patient First's team structure is designed to promote efficient communication and patient care, with a focus on providing high-quality medical services in a timely and convenient manner.

Working at Patient First may appeal to individuals who are passionate about delivering exceptional patient care and are interested in a dynamic, fast-paced work environment that offers opportunities for professional growth and development in the healthcare industry.

What makes Patient First an attractive place to work?

Patient First is a leading healthcare provider with a strong reputation for delivering high-quality medical services and a patient-centered approach. The company offers a dynamic work environment that values collaboration, innovation, and teamwork, with opportunities for professional growth and development through ongoing training and education. By joining Patient First, individuals can contribute to making a positive impact in their communities and advance their careers in a stable and supportive organization.

Do workers at Patient First get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between January 2025 and August 2026.

Does Patient First pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

At Patient First, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
84% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and August 2026.

Is the health insurance from Patient First affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Patient First?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 9% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 12% of people with changing schedules find out their shifts three weeks ahead of time.
  • 63% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 43 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at Patient First worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Patient First workers get to choose the shifts they work?

Most people get to choose which shifts they work.
77% report that they have enough control over which shifts they work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for Patient First workers to change shifts?

Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at Patient First?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Patient First managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
86% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at Patient First spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at Patient First?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and August 2026.

Is a Patient First job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and May 2026.

Is working at Patient First good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Patient First feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Patient First get to take their breaks without interruption?

Only some people get breaks without interruption.
58% of people report that their breaks get interrupted.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Patient First?

Some people feel stressed here.
61% of people say they often feel stressed at work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Patient First enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Patient First recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at Patient First?

Most people got enough training when they started.
88% of people report they got enough training when they started working here.
Based on data from 52 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Patient First?

Most people are given support to advance their career here.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think Patient First’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how Patient First is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 44 people who took the Breakroom Quiz between January 2025 and August 2026.

What other companies are hiring for Administrative Assistant jobs?

What are the most popular jobs at Patient First?

What are the most popular categories at Patient First?

Infographic showing various Administrative Assistant job openings at Patient First in the United States as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Care Management Administrative Assistant

Patient First

Glen Allen, VA

$18 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Patient First rating

7.4

Company rating: 7.4 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

270th of 895 rated healthcare providers

Job description

The responsibilities of this job include, but are not limited to the following:

  • Assisting Nurse Care Managers (NCMs) by facilitating outside specialty referrals, scheduling diagnostic testing, or aiding in collaborative care efforts as directed.
  • Coordinating external clinical resources efficiently according to NCM directives and care plans using the resources available.
  • Collaborating with department leadership to support and improve the effectiveness and efficiency of the NCM/Value-Based Care (VBC) workflow process.
  • Understanding the electronic medical record system, NCM module, and any relevant payer-specific systems.
  • Developing and maintaining strong relationships with patients, Patient First providers, ancillary staff, and external clinical support resources to ensure continuity of care.
  • Conducting telephonic outreach to patients by relaying scheduled appointment details or other telephonic advice per Patient First and VBC-specific instructions.
  • Assisting patients with appointment scheduling; conducting follow-ups with patients to ensure compliance with recommendations and follow-up appointments as needed.
  • Coordinating any necessary patient information to support specialist appointments and transitions of care between in-patient, specialty, and primary care settings. This may include obtaining patient demographics, medical records, and/or outside reports.
  • Communicating necessary patient updates, escalating any clinical needs or questions, and ensuring an effective handoff has been made to the assigned NCM.
  • Facilitating the transfer of all urgent and emergent calls to a NCM, the Quality Improvement Project Director, or Clinical Director, VBC.
  • Assisting with maintaining developed lists of medical and community resources available to patients and maintaining collegial relations with frequently-used organizations.
  • Fostering positive relationships with and effective communication between Patient First, consulting providers, hospitals, and other frequently-used healthcare resources.
  • Assisting with the day-to-day operations and administrative needs of the NCM department.
  • Completing assigned checklists within the assigned shift.
  • Receiving and storing supplies, as well as restocking the NCM area as needed.
  • Attending staff meetings as scheduled by the VBC Nursing Care Manager.
  • Handling NCM requests in a timely manner.
  • Maintaining complete confidentiality in accordance with the organization and HIPAA.
  • Operating and maintaining office equipment as trained.

Minimum education and professional requirements include, but are not limited to, the following:

  • Must be eighteen years of age or older.
  • Associate degree preferred with at least 1 year of experience in a medical setting. Previous clinical experience (e.g., as a Medical Assistant) is preferred. Previous clinical experience within a Patient First center is highly preferred.
  • Experience in scheduling appointments with multiple providers, including diagnostic testing.
  • Ability to work in a team-oriented environment and be highly organized.
  • Ability to work and communicate effectively with all levels of administrative and professional personnel.
  • Exceptional oral, written, and telephonic communication skills.
  • Self-disciplined, self-directed, motivated, energetic, passionate, and innovative.
  • Must be able to sit, stand, and walk for long periods of time.

Salary Range: $18.00 - $23.00, depending on experience.

Benefits and Other Compensation:

  • Health, Dental and Vision insurance for employees and dependents
  • Disability, Life and Long Term care insurance
  • Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
  • Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
  • Overtime Pay, Holiday Pay, Double time compensation for all holidays worked
  • Discounted medical treatment at any Patient First location for employees and immediate family
  • Bonuses include:
  • Recruitment Bonus

What Patient First employees say

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