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Morgan Auto Group
Morgan Auto Group

60 Morgan Auto Group Service Manager Jobs Hiring Near You

Morgan Auto Group

Express Technician at Morgan Chevy

Tampa, FL · On-site

$12.75 - $17.50/hr

Join our family at Morgan Auto Group and add to our great culture as an Express Technician at our ... Perform all required service in the allotted amount of time management has assigned to the service.

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Morgan Auto Group Jobs Information

What are the key skills and qualifications needed to thrive as a Service Manager, and why are they important?

To thrive as a Service Manager, you need strong leadership, customer service expertise, and experience in operations management, typically supported by a relevant bachelor's degree or equivalent experience. Familiarity with CRM systems, service management software, and process improvement methodologies like Six Sigma is often required. Outstanding communication, problem-solving, and team-building skills help you effectively lead teams and resolve client issues. These skills and qualities are crucial for ensuring customer satisfaction, efficient service delivery, and achieving operational goals.

How does a Service Manager typically collaborate with other departments to improve customer satisfaction?

Service Managers work closely with departments such as sales, operations, and technical support to ensure a seamless customer experience. They often coordinate with sales teams to understand customer expectations, communicate with technical staff to resolve complex service issues, and provide feedback to product teams for service improvements. Regular interdepartmental meetings and transparent communication are key to identifying and addressing customer pain points, ultimately enhancing overall satisfaction.

What does a Service Manager do?

A Service Manager oversees the delivery of customer service within an organization, ensuring that client needs are met efficiently and effectively. They manage service teams, coordinate maintenance or repair schedules, handle customer inquiries or complaints, and work to improve overall service quality. Service Managers also analyze service processes, implement improvements, and ensure compliance with company policies and standards. Their goal is to enhance customer satisfaction and support the business’s operational goals.

What is the difference between Service Manager vs Customer Service Supervisor?

AspectService ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, management, or related field; certifications like Certified Service Manager (CSM) are commonOften requires a high school diploma or associate degree; some roles prefer customer service certifications
Work EnvironmentOversees service departments, manages teams, and interacts with clients in service centers or corporate officesSupervises customer service representatives, handles escalations, and ensures customer satisfaction in call centers or retail settings
Employer & Industry UsageUsed across industries like automotive, IT, hospitality, and facilities managementCommon in retail, telecommunications, and hospitality sectors

The Service Manager focuses on managing entire service operations, team leadership, and strategic planning, while the Customer Service Supervisor primarily oversees customer interactions and team performance. Both roles require strong communication skills, but the Service Manager typically has broader responsibilities and higher qualifications.

What is it like to work at Morgan Auto Group?

Morgan Auto Group appears to be a customer-centric organization that prioritizes building strong relationships with its customers and community, fostering a culture of trust and respect.

The company operates multiple dealerships across various locations, offering a diverse range of automotive brands and services, with a focus on providing exceptional customer experiences through its sales, service, and parts departments.

Working at Morgan Auto Group may appeal to individuals who value a dynamic work environment, opportunities for career growth and development, and the chance to be part of a team that contributes to the success of a well-established and reputable automotive group.

How easy is it to take sick days at Morgan Auto Group?

Most people find it easy to take sick days.
70% of people report that it’s easy to take time off if they are sick.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Morgan Auto Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at Morgan Auto Group?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Morgan Auto Group recommend working with their team?

Only some people recommend working with their team.
40% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get enough training when they start at Morgan Auto Group?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get support to advance at Morgan Auto Group?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.
What other companies are hiring for Service Manager jobs?
What are the most popular jobs at Morgan Auto Group?
What are the most popular categories at Morgan Auto Group?
Infographic showing various Service Manager job openings at Morgan Auto Group in the United States as of May 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.
Sales Leader- Morgan Auto Group

Sales Leader- Morgan Auto Group

Morgan Auto Group

Tampa, FL • On-site

Full-time

Posted 3 days ago

Morgan Auto Group rating

6.8

Company rating: 6.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

68th of 137 rated car dealerships

Job description

Morgan Auto Group is looking to add a qualified Sales Leader to the team. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best auto group in automotive retail. Pay range depending on experience!**
Responsibilities:
• Work directly with our sales team and customers to develop relationships and help bridge disconnects in the sales process
• Build rapport with customers to build a base of referrals to establish customer network
• Provide training and support to the sales staff and assist in closing sales
• Desk deals for sales professionals and take T.O.'s to maximize deal potential
• Excellent Phone Skills
• Help manage all other aspects of the sales department
• Work with wholesales to purchase vehicles for the inventory from auction, off-lease returns & intercompany
• Complete trade appraisals
- Prior sales leadership - 2-3yrs of dealership experience required
- Prior sales manager experience a plus
Come learn more about what we offer at the ever-growing Morgan Auto Group family of car dealerships. It's a truly unique organization with endless career potential.
*ask hiring manager for details
EOE/DFWP
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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