ZipRecruiter

Log In

Midmark
Midmark

20 Midmark Customer Service Representative Jobs Hiring Near You

Midmark

Customer Experience Representative

Versailles, OH · On-site

$14.75 - $20.25/hr

The Customer Experience Representative serves as the first point of contact for customers by ... Basic knowledge of Midmark products and processes * Customer service, ERP/CRM, and logistics ...

Midmark

Busser (Part-time)

Versailles, OH · On-site

Customer service is the main priority, finding ways to say yes to provide the best customer ... None Founded in 1915, Midmark Corporation is the only company transforming healthcare experiences ...

Midmark

Human Resources Business Partner

Blue Ash, OH · On-site

Excellent customer service and interpersonal skills. This position involves interaction with ... The Midmark headquarters and innovation hub are located in Versailles, Ohio, which is also home to ...

Midmark

Associate Project Coordinator

Versailles, OH · On-site

... project orders, supports Midmark Delivery services and could be assigned dedicated sales ... customers. This project coordination role focuses on learning and applying basic project ...

Midmark

Cook (Evening Shift)

Versailles, OH · On-site

$13 - $17.25/hr

Fills in for fellow employees where needed to ensure guest service standards and efficient ... The physical demands described here are representative of those that must be met by a teammate to ...

Midmark Corporation

Busser (Part-time)

Versailles, OH · On-site

Customer service is the main priority, finding ways to say yes to provide the best customer ... The Midmark headquarters and innovation hub are located in Versailles, Ohio, which is also home to ...

All JobsMidmark JobsMidmark Customer Service Representative Jobs

Midmark Jobs Information

Do workers at Midmark get paid breaks?

Yes. Most people get paid breaks.
80% of people say they get paid breaks.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

Does Midmark pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
45% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

Is the health insurance from Midmark affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between March 2025 and January 2026.

Do people get paid time off at Midmark?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and January 2026.

Do workers at Midmark worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2025.

Do Midmark workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and April 2025.

How easy is it to get time off at Midmark?

Most people find it easy to get time off.
90% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

Do Midmark managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and June 2025.

Do jobs at Midmark spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and June 2025.

How easy is it to take sick days at Midmark?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and January 2026.

Is working at Midmark good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Midmark feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Midmark get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and January 2026.

Is it stressful to work at Midmark?

Some people feel stressed out here.
62% of people say they often feel stressed out at work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Midmark enjoy their jobs?

Most people enjoy their job.
91% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Midmark recommend working with their team?

Most people recommend working with their team.
77% of people report that they would recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people get enough training when they start at Midmark?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people get support to advance at Midmark?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people think Midmark’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers feel well informed about how Midmark is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and January 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Midmark?
What are the most popular categories at Midmark?
Infographic showing various Customer Service Representative job openings at Midmark in the United States as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% Physical, 7% Hybrid, and 3% Remote job distribution.

Customer Experience Representative

Midmark

Versailles, OH • On-site

$14.75 - $20.25/hr

Full-time

Posted 27 days ago

Midmark rating

9.1

Company rating: 9.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

Job description

JOB SUMMARY:

The Customer Experience Representative serves as the first point of contact for customers by processing orders and coordinating customer requests accurately and timely. This role supports customer satisfaction through effective communication, issue resolution, and adherence to established processes while working independently within defined procedures.

ESSENTIAL/PRIMARY DUTIES:

  • Serves as the first point of contact for customer inquiries via phone, email, or other communication channels.

  • Maintains a comprehensive understanding of all products and services relative to division of support. Develops and grows relationships with channel partners, working collaboratively to execute on requests.

  • Processes customer orders accurately and timely in ERP and CRM systems.

  • Provides call center coverage and coordinates customer requests.

  • Resolves routine customer issues and escalates complex issues as appropriate.

  • Maintains ERP and CRM data accuracy and documentation.

  • Coordinates with internal teams to support customer needs and order fulfillment.

  • Follows established processes related to customer service, logistics, and compliance.

  • Obtains freight quotes and helps coordinate delivery needs with Midmark's logistics department.

SECONDARY DUTIES:

  • Assists with departmental & cross-functional projects and initiatives.

  • Trains teammates on departmental processes.

  • Runs and updates departmental reports.

  • Assist with audits and respond to auditors' requests.

  • Supports other Midmark locations/teammates as needed.

  • Participates during customer visits, events, offsite deliveries/installs as needed.

  • Supports and implements MPS principles and theme work.

EDUCATION and/or EXPERIENCE:
High school diploma or equivalent and 0-2 years of relevant customer service or order processing experience.

COMPETENCY and/or SKILL:

  • Strong communication and organizational skills

  • Basic proficiency with Oracle, Microsoft Office, and CRM systems

  • Basic knowledge of Midmark products and processes

  • Customer service, ERP/CRM, and logistics fundamentals

  • Ability to work independently within established procedures and escalate complex issues

  • Basic awareness of FDA and ISO requirements

SUPERVISORY RESPONSIBILITIES: 
No supervisory responsibilities

What Midmark employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply