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26 Mon Health Patient Services Representative Jobs Hiring Near You

Mon Health

Patient Acct Rep

Grafton, WV · On-site

$16 - $21/hr

At Grafton City Hospital, we are committed to providing exceptional healthcare services with ... Directs inquiries or concerns that cannot be handled by the Patient Account Representative to the ...

Mon Health

LPN

Grafton, WV · On-site

$23 - $31.25/hr

At Grafton City Hospital, we are committed to providing exceptional healthcare services with ... This is to include patient allergies, medication list, patient, and family medical/surgical history ...

Mon Health

Physician Outpatient Clinic

Grafton, WV · On-site

At Grafton City Hospital, we are committed to providing exceptional healthcare services with ... Monitor patient progress and adjust treatment plans. Provide health education and counseling for ...

Mon Health

Respiratory Therapist RRT/CRT

Grafton, WV · On-site

At Grafton City Hospital, we are committed to providing exceptional healthcare services with ... Evaluate the patient's respiratory status and oxygenation using various equipment/procedures.

Mon Health

CT/X-ray Radiology Tech

Grafton, WV · On-site

At Grafton City Hospital, we are committed to providing exceptional healthcare services with ... The CT/Radiologic Technologist provides extraordinary patient experience, compassionate care, and ...

Mon Health

Ultrasound Tech

Grafton, WV · On-site

... healthcare with integrity and innovation. As one of Taylor County's largest employers, our team of ... care and advanced medical services. Conveniently located less than 30 miles from Morgantown ...

Mon Health

Physician Outpatient Clinic

Grafton, WV · On-site

At Grafton City Hospital, we are committed to providing exceptional healthcare services with ... Monitor patient progress and adjust treatment plans. Provide health education and counseling for ...

Mon Health

Sleep Lab Tech

Grafton, WV · On-site

At Grafton City Hospital, we are committed to providing exceptional healthcare services with ... Patient Scheduling & Pre-authorizations; PSG testing; CPAP Titrations; MSLT studies; MWT studies;

Mon Health

Medical Assistant (TVTCC)

Grafton, WV · On-site

$15.75 - $20.25/hr

At Grafton City Hospital, we are committed to providing exceptional healthcare services with ... Must be able to accurately enter patient history and personal info, measure vital signs, (such as ...

Mon Health

Respiratory Therapist RRT/CRT

Grafton, WV · On-site

At Grafton City Hospital, we are committed to providing exceptional healthcare services with ... Evaluate the patient's respiratory status and oxygenation using various equipment/procedures.

Mon Health

CT/X-ray Radiology Tech

Grafton, WV · On-site

At Grafton City Hospital, we are committed to providing exceptional healthcare services with ... The CT/Radiologic Technologist provides extraordinary patient experience, compassionate care, and ...

Mon Health

RN ER

Grafton, WV · On-site

At Grafton City Hospital, we are committed to providing exceptional healthcare services with ... Accurately assess a patient's physical and emotional needs and provide appropriate interventions.

Mon Health

LPN - Acute Care

Grafton, WV · On-site

$23 - $31.25/hr

At Grafton City Hospital, we are committed to providing exceptional healthcare services with ... Accurately assess a patient's physical and emotional needs and provide appropriate interventions.

Mon Health

Ultrasound Tech

Grafton, WV · On-site

... healthcare with integrity and innovation. As one of Taylor County's largest employers, our team of ... care and advanced medical services. Conveniently located less than 30 miles from Morgantown ...

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Mon Health Jobs Information

What is it like to work at Mon Health?

Mon Health is a healthcare organization that prioritizes patient-centered care and community involvement, fostering a culture of compassion and collaboration among its staff.

The organization's structure is designed to promote interdisciplinary teamwork, with various departments working together to provide comprehensive care to patients. Mon Health's facilities are equipped with state-of-the-art technology and offer a supportive work environment that encourages professional growth and development.

Working at Mon Health may appeal to individuals who are passionate about delivering high-quality patient care and contributing to the well-being of their local community, with opportunities to make a meaningful difference in the lives of others.

What makes Mon Health an attractive place to work?

Mon Health is a reputable healthcare organization in West Virginia, committed to delivering high-quality patient care and advancing the health and well-being of its community. The company offers a collaborative work environment that values innovation, teamwork, and employee growth, with opportunities for professional development and advancement in a stable and supportive setting. By joining Mon Health, individuals can contribute to making a positive impact on the lives of patients and families, while also advancing their own careers and skills in a dynamic and rewarding healthcare organization.

Do workers at Mon Health get paid breaks?

No. Most people don’t get paid breaks.
80% of people say they don’t get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between March 2025 and March 2026.

Does Mon Health pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between March 2025 and May 2026.

At Mon Health, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 16 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from Mon Health affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 15 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Mon Health?

Most people get paid time off work.
85% of people say they get paid time off.
Based on data from 20 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 13% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 25% of people with changing schedules find out their shifts three weeks ahead of time.
  • 50% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between June 2025 and February 2026.

Do workers at Mon Health worry about hours?

Most people don’t worry about getting enough hours.
86% of people report they don’t worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between March 2025 and February 2026.

Do Mon Health workers get to choose the shifts they work?

Most people get to choose which shifts they work.
77% report that they have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between March 2025 and February 2026.

How easy is it for Mon Health workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.

How easy is it to get time off at Mon Health?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between March 2025 and May 2026.

Do Mon Health managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between March 2025 and February 2026.

Do jobs at Mon Health spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between March 2025 and February 2026.

How easy is it to take sick days at Mon Health?

Most people find it easy to take sick days.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between March 2025 and May 2026.

Is working at Mon Health good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people at Mon Health feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people at Mon Health get to take their breaks without interruption?

Only some people get breaks without interruption.
60% of people report that their breaks get interrupted.
Based on data from 15 people who took the Breakroom Quiz between March 2025 and May 2026.

Is it stressful to work at Mon Health?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 22 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people at Mon Health enjoy their jobs?

Most people enjoy their job.
90% of people report they enjoy their job.
Based on data from 20 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people at Mon Health recommend working with their team?

Most people recommend working with their team.
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 23 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get enough training when they start at Mon Health?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 23 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get support to advance at Mon Health?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people think Mon Health’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between March 2025 and May 2026.

Do workers feel well informed about how Mon Health is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between March 2025 and May 2026.

What other companies are hiring for Patient Services Representative jobs?

What are the most popular jobs at Mon Health?

What are the most popular categories at Mon Health?

Infographic showing various Patient Services Representative job openings at Mon Health in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Patient Acct Rep

Mon Health

Grafton, WV • On-site

$16 - $21/hr

Full-time

Posted 21 days ago

Mon Health rating

6.3

Company rating: 6.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

At Grafton City Hospital, we are committed to providing exceptional healthcare services with compassion, integrity, stability, vision, and innovation. Since 1945, our hospital has been the cornerstone of the Grafton community, serving patients and families with personalized care and advanced medical treatment. As one of the largest employers in Taylor County with over 100 dedicated and caring employees, we are committed to employing our talents and abilities to solve any challenges our patients and communities face. Grafton City Hospital is centrally located less than 30 miles from Morgantown, Bridgeport, and Fairmont, WV.
Job Summary:
  • Reviews and verifies patient account information and charges to ensure accuracy and completeness. Submits the bill to the appropriate payer within one (1) day of receipt of billing documents.
  • Monitors' ad follows outstanding accounts for timely payments specific to payer type, i.e., Medicare - 30 days; Medicaid - 60 days; Workers' Compensation - 60 days; private insurance carriers - 45 days; and private pay accounts - 30 days. Receives and responds to billing related inquiries, and will be responsible for billing reports specific to the assigned payer or type.
  • Anticipates and acts to maintain a safe environment for the patient and others.
  • Maintains a courteous and professional manner in dealing with patients, visitors, medical staff, fellow employees and students.
  • Answers the telephone promptly and courteously, responding accurately to billing inquiries. Directs inquiries or concerns that cannot be handled by the Patient Account Representative to the Business Office Department Manager.
  • Maintains congenial liaison with other hospital departments and personnel for the purpose of obtaining and furnishing appropriate information related to the Business Office Department.
  • Deal effectively with expressions of anger and hostility from others.
  • Complies with all reimbursement billing procedures for state and federal payers as well as third party and private insurance carriers.
  • Demonstrates understanding of department and Hospital Quality Assessment/Improvement programs
  • Demonstrates regard for the dignity, respect, and safety of all patients, family members and hospital personnel. Anticipates and acts to maintain a safe environment.
  • Demonstrated understanding of and adheres to the Hospital's Infection Control policies.
  • Promotes and contributes positively by volunteering to assist co-workers, contributing ideas and problem-solving with co-workers.
  • Participates in planning and implementing change and maintaining/improving productivity through attendance and participation in staff meetings, committees, projects and interactions with the Department manager.
  • Exercises independent thought and action with self-reliance
  • In relationship to area, knows location and correct use of equipment.
  • Demonstrates flexibility in response to unexpected changes in work volume.
  • Review all assigned patient accounts on the date received for accuracy and completeness.
  • Identifies and resolves any patient charge or other account discrepancy within one day of receiving the file.
  • Identify the portion of charges to be billed to the patient's insurance company, Medicare or other third-party carriers and those charged to the patient directly within one day of receiving the file.
  • Maintains patient information and always updates information in the patient account management system.
  • Monitor outstanding patient accounts on a daily basis and refer overdue problem accounts to collect for further action or establish a payment contract with the responsible person(s) according to patient accounting policies.
  • Review outstanding insurance accounts, according to department procedures, to identify past due for follow-up with responsible parties.
  • Investigates over-payments and takes appropriate action to resolve the variance within thirty (30) days of occurrence.
  • Discusses complaints or problems through appropriate communication channels. Set appropriate priorities.
  • Organizes work for smooth, efficient productivity.
  • Exhibits dependability as evidenced by reliable attendance in accordance to hospital policy.
  • Attends department staff meetings as scheduled. Participates in mandatory in-service initiatives.
  • Follows all hospital policies, assuming responsibility for his/her/their own behavior.

Educational Requirements and Certifications
  • High school graduate or equivalent with a concentration on business, clinical instruction

Experience
  • Minimum 1-2 years experience in a medical billing environment, in an automated billing environment preferred.
  • Ability to work and deal effectively with others.
  • Demonstrated experience in developing and maintaining interpersonal relationships with co-workers,
  • Good working knowledge of local, state and federal regulations pertaining to hospital billing and/or collections.
  • Demonstrated strong time management abilities,

Grafton City Hospital is an Equal-Opportunity employer.

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