Present technical solutions to both technical and non-technical stakeholders. * Lead proof-of-value ... Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently ...
20 Nice Cloud Solutions Engineer Jobs Hiring Near You
Present technical solutions to both technical and non-technical stakeholders. * Lead proof-of-value ... Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently ...
... NiCE solutions. A core focus of this position is owning partner readiness across NiCE's AI ... Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently ...
... NiCE solutions. A core focus of this position is owning partner readiness across NiCE's AI ... Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently ...
Partner Value Solution Engineer
OR · Remote
The NiCE Partner Value Solution Engineer is apart of the excellence team that is dedicated to ... sell, and deliver NiCE solutions. As a key member of this team, you will serve as the expert ...
Partner Value Solution Engineer
OR · Remote
The NiCE Partner Value Solution Engineer is apart of the excellence team that is dedicated to ... sell, and deliver NiCE solutions. As a key member of this team, you will serve as the expert ...
Principal AI-Driven Enterprise Support Engineer
OR · On-site +1
At NICE, we're building a new model for enterprise support. Our vision combines advanced AI ... Provide direct feedback influencing future AI solutions * Establish best practices for AI-assisted ...
Principal AI-Driven Enterprise Support Engineer
OR · On-site +1
At NICE, we're building a new model for enterprise support. Our vision combines advanced AI ... Provide direct feedback influencing future AI solutions * Establish best practices for AI-assisted ...
Provide direct feedback influencing future AI solutions * Establish best practices for AI-assisted ... Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently ...
Provide direct feedback influencing future AI solutions * Establish best practices for AI-assisted ... Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently ...
CX Outbound Solution Engineer
OR · Remote
A NiCE CX Outbound Solution Engineer specializes in designing and deploying outbound contact center solutions that drive operational efficiency, regulatory compliance, and customer engagement. This ...
CX Outbound Solution Engineer
OR · Remote
A NiCE CX Outbound Solution Engineer specializes in designing and deploying outbound contact center solutions that drive operational efficiency, regulatory compliance, and customer engagement. This ...
OR · On-site
The primary goal of the Customer Success Manager at NICE is to work closely with our cloud customer ... Coordinator, Solutions Engineer, or hands on Customer Success Manager in the Cloud ecosystem
... Coordinator, Solutions Engineer, or hands on Customer Success Manager in the Cloud ecosystem ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
... Coordinator, Solutions Engineer, or hands on Customer Success Manager in the Cloud ecosystem ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...
AI DevOps Engineer
Sandy, UT · On-site
$50.25 - $68.75/hr
AI DevOps Engineer - Cloud AI Platforms At NICE, we are not just building software-we are ... This is a highly hands-on role focused on building, integrating, and scaling AI-driven solutions in ...
AI DevOps Engineer
Sandy, UT · On-site
$50.25 - $68.75/hr
AI DevOps Engineer - Cloud AI Platforms At NICE, we are not just building software-we are ... This is a highly hands-on role focused on building, integrating, and scaling AI-driven solutions in ...
Proven track record delivering best-in-class solutions with strong work examples Technical Skills ... Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently ...
Proven track record delivering best-in-class solutions with strong work examples Technical Skills ... Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently ...
Principal Cloud Architect
Sandy, UT · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... solutions including CXOne, IEX/WFM, and other enterprise platforms, while setting enterprise ...
Principal Cloud Architect
Sandy, UT · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... solutions including CXOne, IEX/WFM, and other enterprise platforms, while setting enterprise ...
AI Lead Software Engineer
Seattle, WA · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Design and implement AI-driven data solutions that scale across cloud data platforms such as ...
AI Lead Software Engineer
Seattle, WA · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Design and implement AI-driven data solutions that scale across cloud data platforms such as ...
OR · On-site
Craft creative, differentiated responses that go beyond checkbox compliance and make NiCE stand out ... Proven track record delivering best-in-class solutions with strong work examples Technical Skills
... leveraging NiCE's Agentic AI-first CX platform to define and deliver solutions that drive ... cloud platforms. * Upskill others. Provide deep technical expertise and upskill others across ...
... leveraging NiCE's Agentic AI-first CX platform to define and deliver solutions that drive ... cloud platforms. * Upskill others. Provide deep technical expertise and upskill others across ...
AI DevOps Engineer
Sandy, UT · On-site
$50.25 - $68.75/hr
AI DevOps Engineer - Cloud AI Platforms At NICE, we are not just building software-we are ... This is a highly hands-on role focused on building, integrating, and scaling AI-driven solutions in ...
AI DevOps Engineer
Sandy, UT · On-site
$50.25 - $68.75/hr
AI DevOps Engineer - Cloud AI Platforms At NICE, we are not just building software-we are ... This is a highly hands-on role focused on building, integrating, and scaling AI-driven solutions in ...
Software Engineer - Java, Angular, AWS
Sandy, UT · On-site
$49.25 - $67.50/hr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Leverage AWS services and cloud-native architectures to deliver highly available solutions.
Software Engineer - Java, Angular, AWS
Sandy, UT · On-site
$49.25 - $67.50/hr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Leverage AWS services and cloud-native architectures to deliver highly available solutions.
Principal Cloud Architect
Sandy, UT · On-site
About the Role We are seeking an accomplished Principal Cloud Architect to define and execute NICE ... solutions including CXOne, IEX/WFM, and other enterprise platforms, while setting enterprise ...
Principal Cloud Architect
Sandy, UT · On-site
About the Role We are seeking an accomplished Principal Cloud Architect to define and execute NICE ... solutions including CXOne, IEX/WFM, and other enterprise platforms, while setting enterprise ...
Software Engineer - Java, Angular, AWS
Sandy, UT · Hybrid
$49.25 - $67.50/hr
... NiCE CXone platform-the experience customers rely on to manage employees, teams, tenant ... Leverage AWS services and cloud-native architectures to deliver highly available solutions.
Software Engineer - Java, Angular, AWS
Sandy, UT · Hybrid
$49.25 - $67.50/hr
... NiCE CXone platform-the experience customers rely on to manage employees, teams, tenant ... Leverage AWS services and cloud-native architectures to deliver highly available solutions.
Senior Product Manager, CX
Sandy, UT · Hybrid
$120K - $158K/yr
... solutions-not just features, but intelligent systems and working prototypes-while maintaining NiCE ... Collaborating in a truly crossfunctional environment, where product, engineering, and data teams ...
Senior Product Manager, CX
Sandy, UT · Hybrid
$120K - $158K/yr
... solutions-not just features, but intelligent systems and working prototypes-while maintaining NiCE ... Collaborating in a truly crossfunctional environment, where product, engineering, and data teams ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Design and implement AI-driven data solutions that scale across cloud data platforms such as ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Design and implement AI-driven data solutions that scale across cloud data platforms such as ...
NICE Jobs Information
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Job description
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
A NiCE CX Outbound Solution Engineer specializes in designing and deploying outbound contact center solutions that drive operational efficiency, regulatory compliance, and customer engagement. This role blends deep knowledge of outbound campaign orchestration with modern CCaaS platforms and AI/ML technologies. Ideal candidates bring hands-on operational experience in contact centers and a strong understanding of outbound regulations and strategies.
How will you make an impact?
Have you got what it takes?
You will have an advantage if you also have:
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Requisition ID: 10585Reporting into: Director of Presales
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
So, what's the role all about?
A NiCE CX Outbound Solution Engineer specializes in designing and deploying outbound contact center solutions that drive operational efficiency, regulatory compliance, and customer engagement. This role blends deep knowledge of outbound campaign orchestration with modern CCaaS platforms and AI/ML technologies. Ideal candidates bring hands-on operational experience in contact centers and a strong understanding of outbound regulations and strategies.
How will you make an impact?
- Collaborate with sales and product teams to understand customer requirements and translate them into AI and CCaaS solution architectures.
- Design and demonstrate outbound campaign workflows, including dialing strategies, segmentation, and contact cadence.
- Design AI flows using different tools (low code-no code designer, vibe coding, scripting)
- Present technical solutions to both technical and non-technical stakeholders.
- Lead proof-of-value (PoV) and pilot implementations focused on outbound use cases.
- Deep knowledge of CCaaS platform integrations with CRM, telephony, and campaign management tools.
- Deep knowledge of conversational AI and virtual agent solutions.
Have you got what it takes?
- Outbound Contact Center Expertise: Deep understanding of campaign orchestration, dialing modes (predictive, preview, progressive), and contact strategies.
- Regulatory Knowledge: Familiarity with outbound compliance frameworks including OFCOM (UK), FDCPA, CFPB, TCPA (US).
- Operational Experience: Prior hands-on experience in contact center operations, ideally in outbound environments.
- CCaaS Platforms: Experience with NiCE, Genesys, Five9, Alvaria, TCN or similar.
- AI/ML Awareness: Understanding of how AI can enhance outbound operations (e.g., call outcome prediction, agent coaching).
- Solution Architecture: Ability to design scalable outbound solutions that integrate with CRM, compliance systems, and analytics platforms.
- Communication: Skilled in translating technical and regulatory concepts for diverse stakeholders.
- Ethical AI Awareness: Understands responsible AI use in outbound contexts, including consent and fairness.
You will have an advantage if you also have:
- Bachelor's or Master's in Computer Science, Data Science, or related field.
- At least 2 years in a technical pre-sales or outbound contact center.
- Experience with outbound CCaaS deployments, compliance-driven workflows, or consulting engagements.
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Requisition ID: 10585Reporting into: Director of Presales
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.