60 Odyssey Customer Service Representative Jobs Hiring Near You

At Odyssey, we believe high expectations are the key to everything. When we strive to become better than what we are, everything around us becomes better, too. Odyssey strives to foster an environment that allows employees to develop new ideas and thrive. With our advanced technology, global network and integrated processes, we regularly break new ground for clients and are able to offer logistics careers that cultivate successful professionals and develop existing talent.
Our team is comprised of logisticians, engineers, technicians and supply chain experts, as well as professionals in other administrative and specialized areas who work at multiple locations across the United States, as well as in our international operations in North America, Europe and Asia.
For more information, please visit www.odysseylogistics.com
Sr Sales Manager - Metals Intermodal
Lombard, IL
About Odyssey Logistics
Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.
Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long term partnership.
What Sets Us Apart:
Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.
Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.
At Odyssey, you are not just part of a company; you are part of building what comes next.
The Role:
Work Model: Remote
Work Schedule: Monday - Friday
Travel Requirements: None
Supervisory Responsibilities: Yes
Reports to: VP , Sales Intermodal
Summary / Primary Role
The Senior Sales Manager - Metals is responsible for driving revenue growth and expanding the company's presence within the metals transportation, intermodal, and warehousing markets. This role develops and executes strategic sales initiatives, cultivates strong client relationships, and identifies new business opportunities to achieve sales objectives. The Senior Sales Manager serves as a trusted advisor to customers while collaborating cross-functionally to deliver exceptional logistics solutions and customer experiences.
What You'll Do
We are seeking a results-driven sales professional with experience in metals logistics and supply chain solutions. The ideal candidate is skilled at developing new business opportunities, building long-term customer relationships, and executing strategic sales plans that drive growth in a competitive marketplace.
Business Development & Growth

• Identify, pursue, and secure new business opportunities within the metals industry.
• Build and maintain a strong sales pipeline while staying informed of market trends and customer needs.

Client Relationship Management

• Develop and maintain strong relationships with existing and prospective customers to drive long-term business growth.
• Serve as a trusted partner by understanding customer requirements, negotiating agreements, and delivering value-driven solutions.

Sales Strategy & Market Leadership

• Develop and execute sales strategies to achieve revenue goals and expand market share.
• Collaborate with internal teams and industry stakeholders to align solutions with customer needs and market opportunities.

What You Bring

• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field required.
• Minimum of five (5) years of sales experience in the metals industry or a related logistics-focused environment.
• Proven track record of meeting or exceeding sales goals and driving business growth in a competitive market.
• Strong leadership, relationship-building, negotiation, and presentation skills.
• Solid understanding of supply chain, transportation, intermodal, warehousing, and logistics services.
• Proficiency with CRM platforms and Microsoft Office Suite; Salesforce experience preferred.
• Strong analytical, strategic planning, and problem-solving capabilities.
• Excellent communication, collaboration, and customer relationship management skills.
• Ability to travel up to 50% as required.
• Experience within metals, industrial manufacturing, transportation, logistics, or supply chain industries preferred.

Compensation & Schedule Details:
Base Pay Range: $ 125000 to $ 160000 annually
Bonus Eligible: Yes
Commission Eligible: Yes
No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.
Benefits:
We offer a comprehensive and competitive compensation and benefits package, including:
• A choice of medical plans with FSA and HSA options
• Dental Insurance
• Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and Company Holidays
• Employee Assistance Program
• Company Health & Wellness Program
• Discounts with Preferred Vendors
At Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings. Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways. All employment decisions are based on merit, without regard to race or ethnicity, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by federal, state, or local law.
Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Visit us at: www.OdysseyLogistics.com/careers
We offer competitive compensation and benefits package including:

• Choice of medical plans with FSA, HRA and HSA options;
• Company-paid dental and life/disability Plans;
• 401K with company match;
• Preferred vendor discounts;
• Work-life balance

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.
Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.