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41 Orion Customer Service Representative Jobs Hiring Near You

Orion

Premier Technical Account Manager

Cincinnati, OH · Hybrid

$63K - $95K/yr

Has a minimum of three (3) years of experience in client service, customer success, or financial ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Premier Technical Account Manager

Mundelein, IL · Hybrid

$63K - $95K/yr

Has a minimum of three (3) years of experience in client service, customer success, or financial ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Portfolio Strategy Intern

Lehi, UT · On-site

Possess prior experience in general administrative or customer service duties * Owns and manages ... In addition, Orion offers a competitive benefits package which includes health, dental, vision, and ...

Orion

Portfolio Strategy Intern

Lehi, UT · Hybrid

Possess prior experience in general administrative or customer service duties * Owns and manages ... In addition, Orion offers a competitive benefits package which includes health, dental, vision, and ...

Orion

Client Operations Support Specialist

Lehi, UT · Hybrid

$21.75 - $31.13/hr

Preferably has prior customer service or technology support experience * Has less than one year of ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Platform Support Associate

Lehi, UT · Hybrid

$20.67 - $29.57/hr

Preferably has prior customer service or technology support experience * Has less than one year of ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Platform Support Associate

Omaha, NE · Hybrid

$20.67 - $29.57/hr

Preferably has prior customer service or technology support experience * Has less than one year of ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Renewal Specialist

Omaha, NE · Hybrid

$49K - $71K/yr

Skillfully negotiate renewal terms that balance customer satisfaction with Orion's business ... financial services sector * Has ability to build rapport, handle objections, and negotiate ...

Orion

Wealth Solutions Product Manager

Mundelein, IL · Hybrid

$104K - $162K/yr

Educate and engage Orion's sales, service, and operations teams * Develop product positioning, go ... Has experience with Salesforce or other CRM tools * Has ability to travel as needed * Has a minimum ...

Orion

Renewal Specialist

Omaha, NE · On-site

$49K - $71K/yr

Skillfully negotiate renewal terms that balance customer satisfaction with Orion's business ... financial services sector * Has ability to build rapport, handle objections, and negotiate ...

Orion

Wealth Solutions Product Manager

Phoenixville, PA · On-site

$104K - $162K/yr

Educate and engage Orion's sales, service, and operations teams * Develop product positioning, go ... Has experience with Salesforce or other CRM tools * Has ability to travel as needed * Has a minimum ...

Orion

Wealth Solutions Product Manager

Manhattan, NY · On-site

$105 - $162/hr

Educate and engage Orion's sales, service, and operations teams * Develop product positioning ... Has experience with Salesforce or other CRM tools * Has ability to travel as needed * Has a minimum ...

Orion

Senior Network Engineer

Omaha, NE · On-site

$108K - $169K/yr

Engage professional services as needed for planned projects and/or advanced configuration changes ... Proactively monitor Orion core networks, components, and connections to detect and resolve problems ...

Orion

Senior Network Engineer

Omaha, NE · Hybrid

$108K - $169K/yr

Engage professional services as needed for planned projects and/or advanced configuration changes ... Proactively monitor Orion core networks, components, and connections to detect and resolve problems ...

Orion

Events Manager

Omaha, NE · Hybrid

$72K - $110K/yr

... exceptional customer service to all stakeholders * Work closely with the marketing and ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

New

Orion

Staff Product Manager

Omaha, NE · On-site

$123K - $196K/yr

Represent the pillar in customer executive conversations, industry forums, and cross-functional ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Staff Product Manager

Mundelein, IL

$123K - $196K/yr

Represent the pillar in customer executive conversations, industry forums, and cross-functional ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

Orion

Staff Product Manager

Omaha, NE

$123K - $196K/yr

Represent the pillar in customer executive conversations, industry forums, and cross-functional ... About Us At Orion, we achieve our best work when we support one another, staying personally ...

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Orion Jobs Information

What is it like to work at Orion?

Orion is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and expertise to drive progress.

Orion's team structure is typically organized around project-based teams, with a flat hierarchy that encourages open communication and cross-functional collaboration. The company's mission is focused on advancing space exploration and scientific research, with a strong emphasis on pushing the boundaries of human knowledge.

Working at Orion may appeal to individuals who are passionate about space exploration and scientific discovery, as the company offers opportunities to contribute to cutting-edge projects and be part of a community that is shaping the future of space travel and research.

What makes Orion an attractive place to work?

Orion is a well-established company in its industry, known for its commitment to innovation and customer satisfaction. The company's workplace culture values collaboration, flexibility, and employee growth, offering opportunities for professional development and skill-building through training programs and mentorship. Joining Orion can provide individuals with a chance to contribute to the company's mission and make a meaningful impact in their field, while also advancing their careers in a dynamic and supportive environment.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Orion?

What are the most popular categories at Orion?

Infographic showing various Customer Service Representative job openings at Orion in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 32% Physical, and 68% Hybrid job distribution.

Premier Technical Account Manager

Orion

Cincinnati, OH • Hybrid

$63K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 15 days ago

Key responsibilities

  • Serve as the primary strategic and technical relationship owner for assigned Premier advisory firms

  • Own ongoing client engagement across onboarding, training, adoption, and lifecycle activities

  • Manage client inquiries and service issues by coordinating cross-functional teams

Job description

About this Opportunity:
As a Premier Technical Account Manager you will serve as the strategic technical partner and primary relationship owner for assigned high-value advisory firms. This role combines deep platform expertise, consultative advisory capability, and portfolio management to ensure clients derive maximum value from Orion's solutions. Senior TAMs handle complex client relationships, elevated service needs, and provide informal mentorship and escalation support. As we continue to evolve and live our Orion values, we are looking for someone to grow with us. Location:It is anticipated that an incumbent in this role will work as a Hybrid employee, with three (3) or more days each week required on-site at one of the listed office locations.Candidates should be located within a commutable distance to an office. Internal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Work location is subject to change based on business needs.In this role, you'll get to:
  • Serve as the primary strategic and technical relationship owner for assigned Premier advisory firms
  • Develop deep understanding of each client's business model, operational structure, and strategic goals
  • Own ongoing client engagement across onboarding, training, adoption, and lifecycle activities
  • Provide consultative guidance on Orion platform capabilities across multiple functional areas
  • Anticipate client risks and opportunities by monitoring usage patterns and service trends
  • Lead periodic business reviews with clients to assess adoption and satisfaction
  • Manage client inquiries and service issues by coordinating cross-functional teams
  • Oversee execution of customized workflows aligned to client operating models
  • Maintain accurate client documentation including reference guides and service records
  • Serve as project lead for client initiatives, coordinating SMEs, Product, and Development teams
  • Act as escalation point for complex client situations requiring advanced judgment
  • Plan and lead onsite or virtual strategic sessions to strengthen executive relationships
We're looking for talent who:
  • Has a minimum of an Associate's degree as preferred
  • Has a minimum of three (3) years of experience in client service, customer success, or financial services as required
  • Has experience supporting complex advisory firms or high-touch segment
  • Has experience as escalation resource or senior IC preferred
  • Has strategic client relationship and portfolio management experience
  • Has consultative advisory and influence skills
  • Has strong analytical reasoning applied to client operations
  • Has deep functional understanding of SaaS-based fintech platforms
  • Can translate complex technical concepts into business guidance
  • Has cross-functional collaboration and project leadership experience
  • Has executive-level communication and presentation skills
  • Has independent judgment in prioritization and risk assessment skills
  • Can mentor peers through influence rather than authority
  • Owns and manages relationships with stakeholders directly and works effectively with people at all levels in an organization
#LI-AP1#LI-Onsite#LI-Hybrid

Recommended Skills:

Account Management, Business, Business Advising, Consultative Services, Consulting, Customer Relationship Management (CRM), Customer Relationships, Customer Service, Executive Relationships, Presales, Product Knowledge, Project Management, Relationship Management, Software as a Service (SaaS), Solution Architecture, System Administration, Technical Account Management

Salary Range:

$63,899.00 - $95,151.00

The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parentalleave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.

About Us

At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA-we innovate always, push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.

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