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Lead With Purpose. Make an Impact. Grow Your Career.

PathWays is seeking a Residential Program Manager to join our Residential Services team. This leadership role oversees the day-to-day operations of our 24/7 residential homes serving adults with intellectual disabilities. You'll play a vital role in ensuring individuals receive high-quality, person-centered supports in a safe, respectful, and empowering environment.

As a key leader, the Residential Program Manager provides hands-on leadership, coaching, and professional development to Home Coordinators and Direct Support Professionals, while driving excellence, accountability, and continuous quality improvement across assigned homes.

Why Work at PathWays?

Comprehensive Benefits Package

• Medical, Dental & Vision Insurance
  (Effective the 1st of the month following hire)
• Generous PTO, Vacation & Sick Time
  (Accrues after 90 days)
• Paid Holidays
• Employer-Paid Life Insurance
• 403(b) Retirement Plan
• FREE EAP Services
• Employee Referral Incentives
• Employee Discounts
  (AT&T, Planet Fitness, Loan Forgiveness programs, and more)
• Company-Paid Training
  (CPR, Medication Administration, Certified Investigator, and more)

What You'll Do as a Residential Program Manager

• Oversee daily operations of assigned residential programs, including staffing, program funds, and physical sites
• Supervise, coach, and support Home Coordinators and Direct Support Professionals
• Conduct and document regular developmental meetings focused on performance, problem-solving, service quality, and professional growth
• Ensure compliance with all licensing, regulatory, and quality assurance requirements
• Perform routine inspections of residential properties and review individual care documentation
• Manage incidents thoroughly and in accordance with agency policy and regulatory requirements
• Maintain consistent clinical, health, wellness, and nutritional standards
• Ensure all required documentation for individuals, staff, and homes is accurate and completed on time
• Promote a culture where individual safety and well-being are always the top priority
• Participate in interdisciplinary teams, including implementation of ISPs, behavior support plans, and clinical initiatives
• Enforce PathWays policies and procedures, along with DHS, HUD, OSHA, and HIPAA regulations

Career Development at PathWays

We don't just support the people in our care - we support your growth too.

PathWays offers the National Alliance for Direct Support Professionals (NADSP) Certification Program, including the Front-Line Supervisor Certification.

• Gain meaningful professional development opportunities
• Earn a $1.50/hour pay increase with certification
• Your dedication and leadership are recognized and rewarded

Your impact here goes far beyond a paycheck - it builds a meaningful career.