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61 Natera Customer Service Representative Jobs Hiring Near You

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Natera Jobs Information

What is it like to work at Natera?

Natera is a company that prioritizes innovation and collaboration, fostering a culture of teamwork and open communication among its employees. The company's mission-driven approach is reflected in its work environment, where employees are encouraged to contribute to the development of non-invasive genetic testing technologies that improve patient care. Working at Natera may appeal to candidates who are passionate about advancing healthcare and are motivated by the opportunity to work on cutting-edge projects that have a direct impact on people's lives.

What makes Natera an attractive place to work?

Natera is a leading genetic testing and diagnostics company that plays a significant role in advancing personalized medicine and improving patient outcomes. The company's workplace is characterized by a culture of innovation, collaboration, and teamwork, with opportunities for employees to contribute to cutting-edge research and development, and work closely with cross-functional teams to drive business growth. Joining Natera offers professionals a chance to be part of a dynamic and forward-thinking organization, with opportunities for career growth, professional development, and making a meaningful impact in the field of genetic medicine.

Do workers at Natera get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 28 people who took the Breakroom Quiz between February 2025 and August 2026.

Does Natera pay people when they’re sick?

Yes. Most people get paid when they’re sick.
72% of people say they would get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between February 2025 and August 2026.

At Natera, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
86% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Natera affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 27 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Natera?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 63% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between April 2025 and August 2026.

Do workers at Natera worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between February 2025 and August 2026.

Do Natera workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 18 people who took the Breakroom Quiz between February 2025 and August 2026.

How easy is it for Natera workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and August 2026.

How easy is it to get time off at Natera?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 32 people who took the Breakroom Quiz between February 2025 and March 2026.

Do Natera managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 22 people who took the Breakroom Quiz between February 2025 and August 2026.

Do jobs at Natera spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 19 people who took the Breakroom Quiz between February 2025 and August 2026.

How easy is it to take sick days at Natera?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between February 2025 and August 2026.

Is working at Natera good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Natera feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 33 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Natera get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Natera?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 36 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Natera enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Natera recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 38 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at Natera?

Most people got enough training when they started.
70% of people report they got enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Natera?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 31 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people think Natera’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how Natera is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 33 people who took the Breakroom Quiz between January 2025 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Natera?

What are the most popular categories at Natera?

Infographic showing various Customer Service Representative job openings at Natera in the United States as of August 2026, with employment types broken down into 96% Full Time, 1% Part Time, and 3% Temporary. Highlights an 65% Physical, 3% Hybrid, and 32% Remote job distribution.

Associate Clinical Oncology Specialist

Natera

Dayton, OH • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Natera rating

7.7

Company rating: 7.7 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

56th of 120 rated laboratories

Job description

LOCATION: The territory for this position covers Dayton, OH

The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed test cadence with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes. Responsibilities include cultivating and maintaining key relationships and working with customers and internal partners that enable Signatera patient retention and unit growth within existing customers. 

Primary Responsibilities:

  • Work with assigned COS to grow, maintain & support existing customers 
  • Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth.
  • Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist.
  • Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving 
  • Become experts on all Natera Oncology products and processes to maximize effectiveness in the field. 
  • Educate medical professionals on the tools and resources that Natera provides to facilitate test order management
  • Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.
  • Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider.

Qualifications:

  • Bachelor's degree preferred or Associate's degree with minimum of 4 years of relevant experience
  • Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2  years of sales experience 

Knowledge, Skills, and Abilities:

  • Thrives in ambiguous environments
  • Exceptionally bright, flexible, self-motivated, and results oriented with strong interpersonal and analytical skills 
  • Ability to think strategically as well as execute tactically 
  • Must act with a sense of urgency 
  • Have a strong desire to work in a fast-pace environment and must work independently with an internal drive to be successful 
  • Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
  • Effective time management skills required with a demonstrated ability to assess and prioritize
  • Proficient in Microsoft PowerPoint and Excel; Gmail
  • Fluent in understanding data spreadsheets and technologies, although the Patient Retention Specialists will continue to lead patient identification and vetting
  • Demonstrated ability to quickly learn software and reporting systems

The total on-target earnings package includes a competitive base salary paired with uncapped, quarterly commissions. In addition to OTE, the compensation package offers a car allowance and Restricted Stock Units.

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