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60 Nextcare Customer Service Representative Jobs Hiring Near You

Nextcare, Inc.

Medical Assistant

Wichita, KS · On-site

$15 - $19.25/hr

How you will make an impact The Medical Assistant supports the organization with customer service ... NextCare offers full time employees medical, health savings account, dental, vision, basic life ...

Nextcare, Inc.

Medical Assistant

Lawrence, KS · On-site

$16.25 - $20.75/hr

How you will make an impact The Medical Assistant supports the organization with customer service ... NextCare offers full time employees medical, health savings account, dental, vision, basic life ...

Nextcare, Inc.

Medical Assistant Urgent Care

Eden, NC · On-site

$15 - $19.25/hr

How you will make an impact The Medical Assistant supports the organization with customer service ... NextCare offers full time employees medical, health savings account, dental, vision, basic life ...

Nextcare, Inc.

Medical Assistant Urgent Care

Alice, TX · On-site

$15.50 - $19.75/hr

How you will make an impact The Medical Assistant supports the organization with customer service ... NextCare offers full time employees medical, health savings account, dental, vision, basic life ...

Nextcare, Inc.

Medical Assistant Urgent Care

Gastonia, NC · On-site

$16.25 - $20.75/hr

How you will make an impact The Medical Assistant supports the organization with customer service ... NextCare offers full time employees medical, health savings account, dental, vision, basic life ...

Nextcare, Inc.

Medical Assistant Urgent Care

Plano, TX · On-site

$16.50 - $21.25/hr

How you will make an impact The Medical Assistant supports the organization with customer service ... NextCare offers full time employees medical, health savings account, dental, vision, basic life ...

Nextcare, Inc.

Medical Assistant

Sun City, AZ · On-site

$17 - $21.75/hr

How you will make an impact The Medical Assistant supports the organization with customer service ... NextCare offers full time employees medical, health savings account, dental, vision, basic life ...

Nextcare, Inc.

Medical Assistant

Kansas City, MO · On-site

$16 - $20.50/hr

How you will make an impact The Medical Assistant supports the organization with customer service ... NextCare offers full time employees medical, health savings account, dental, vision, basic life ...

Nextcare, Inc.

Medical Assistant Urgent Care

Arvada, CO · On-site

$18.25 - $23.25/hr

How you will make an impact The Medical Assistant supports the organization with customer service ... NextCare offers full time employees medical, health savings account, dental, vision, basic life ...

Nextcare, Inc.

Medical Assistant Urgent Care

Alice, TX · On-site

$15.50 - $19.75/hr

How you will make an impact The Medical Assistant supports the organization with customer service ... NextCare offers full time employees medical, health savings account, dental, vision, basic life ...

Nextcare, Inc.

Medical Assistant

Phoenix, AZ · On-site

$15 - $19.25/hr

How you will make an impact The Medical Assistant supports the organization with customer service ... NextCare offers full time employees medical, health savings account, dental, vision, basic life ...

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NextCare Jobs Information

Do workers at NextCare Urgent Care get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Does NextCare Urgent Care pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and July 2026.

At NextCare Urgent Care, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from NextCare Urgent Care affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at NextCare Urgent Care?

Most people get paid time off work.
84% of people say they get paid time off.
Based on data from 19 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 10% of people with changing schedules find out their shifts one week or less ahead of time.
  • 3% of people with changing schedules find out their shifts two weeks ahead of time.
  • 23% of people with changing schedules find out their shifts three weeks ahead of time.
  • 63% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

Do workers at NextCare Urgent Care worry about hours?

Most people don’t worry about getting enough hours.
71% of people report they don’t worry about getting enough hours.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do NextCare Urgent Care workers get to choose the shifts they work?

Most people get to choose which shifts they work.
75% report that they have enough control over which shifts they work.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it for NextCare Urgent Care workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to get time off at NextCare Urgent Care?

Some people find it hard to get time off.
41% of people report it’s hard to get time off.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and July 2026.

Do NextCare Urgent Care managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

Do jobs at NextCare Urgent Care spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
3% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and May 2026.

How easy is it to take sick days at NextCare Urgent Care?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and July 2026.

Is a NextCare Urgent Care job good for students?

Most students say this is a good place to work if you’re studying.
86% of students report this is a good place to work if you’re studying.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and July 2025.

Is working at NextCare Urgent Care good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
57% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at NextCare Urgent Care feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at NextCare Urgent Care get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at NextCare Urgent Care?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at NextCare Urgent Care enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at NextCare Urgent Care recommend working with their team?

Only some people recommend working with their team.
66% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people get enough training when they start at NextCare Urgent Care?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at NextCare Urgent Care?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think NextCare Urgent Care’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how NextCare Urgent Care is doing?

Most people don’t feel well informed about how the company is doing.
83% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Nextcare?

What are the most popular categories at Nextcare?

Infographic showing various Customer Service Representative job openings at Nextcare in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 100% Physical job distribution.

Medical Assistant / Medical Front Office

Nextcare, Inc.

Plano, TX • On-site

$16.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

NextCare Urgent Care rating

5.8

Company rating: 5.8 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

784th of 898 rated healthcare providers

Job description

NextCare Introduction
NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.
What we are looking for
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Assistant that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Primary Responsibilities
The Medical Assistant will be caring for patients in the following capacity:
  • Assists provider with exams (including patient vitals), procedures and other processes related to direct patient care under direct supervision of the Provider and within the scope of practice of a Medical Assistant.
  • Administers all forms of medications per policy and Provider direction and adheres to all safety protocols and procedures for medication administration.
  • Will perform blood draws as per direction of the Provider
  • May be responsible for urine collection for various testing to include employer drug screens
  • May perform splinting and casting
  • Conduct various type physicals such as sports physicals
  • Performs other related duties specific to urgent care such as ear lavage, wound care and oxygen administration.
  • Notifies the provider on duty promptly of all unusual patient occurrences including medication events on an incident report.
  • Promptly notifies the Clinic Manager of patient or employee safety concerns.
  • Follows guidelines and requirements of laboratory and clinical accreditation policies.
  • Must be proficient in EMR/EHR
  • Performs other related duties as assigned or described by Company policy.

Additional Laboratory Responsibilities May Include:
  • Analytical Testing: Perform moderate-complexity clinical testing across authorized disciplines (e.g., Chemistry, Hematology, Urinalysis) in strict accordance with the laboratory's COLA-approved SOP manual.
  • Quality Control & Calibration: Execute and document daily instrument calibrations, quality control (QC) tracking, and corrective actions for out-of-range values prior to reporting patient results.
  • COLA Inspection Readiness: Maintain orderly, verifiable, and audit-ready logs for all pre-analytical, analytical, and post-analytical activities to ensure seamless biennial COLA on-site surveys.
  • Competency & Training: Participate in mandatory, documented competency assessments (semiannually in the first year of employment, and annually thereafter) covering all six CLIA-mandated elements.
  • Proficiency Testing (PT): Successfully test and document blind proficiency testing samples exactly like patient specimens, adhering to strict anti-commingling regulations.
  • Specimen & EMR Processing: Accession, process, centrifuge, and evaluate sample integrity, reporting data accurately into the Laboratory Information System (LIS).
  • Critical Value Notification: Promptly recognize critical, life-threatening results and follow immediate notification protocols to the attending healthcare provider.

As a Medical Assistant, you may also be asked to support Front Office Reception. When working in the front office you will perform such duties as: keeping patients and families informed of wait times, monitor the flow of patients, process patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts.
How you will make an impact
The Medical Assistant supports the organization with customer service and treating all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow at the optimum, as well as provide patient care services in the back office medical setting, which will meet the specific needs of the patient.
Essential Education, Experience and Skills:
ARIZONA
Education: Minimum of high school diploma or equivalent; AND
  1. Completed an APPROVED (accredited) Medical Assistant training program.

OR
  1. Completed an UNAPPROVED (non-accredited) Medical Assistant training program AND a National Certification through one of the following:
  • American Association of Medical Assistants (AAMA) - administers the Certified Medical Assistant (CMA) exam and certification; or
  • American Medical Technologists (AMT) -- provides the Registered Medical Assistant (RMA) exam and certification to individuals who have completed the AMT criteria; or
  • National Healthcareer Association (NHA)-administers the Certified Clinical Medical Assistant (CCMA) exam and certification

ALL OTHER STATES
Education: Minimum of high school diploma or equivalent; AND
  1. Completed an APPROVED (accredited) Medical Assistant training program.

OR
  1. Completed an UNAPPROVED (non-accredited) Medical Assistant training program AND a National Certification through one of the following:
  • American Association of Medical Assistants (AAMA) - administers the Certified Medical Assistant (CMA) exam and certification; or
  • American Medical Technologists (AMT) -- provides the Registered Medical Assistant (RMA) exam and certification to individuals who have completed the AMT criteria; or
  • National Healthcareer Association (NHA)-administers the Certified Clinical Medical Assistant (CCMA) exam and certification

OR
  1. Completed an UNAPPROVED medical assistant training program AND was employed as a medical assistant for one (1) year or more after program completion OR must have VERIFIABLE work experience directly supervised by Provider or Physician Group for a minimum of 2000 hours or 1 year.

** Other MA education or experience may be considered upon review and approval from Compliance and Regulatory department **
Benefits:
NextCare offers full time employees medical, health savings account, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.

What NextCare Urgent Care employees say

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