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60 Masco Customer Service Representative Jobs Hiring Near You

Masco Corporation

Represent Delta Faucet Company at trade shows, multifamily and hospitality industry events, and ... Technology Proficient Using: CRM systems (Salesforce), sales forecasting tools, and Microsoft ...

Masco Corporation

Category Controller

Indianapolis, IN · On-site

$121K - $190K/yr

... service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to ...

Masco Corporation

Packaging Engineer

Indianapolis, IN · On-site

... service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to ...

Masco Corporation

Sr. Supply Chain Manager

Cokato, MN · On-site

... and service levels. You'll lead a small but critical team (with three direct reports) spanning ... customers and community. Our employees are eligible to receive exceptional health and wellness ...

Masco Corporation

OT Network Engineer

Jackson, TN · On-site

... service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to ...

Masco Corporation

AI Agent Developer

Indianapolis, IN · On-site

... service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to ...

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Masco Jobs Information

What is it like to work at Masco?

Masco is a company that values innovation, collaboration, and customer satisfaction, fostering a culture that encourages employees to think creatively and work together to achieve common goals.

As a leading manufacturer of home improvement and building products, Masco offers a diverse range of career opportunities across various functions, including research and development, manufacturing, and sales. The company operates in a fast-paced environment with a focus on delivering high-quality products and services to customers.

Working at Masco may appeal to candidates who are passionate about the home improvement industry and are looking for a dynamic work environment that offers opportunities for professional growth and development, as well as a chance to contribute to a company that is shaping the future of home building and renovation.

What makes Masco an attractive place to work?

Masco is a leading global designer and manufacturer of home improvement and building products, with a long history of innovation and commitment to quality. The company offers a dynamic work environment that fosters collaboration, creativity, and professional growth, with opportunities for employees to develop new skills and take on challenging projects. By joining Masco, individuals can contribute to the development of innovative products and solutions that make a meaningful impact on people's lives and homes.

Do workers at Masco get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Masco pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Is the health insurance from Masco affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Masco?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and July 2026.

Do workers at Masco worry about hours?

Most people don’t worry about getting enough hours.
70% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Masco workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Masco workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Masco?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Masco managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Masco spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Masco?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Masco good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Masco feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Masco get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Masco?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Masco enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Masco recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Masco?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Masco?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Masco’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Masco is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Masco?
What are the most popular categories at Masco?
Infographic showing various Customer Service Representative job openings at Masco in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 97% Physical, and 3% Remote job distribution.

Business Development Manager - Light Commercial

Masco Corporation

On-site, Remote

Full-time

Retirement

Re-posted 27 days ago

Masco rating

7.7

Company rating: 7.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.
Your Role at Delta Faucet
The Business Development Manager is responsible for driving Delta Faucet Company's growth in the multifamily, hospitality, mixed-use, and light commercial segments across the assigned territory.
This role focuses on developing strategic relationships with developers, owners, MEP contractors, general contractors, architects, and design firms that influence product selection and specification within multi-unit housing and hospitality markets. The PSM will execute go-to-market strategies that position Delta Faucet Company's full portfolio as the preferred solution for multi-unit and light commercial projects, including commercial and luxury product lines.
*Ideal candidate will be based in the Greater Chicago, IL or Greater Indianapolis, IN markets
Responsibilities
  • Develop and implement a regional business plan targeting multifamily and hospitality developers and owners, contractors, and design-build firms, in alignment with Delta Faucet Company's national growth objectives.
  • Identify and convert multifamily, hospitality, and mixed-use project opportunities, driving and pulling through specification and standardization of Delta Faucet products across portfolios.
  • Build relationships with key influencers including architects, designers, developers, property management firms, and plumbing contractors to drive brand preference.
  • Collaborate with Strategic Account Managers, Regional Directors and Agency Partners to align strategies, share best practices, and optimize regional market coverage.
  • Track, manage, and grow a pipeline of active multi-unit and light commercial projects through CRM and project tracking tools (e.g., ConstructConnect, Dodge, or similar).
  • Deliver persuasive presentations and product training to decision makers and specifiers to strengthen Delta Faucet Company's presence at the specification level.
  • Partner cross-functionally with marketing, product management, and operations to meet customer needs, support large project bids, and resolve specification and construction challenges.
  • Monitor regional market trends, competitive activity, and key project developments to inform strategy and forecasting.
  • Represent Delta Faucet Company at trade shows, multifamily and hospitality industry events, and association meetings to elevate visibility and strengthen relationships.
  • Travel as needed across the assigned territory (typically 30-50% overnight travel).

Qualifications
  • Bachelor's degree (MBA preferred), or equivalent combination of education and experience.
  • Minimum 5 years of sales or sales management experience. Project sales / specification sales experience preferred.
  • Excellent interpersonal and communication skills; adept at collaborating with internal and external stakeholders.
  • Excellent communication, presentation, and negotiation skills.
  • Strong analytical capabilities to assess market conditions and craft strategic responses.
  • Ability to manage multiple projects and adapt to shifting business demands.
  • Strong ability to develop long-term relationships with developers, architects, and general contractors.
  • Strategic thinker with a hands-on, results-oriented approach.
  • Technology Proficient Using: CRM systems (Salesforce), sales forecasting tools, and Microsoft Office suites (specifically Excel, Word, PowerPoint, and Power BI).
  • Must be self-motivated, organized, and capable of working independently within a matrixed organization.
  • Willingness to travel as required.

Why Join Us?
At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You'll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.
Here are some of the benefits we offer for your personal and professional growth:
  • Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  • Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
  • Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Company: Delta Faucet Company
Full time
Hiring Range: $88,700.00 - $139,260.00 USD
Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.
Delta Faucet Company (the "Company") is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: English, Spanish
#LI-Remote

What Masco employees say

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About Masco

Sourced by ZipRecruiter

Our founder, Alex Manoogian, arrived in the United States in 1920 with $50 in his pocket and a relentless drive to make a better life for himself and his family. Decades later, that drive continues to permeate every aspect of our business. We believe in better living possibilities—for our homes, our environment and our community. Across our businesses and geographies, we seek out these possibilities to grow ourselves, enhance our consumers’ lives, create long-term value for our shareholders and improve the world around us. As a family of companies, we share a strong ethical culture and continuous improvement mindset driven by people and backed by an operating system designed to leverage our scale.

Industry

Building materials and garden equipment dealers

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

Year founded

1929

Social media

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