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60 Orion Customer Service Representative Jobs Hiring Near You

Orion

Client Operations Support Specialist

Lehi, UT · Hybrid

$21.75 - $31.13/hr

Preferably has prior customer service or technology support experience * Has less than one year of ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Platform Support Associate

Lehi, UT · Hybrid

$20.67 - $29.57/hr

Preferably has prior customer service or technology support experience * Has less than one year of ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Platform Support Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Preferably has prior customer service or technology support experience * Has less than one year of ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Client Operations Support Specialist

Lehi, UT · On-site

$21.75 - $31.13/hr

Preferably has prior customer service or technology support experience * Has less than one year of ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Wealth Solutions Product Manager

Manhattan, NY · On-site

$105 - $162/hr

Educate and engage Orion's sales, service, and operations teams * Develop product positioning ... Has experience with Salesforce or other CRM tools * Has ability to travel as needed * Has a minimum ...

Orion

Wealth Solutions Product Manager

Phoenixville, PA · On-site

$104K - $162K/yr

Educate and engage Orion's sales, service, and operations teams * Develop product positioning, go ... Has experience with Salesforce or other CRM tools * Has ability to travel as needed * Has a minimum ...

Orion

Renewal Specialist

Omaha, NE · Hybrid

$49K - $71K/yr

Skillfully negotiate renewal terms that balance customer satisfaction with Orion's business ... financial services sector * Has ability to build rapport, handle objections, and negotiate ...

New

Orion

Wealth Solutions Product Manager

Mundelein, IL · Hybrid

$104K - $162K/yr

Educate and engage Orion's sales, service, and operations teams * Develop product positioning, go ... Has experience with Salesforce or other CRM tools * Has ability to travel as needed * Has a minimum ...

Orion

Premier Technical Account Manager

Omaha, NE · On-site

$63K - $95K/yr

Has a minimum of three (3) years of experience in client service, customer success, or financial ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Premier Technical Account Manager

Omaha, NE · Hybrid

$63K - $95K/yr

Has a minimum of three (3) years of experience in client service, customer success, or financial ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion Corporation

Platform Support Associate

Omaha, NE · On-site

$20.67 - $29.57/hr

Preferably has prior customer service or technology support experience * Has less than one year of ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Staff Product Manager

Mundelein, IL · On-site

$123K - $196K/yr

Represent the pillar in customer executive conversations, industry forums, and cross-functional ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Staff Product Manager

Omaha, NE · On-site

$123K - $196K/yr

Represent the pillar in customer executive conversations, industry forums, and cross-functional ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Staff Product Manager

King Of Prussia, PA · On-site

$123K - $196K/yr

Represent the pillar in customer executive conversations, industry forums, and cross-functional ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Staff Product Manager

Omaha, NE · On-site

$123K - $196K/yr

Represent the pillar in customer executive conversations, industry forums, and cross-functional ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Staff Product Manager

Omaha, NE · On-site

$123K - $196K/yr

Represent the pillar in customer executive conversations, industry forums, and cross-functional ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Client Relationship Specialist

Cincinnati, OH · Hybrid

As a Client Relationship Specialist, you will deliver exceptional service and proactive ... As we continue to evolve and live our Orion values, we are looking for someone to grow with us. It ...

New

Orion

Client Relationship Specialist

Lehi, UT · Hybrid

As a Client Relationship Specialist, you will deliver exceptional service and proactive ... As we continue to evolve and live our Orion values, we are looking for someone to grow with us. It ...

New

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Orion Jobs Information

What is it like to work at Orion?

Orion is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and expertise to drive progress.

Orion's team structure is typically organized around project-based teams, with a flat hierarchy that encourages open communication and cross-functional collaboration. The company's mission is focused on advancing space exploration and scientific research, with a strong emphasis on pushing the boundaries of human knowledge.

Working at Orion may appeal to individuals who are passionate about space exploration and scientific discovery, as the company offers opportunities to contribute to cutting-edge projects and be part of a community that is shaping the future of space travel and research.

What makes Orion an attractive place to work?

Orion is a well-established company in its industry, known for its commitment to innovation and customer satisfaction. The company's workplace culture values collaboration, flexibility, and employee growth, offering opportunities for professional development and skill-building through training programs and mentorship. Joining Orion can provide individuals with a chance to contribute to the company's mission and make a meaningful impact in their field, while also advancing their careers in a dynamic and supportive environment.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Orion?

What are the most popular categories at Orion?

Infographic showing various Customer Service Representative job openings at Orion in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 32% Physical, and 68% Hybrid job distribution.

Client Operations Support Specialist

Orion

Lehi, UT • Hybrid

$21.75 - $31.13/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description

About this Opportunity:
The Client Operations Support Specialist is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational questions, guiding clients through core workflows, and ensuring accurate intake, documentation, and followthrough. Success in this role depends on reliability, communication clarity, and steady progression of platform knowledge across Orion products-such as Orion, Redtail, and OCIO-but not limited to these offerings. Please Note: This posting may not refer to a specific open position. As we can regularly hire for this type of role, you may be considered for a potential, future opportunity.

Location:

It is anticipated that an incumbent in this role will work as a Hybrid employee, with three (3) or more days each week required on-site at one of the listed office locations.

Candidates should be located within a commutable distance to an office. Internal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Work location is subject to change based on business needs.

In this role, you'll get to:
  • Serve as a frontline point of contact for client inquiries across phone, chat, and case channels with professionalism and urgency
  • Provide clear training, guidance, and best practices to help clients navigate the workflows or platform topics they need support with, using your established support resources
  • Troubleshoot entry-level workflows, platform navigation issues, feature questions, and data-related inquiries
  • Maintain strong adherence to schedules and support queue coverage across required channels
  • Own assigned Priority 1 (P1) and aged cases to completion, ensuring timely updates and accurate Salesforce documentation
  • Strive for first-contact resolution while minimizing unnecessary transfers
  • Maintain clean, complete case documentation that meets internal quality and audit standards
  • Stay up to date on platform updates, release notes, required certifications, and internal learning content
  • Identify opportunities to simplify client workflows or improve documentation and escalate through proper channels
  • Collaborate with peers, Service Leads, Technical Leads, and Managers to support coordinated client outcomes
  • Operate as a frontline contributor focused on delivering accurate, timely, and professional support across chat, phone, and case channels
  • Expect to build foundational proficiency within their assigned technology area (Orion or Redtail) while actively progressing through required certifications and learning pathways
  • Demonstrate first-contact resolution mindset and ownership of inquiries
  • Maintain strong performance across core service metrics including NPS, adherence, acceptance rate, quality, and documentation accuracy to support reliable service delivery
  • Escalate suspected product issues only after basic troubleshooting and documentation
  • Contribute to team improvement by identifying client trends or documentation gaps
  • Adhere to hybrid expectations and maintain a professional presence in all interactions
We're looking for talent who:
  • Has strong verbal and written communication skills in client interactions
  • Manages multiple tasks in a fast-paced environment with attention to detail
  • Navigates and explains technology
  • Has strong problem-solving, organizational, and time management skills
  • Has a minimum of a high school; bachelor's degree preferred
  • Preferably has prior customer service or technology support experience
  • Has less than one year of experience
  • Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization

#LI-AP1

#LI-Onsite

#LI-Hybrid

Recommended Skills:

Salary Range:

$21.75 - $31.13

The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parentalleave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.

About Us

At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA-we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

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