60 Natera Customer Service Representative Jobs Hiring Near You

TERRITORY: Northern and Eastern Utah, Idaho and Montana. Ideal candidate must reside in Salt Lake City or surrounding areas.
We are seeking an experienced Organ Health Specialist (OHS) to join our growing Organ Health sales team! In this role, you will drive revenue growth and market development within the nephrology and transplant markets by cultivating and maintaining key relationships, executing strategic business plans, and promoting the adoption of both existing and newly launched products. Your expertise and insights will play a critical role in advancing our mission to support healthcare providers with innovative diagnostic tools.
The ideal candidate is a results-driven professional with a proactive mindset, adept at navigating complex sales environments and overcoming challenges.
If you're passionate about improving chronic kidney disease patient care and excel in a fast-paced, competitive sales environment, we encourage you to apply.
RESPONSIBILITIES
As an Organ Health Specialist, you will promote and sell Renasight, a genetic test analyzing 385 genes to identify potential hereditary causes of kidney disease, and Prospera, a non-invasive cfDNA test for early detection of kidney transplant rejection-both supporting comprehensive kidney health management from diagnosis to post-transplant care.

• Achieve and exceed performance goals through effective sales strategies, client relationship building, and territory management.
• Drive market adoption of Natera's Organ Health portfolio (Renasight and Prospera), contributing to successful product launches and market expansion.
• Serve as a local expert on Natera's technology and services, representing the company with professionalism and technical expertise.
• Develop and execute tailored local business plans to achieve sales objectives and maximize available resources.

QUALIFICATIONS

• Bachelor's Degree or equivalent educational background.
• A minimum of 3-5 years of progressive sales experience, ideally within laboratory, molecular, or diagnostic sales.
• Proven track record of closing sales, building client relationships, and driving revenue growth.
• Proven ability to drive adoption through clinical education and consultative selling
• Existing relationships with key opinion leaders (KOLs) in nephrology or specialty medicine.
• Knowledge of academic medical systems and large hospital systems (IDNs) related to nephrology or specialty medicine.
• Travel up to 50% - 75% within territory, with 10% - 20% overnight stay

KNOWLEDGE, SKILLS AND ABILITIES

• Proven ability to collaborate with diverse teams to define and execute strategic plans effectively.
• Demonstrates a hunter mentality with a proven track record of successfully growing and managing a territory.
• Strong problem-solving skills with a creative and independent approach to overcoming challenges.
• Exceptional interpersonal, presentation, and communication skills, fostering meaningful connections and delivering impactful results.
• Thrives in dynamic and fast-paced environments, demonstrating initiative, self-motivation, and excellent time management skills.

The total On Target Earnings (OTE) offers a competitive base salary and uncapped quarterly commissions. In addition we also offer a car allowance, and Restricted Stock Units (RSUs).
The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Remote USA
$180,000-$200,000 USD
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you'll work hard and grow quickly. Working alongside the elite of the industry, you'll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
WHAT WE OFFER
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For more information:
- BBB announcement on job scams
- FBI Cyber Crime resource page