60 Odyssey Customer Service Representative Jobs Hiring Near You

Inside Sales Representative
LOMBARD, IL or CHARLOTTE, NC
About Odyssey Logistics
Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.
Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long term partnership.
What Sets Us Apart:
Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.
Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.
At Odyssey, you are not just part of a company; you are part of building what comes next.
The Role:
Work Model: Hybrid
Work Schedule: Monday - Friday, standard business hours
Travel Requirements: Minimal
Supervisory Responsibilities: No
Reports to: VP, Sales
*All applicants must be currently authorized to work in the United States. No relocation allowance will be considered unless specifically addressed.
Summary / Primary Role:
The Inside Sales Representative drives aggressive, high-volume prospecting and account table-setting in direct partnership with an assigned Outside Sales Representative. This role owns the front end of the sales motion - identifying the right contacts, navigating gatekeepers, and converting cold accounts into qualified leads and scheduled meetings for the outside sales team. This is an ideal opportunity for candidates early in their sales career who are motivated, curious, and eager to master foundational skills.
What You'll Do:
We are seeking a motivated, early-career sales professional to own the front end of our sales motion, driving high-volume prospecting and account table-setting in close partnership with an assigned Outside Sales Representative.

• Outbound Prospecting & Lead Generation
  • Execute high-volume outbound calling, emailing, and social outreach to prospective clients on a daily basis, building and maintaining targeted prospect and contact lists using ZoomInfo and other sourcing tools.
  • Navigate gatekeepers and administrative assistants to identify and reach true decision-makers.
• Qualification & Meeting Setting
  • Qualify prospect interest through initial discovery and secure introductory meetings for the Outside Sales Representative.
  • Establish and grow ongoing contact engagement with key stakeholders at target accounts.
• Sales Partnership & Opportunity Development
  • Work side-by-side with the assigned Outside Sales Representative to advance set opportunities into bids and RFQs, coordinating with pricing teams to ensure accurate, on-time bid and quote submission.
  • Track bid/RFQ outcomes, identify awards, and follow up to confirm results and next steps.
• Data & CRM Management
  • Maintain accurate opportunity data, activity logs, and lead data in Salesforce.com.
  • Support performance tracking across outbound activity volume, contact engagement, and opportunity development to inform ongoing coaching and goal-setting.

What You Bring:

• High school diploma or equivalent required; Bachelor's degree in Business or a related field preferred
• 1-3 years selling transportation/logistics services
• Able to identify a prospect's high-level pain point and connect it to the value proposition; uses basic give-and-take techniques to get past initial resistance from gatekeepers and prospects
• Leverages ZoomInfo and other sourcing tools to identify proper contacts, navigating assistants and front-line screens to reach decision-makers
• Knows key competitors and can effectively position Odyssey against them; delivers a clear value proposition and elevator pitch to earn the next meeting
• Works closely with the Outside Sales Representative and pricing team to translate set meetings into submitted bids/RFQs, tracking results through to award

Compensation & Schedule Details:
Base Pay Range: $40,000 to $60,000 [annual]
Bonus Eligible: No
Commission Eligible: Yes
As required by applicable Pay Transparency laws, Odyssey provides a range of minimum compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be lower or higher in different markets.
No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.
Benefits:
We offer a comprehensive and competitive compensation and benefits package, including:
• A choice of medical plans with FSA and HSA options
• Dental Insurance
• Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and Company Holidays
• Employee Assistance Program
• Company Health & Wellness Program
• Discounts with Preferred Vendors
At Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings. Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways. All employment decisions are based on merit, without regard to race or ethnicity, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by federal, state, or local law.
Visit us at: www.OdysseyLogistics.com/careers
We offer a generous compensation and benefits package including:

• Choice of medical plans with FSA, HRA and HSA options.
• Vision insurance;
• Company-paid dental and life/disability Plans;
• 401K with company match;
• Preferred vendor discounts;
• Competitive Paid Time Off.

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.
Odyssey is an equal opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other classification protected under applicable Federal, State or Local law.