NationsBenefits
NationsBenefits

60 Nationsbenefits Operations Manager Jobs Hiring Near You

NationsBenefits is seeking a Early Career Client Services Manager with 1-3 years of experience in account management, client support, or healthcare operations. The Client Services Manager will serve ...

Associate Account Manager

Plantation, FL · On-site +1

$122K - $127K/yr

NationsBenefits is seeking a Associate Account Manager with 1-3 years of experience in account management, client support, or healthcare operations. The Associate Account Manager will serve as the ...

NationsBenefits is seeking a Early Career Client Services Manager with 1-3 years of experience in account management, client support, or healthcare operations. The Client Services Manager will serve ...

Associate Account Manager

Plantation, FL · On-site +1

$122K - $127K/yr

NationsBenefits is seeking a Associate Account Manager with 1-3 years of experience in account management, client support, or healthcare operations. The Associate Account Manager will serve as the ...

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare ... We partner with managed care organizations to provide innovative healthcare solutions that drive ...

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NationsBenefits Jobs Information

Do workers at NationsBenefits get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Does NationsBenefits pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
63% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

At NationsBenefits, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
71% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and May 2026.

Is the health insurance from NationsBenefits affordable enough for their workers?

Most people say the health insurance costs are okay.
71% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at NationsBenefits?

Most people get paid time off work.
70% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 80% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

Do workers at NationsBenefits worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and July 2025.

Do NationsBenefits workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and July 2025.

How easy is it for NationsBenefits workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2025.

How easy is it to get time off at NationsBenefits?

Some people find it hard to get time off.
45% of people report it’s hard to get time off.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do NationsBenefits managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2025.

Do jobs at NationsBenefits spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2025.

How easy is it to take sick days at NationsBenefits?

Some people find it hard to take sick days.
46% of people report that it’s hard to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at NationsBenefits good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
38% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and May 2026.

Do people at NationsBenefits feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at NationsBenefits get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at NationsBenefits?

Some people feel stressed here.
38% of people say they often feel stressed at work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at NationsBenefits enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at NationsBenefits recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at NationsBenefits?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at NationsBenefits?

Most people aren’t given support to advance their career here.
In the last year, 79% of people report not being given support to advance their career here.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think NationsBenefits’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how NationsBenefits is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and May 2026.

What are the most popular categories at Nationsbenefits?

Infographic showing various Operations Manager job openings at Nationsbenefits in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Contract. Highlights an 89% Physical, and 11% Remote job distribution.

Account Manager

NationsBenefits

Plantation, FL • On-site, Remote

Full-time

Medical

Re-posted 22 days ago


NationsBenefits rating

6.6

Company rating: 6.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

319th of 499 rated business services


Job description

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
Role:
NationsBenefits is seeking a Early Career Client Services Manager with 1-3 years of experience in account management, client
support, or healthcare operations. The Client Services Manager will serve as the primary point of contact for assigned
health plan partners, ensuring seamless program delivery, client satisfaction, and performance excellence. This individual
will work cross-functionally with internal teams to resolve client issues, monitor program performance, and identify
opportunities for program enhancements and growth.
Location:
Open to remote & onsite in Plantation, FL
Primary Responsibilities:
1. Client Account Management:
  • Serve as the day-to-day contact for assigned health plan partners, managing client relationships and ensuring expectations are met and exceeded.
  • Develop a deep understanding of client benefit programs and ensure proper execution across all departments.
  • Lead regular client check-ins, performance reviews, and status updates to foster strong partnerships.

2. Operational Execution:
  • Monitor and oversee the operational performance of client programs, ensuring accurate and timely delivery of
    benefits, reporting, and member communications.
  • Collaborate with internal teams, including Operations, Product, IT, and Finance, to troubleshoot and resolve client
    concerns efficiently.
  • Track and manage all client deliverables, ensuring adherence to timelines and contractual obligations.

3. Process Improvement:
  • Identify operational inefficiencies and recommend improvements to streamline processes and enhance the client experience.
  • Maintain accurate documentation of client program details, processes, and system configurations in Confluence.

4. Process Improvement & Client Growth:
  • Identify opportunities to enhance operational processes, reduce inefficiencies, and improve the overall client and member experience.
  • Collaborate with Client Services leadership and Sales teams to identify cross-sell and upsell opportunities for additional NationsBenefits products and services.
  • Assist in developing client expansion materials, sales presentations, and proposals.

5. Cross-Functional Collaboration:
  • Collaborate with internal teams, including Operations, IT, Product, and Finance, to address client issues and ensure alignment on deliverables.
  • Act as a liaison between Client Services and technical teams to communicate requirements, troubleshoot issues, and ensure timely resolution.

6. Reporting & Insights:
  • Analyze client program performance data, identify trends, and provide actionable insights to improve member engagement and utilization.
  • Prepare and present Monthly Reports, Quarterly Business Reviews (QBRs), and ad hoc client performance analyses.
Key Competencies:
  • Client Relationship Management
  • Operational Execution
  • Data Analysis & Performance Insights
  • Communication & Presentation Skills
  • Problem Solving & Critical Thinking
  • Cross-Functional Collaboration
  • Sales Support & Growth Initiatives
Qualifications:
  • Education: Bachelor's degree in Business Administration, Healthcare Management, Data Analytics, or a related field.
  • Experience: 1-3 years of experience in client services, account management, or program management, preferably within healthcare, insurance, or a managed care organization. Prior experience managing client relationships and driving program performance in a fast-paced environment. Internship experience accepted.
  • Technical Proficiency:
    • Proficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word).
    • Experience with data visualization and reporting tools (e.g., Excel PivotTables, VLOOKUP, Power BI) is a plus.
    • Familiarity with JIRA, Confluence, or other project management tools is preferred.
    • Ability to navigate and interpret data within client portals, reporting dashboards, and CRM systems.
  • Core Competencies:
    • Strong organizational and time management skills with the ability to manage multiple priorities.
    • Excellent communication and presentation skills, capable of engaging with senior-level clients and internal stakeholders.
    • Ability to work both independently and collaboratively in a cross-functional team environment.
    • Client-focused with a commitment to delivering high-quality results.

NationsBenefits is an equal opportunity employer.

What NationsBenefits employees say

Pay

Benefits

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