Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to ... Strong customer service, organization, and communication skills Strong process management skills ...
75 Maven It Manager Jobs Hiring Near You
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to ... Strong customer service, organization, and communication skills Strong process management skills ...
Technical Recruiter
Columbus, OH ยท On-site
Here at Maven, LLC we are a fast-growing start-up looking to grow our internal team. We are looking ... Base salary + commission Requirements: * 3+ years of experience as an IT Recruiter in one of the ...
Technical Recruiter
Columbus, OH ยท On-site
Here at Maven, LLC we are a fast-growing start-up looking to grow our internal team. We are looking ... Base salary + commission Requirements: * 3+ years of experience as an IT Recruiter in one of the ...
Here at Maven, LLC we are a fast-growing start-up looking to grow our internal team. We are looking ... Base salary + commission Requirements: * 3+ years of experience as an IT Recruiter in one of the ...
Here at Maven, LLC we are a fast-growing start-up looking to grow our internal team. We are looking ... Base salary + commission Requirements: * 3+ years of experience as an IT Recruiter in one of the ...
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Issue management and facilitation experience preferred * Strong customer service, organization, and ...
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Issue management and facilitation experience preferred * Strong customer service, organization, and ...
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Issue management and facilitation experience preferred * Strong customer service, organization, and ...
The IT Field Technician will provide IT field support for restaurants, regional office, and ... Issue management and facilitation experience preferred * Strong customer service, organization, and ...
The Senior Infrastructure Engineer applies their deep background designing, managing, and building corporate IT infrastructure to enable the platforms and systems that make us successful. This job ...
The Senior Infrastructure Engineer applies their deep background designing, managing, and building corporate IT infrastructure to enable the platforms and systems that make us successful. This job ...
We have a full-time, direct hire opportunity for an IT Field Technician in Atlanta, GA. The ideal ... Regional Facility Manager with summary of quarterly visits Complete 100% of all Preventative ...
We have a full-time, direct hire opportunity for an IT Field Technician in Atlanta, GA. The ideal ... Regional Facility Manager with summary of quarterly visits Complete 100% of all Preventative ...
IT Infrastructure Engineer
Columbus, OH ยท On-site
The Senior Infrastructure Engineer applies their deep background designing, managing, and building corporate IT infrastructure to enable the platforms and systems that make us successful. This job ...
IT Infrastructure Engineer
Columbus, OH ยท On-site
The Senior Infrastructure Engineer applies their deep background designing, managing, and building corporate IT infrastructure to enable the platforms and systems that make us successful. This job ...
The Site Operations Team will also be responsible for the management, support and maintenance of ... Required Skills IT/Computer Science related degree or comparable experience. Experience in leading ...
The Site Operations Team will also be responsible for the management, support and maintenance of ... Required Skills IT/Computer Science related degree or comparable experience. Experience in leading ...
Our customer has a Direct Hire opportunity for a Relationship Development Manger here in Columbus ... Our customer seeks an account executive with 3-7 years of experience selling IT Consulting or ...
Our customer has a Direct Hire opportunity for a Relationship Development Manger here in Columbus ... Our customer seeks an account executive with 3-7 years of experience selling IT Consulting or ...
Sr. Technical Project Manager
Columbus, OH ยท On-site
$106K - $146K/yr
We have an opening for a Sr. Technology Project Manager role here is Columbus, OH. This opportunity is a Direct Hire role with a fast-growing mortgage organization. The Senior Technical Project ...
Sr. Technical Project Manager
Columbus, OH ยท On-site
$106K - $146K/yr
We have an opening for a Sr. Technology Project Manager role here is Columbus, OH. This opportunity is a Direct Hire role with a fast-growing mortgage organization. The Senior Technical Project ...
Sr. Systems Engineer
Columbus, OH ยท On-site
$100K - $138K/yr
Act as a "Technology Success Manager" for our clients * Coordinate client services activities for ... Review of CW Automate alerts, performance information and configurations. * Server checkups using ...
Sr. Systems Engineer
Columbus, OH ยท On-site
$100K - $138K/yr
Act as a "Technology Success Manager" for our clients * Coordinate client services activities for ... Review of CW Automate alerts, performance information and configurations. * Server checkups using ...
Creates packages and reports back to management on successful deployment and requirements ... Create, query and gather requested information for all restaurant SCCM reporting * Administration ...
Creates packages and reports back to management on successful deployment and requirements ... Create, query and gather requested information for all restaurant SCCM reporting * Administration ...
Principal Software Engineer
$130K - $174K/yr
Experience working with management, stakeholders, and multiple teams. * Ability to influence technology and product teams. * Experience working with microservices and event-driven systems.
Principal Software Engineer
$130K - $174K/yr
Experience working with management, stakeholders, and multiple teams. * Ability to influence technology and product teams. * Experience working with microservices and event-driven systems.
Ruby Developer - Team Lead
Columbus, OH ยท On-site
Develop and Deploy features across the tech stack * Write maintainable code while iterating and ... Collaborate with stakeholders across Design, Product Management, and Engineering * Present new ...
Ruby Developer - Team Lead
Columbus, OH ยท On-site
Develop and Deploy features across the tech stack * Write maintainable code while iterating and ... Collaborate with stakeholders across Design, Product Management, and Engineering * Present new ...
Information Technology Manager
Virginia Beach, VA ยท On-site
$147K - $199K/yr
And our work depends on an Information Technology Manager (Network Operations and Cybersecurity Program) on our team to support Navy Enterprise Tactical Training Network activities. This position is ...
Information Technology Manager
Virginia Beach, VA ยท On-site
$147K - $199K/yr
And our work depends on an Information Technology Manager (Network Operations and Cybersecurity Program) on our team to support Navy Enterprise Tactical Training Network activities. This position is ...
IT Manager
Northbrook, IL ยท On-site
$96K - $118K/yr
IT Manager, Northbrook, IL The IT Manager oversees all of the company's IT functions and needs. The primary duties of the IT Manager are the security and maintenance of the company's network ...
IT Manager
Northbrook, IL ยท On-site
$96K - $118K/yr
IT Manager, Northbrook, IL The IT Manager oversees all of the company's IT functions and needs. The primary duties of the IT Manager are the security and maintenance of the company's network ...
Virtual IT Manager
$75K - $90K/yr
Onsite with local client visits We are seeking a client-facing IT Manager to join our Managed Services team at Endurance IT Services! The IT Manager will service as a technical resource and point-of ...
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Virtual IT Manager
$75K - $90K/yr
Onsite with local client visits We are seeking a client-facing IT Manager to join our Managed Services team at Endurance IT Services! The IT Manager will service as a technical resource and point-of ...
IT Manager
Washington, DC ยท On-site
$107K - $131K/yr
IT Manager, Washington, DC This IT Manager position will lead the IT portion of the tech team, managing areas such as network infrastructure and security, hardware and software deployment, email and ...
IT Manager
Washington, DC ยท On-site
$107K - $131K/yr
IT Manager, Washington, DC This IT Manager position will lead the IT portion of the tech team, managing areas such as network infrastructure and security, hardware and software deployment, email and ...
IT Manager
Tampa, FL ยท Remote
$110K - $130K/yr
Position: IT Manager Salary: $110,000 - 130,000 Benefits: Medical/dental/vision, 401k match, Unlimited PTO, Tuition Reimbursement,, etc. Location: 100% Remote Job Overview: Seeking a hands-on ...
IT Manager
Tampa, FL ยท Remote
$110K - $130K/yr
Position: IT Manager Salary: $110,000 - 130,000 Benefits: Medical/dental/vision, 401k match, Unlimited PTO, Tuition Reimbursement,, etc. Location: 100% Remote Job Overview: Seeking a hands-on ...
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Job description
Maven is hiring for Remote IT Service Desk Analysts that will provide Tier 1 IT support to inquiries made through the Service Desk. Production support includes: network, security, internally developed applications, and corporate systems and employees.
Job Responsibilities:
ย ย ย ย ย ย Providing exceptional service and solutions through to users of our customers IT Service Desk; working directly with users in a friendly, helpful way, including reaching out to them for resolution, building trust, and educating them in a way that addresses trends; and regional users are completely satisfied with IT support services
ย ย ย ย ย ย Answering inbound help desk calls, tickets and emails from corporate users, and resolving the majority of technical issues from the playbook
ย ย ย ย ย ย Supporting enterprise production support process for reporting, evaluating, resolving incidents
ย ย ย ย ย ย Leveraging Salesforce as a ticketing tool
ย ย ย ย ย ย Reviewing tools, calls, and reports to define trends of issues that can be resolved with people, process or systems
ย ย ย ย ย ย Reporting on metrics like call volume, call types, technical talk time
ย ย ย ย ย ย Contributing to improving the help desk process, and reducing trends to drive down overall incident volume
ย ย ย ย ย ย Serving as liaison to various departments within to provide assistance and access to information, or systems, when issues arise
ย ย ย ย ย ย Complete daily help desk checklist summarizing handoff tickets, policies and settlements
ย ย ย ย ย ย Lead specialists may also act as manager on call.
Requirements:
ย ย ย ย ย ย Strong customer service, organization, and communication skills
ย ย ย ย ย ย Strong process management skills
ย ย ย ย ย ย Ability to understand software, hardware, telephony and connectivity
ย ย ย ย ย ย Ability to acquire data
ย ย ย ย ย ย Ability to multi-task
ย ย ย ย ย ย Ability to focus on objectives while being detail-oriented
ย ย ย ย ย ย Ability to work independently
ย ย ย ย ย ย Strong problem-solving skills
ย ย ย ย ย ย Ability to work effectively with colleagues
ย ย ย ย ย ย Ability to listen effectively and communicate with candor and honesty
ย ย ย ย ย ย 1-2 years in IT Support (Service Desk preferred and/or Deskside experience
ย ย ย ย ย ย Experience in supporting multi-site and/or supporting or deploying systems preferred
ย ย ย ย ย ย Experience using Service Desk ticketing system to track incidents/requests
ย ย ย ย ย ย Experience win Medium/large support environments
ย ย ย ย ย ย Certifications such as A+, HDI, ITIL, Network +, Microsoft certs helpful but required
ย ย ย ย ย Experience supporting: Windows OS, MacOS, VOIP Support, Hardware Troubleshooting/Support (Laptop, Desktop Peripherals), MFA, Active Directory, MS Office/Office 365 Support, Smartphone OS, Corporate LAN/WIFI Support