ZipRecruiter

Log In

Masco
Masco

60 Masco Customer Service Representative Jobs Hiring Near You

Masco Corporation

Packaging Engineer

Indianapolis, IN · On-site

... service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to ...

Masco Corporation

Director, Product Finance

Indianapolis, IN · On-site

$222K - $233K/yr

... service. As a leader in the plumbing industry, we take pride in our dedication to quality ... Represent Finance as a key member of the Product Leadership Team, providing executive-level ...

Masco Corporation

Manager, Manufacturing

Vista, CA · On-site

Ability to collaborate effectively with coworkers, internal departments, service providers, and customers in a fast-paced environment. * Strong problem-solving and decision-making skills with the ...

Masco Corporation

Engineering Manager

Novi, MI · On-site

Support resolution of quality, customer, and manufacturing issues as they arise * Proficient at ... plumbing service and repair parts for the new construction and repair/remodel markets.

Masco Corporation

HR Operations Manager

Indianapolis, IN · On-site

$88K - $139K/yr

... service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to ...

previous page

Showing results 41-60

All JobsMasco JobsMasco Customer Service Representative Jobs

Masco Jobs Information

What is it like to work at Masco?

Masco is a company that values innovation, collaboration, and customer satisfaction, fostering a culture that encourages employees to think creatively and work together to achieve common goals.

As a leading manufacturer of home improvement and building products, Masco offers a diverse range of career opportunities across various functions, including research and development, manufacturing, and sales. The company operates in a fast-paced environment with a focus on delivering high-quality products and services to customers.

Working at Masco may appeal to candidates who are passionate about the home improvement industry and are looking for a dynamic work environment that offers opportunities for professional growth and development, as well as a chance to contribute to a company that is shaping the future of home building and renovation.

What makes Masco an attractive place to work?

Masco is a leading global designer and manufacturer of home improvement and building products, with a long history of innovation and commitment to quality. The company offers a dynamic work environment that fosters collaboration, creativity, and professional growth, with opportunities for employees to develop new skills and take on challenging projects. By joining Masco, individuals can contribute to the development of innovative products and solutions that make a meaningful impact on people's lives and homes.

Do workers at Masco get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Masco pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
36% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Is the health insurance from Masco affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Masco?

Most people get paid time off work.
83% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and July 2026.

Do workers at Masco worry about hours?

Most people don’t worry about getting enough hours.
70% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Masco workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Masco workers to change shifts?

Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Masco?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Masco managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at Masco spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at Masco?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Masco good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and July 2026.

Do people at Masco feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Masco get to take their breaks without interruption?

Most people get breaks without interruption.
85% of people report that they get to take their breaks without interruption.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Masco?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Masco enjoy their jobs?

Most people enjoy their job.
82% of people report they enjoy their job.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Masco recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Masco?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Masco?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Masco’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Masco is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Masco?

What are the most popular categories at Masco?

Infographic showing various Customer Service Representative job openings at Masco in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 99% Physical, and 1% Remote job distribution.

Business Development Manager, Builder & Contractor Channels

Masco Corporation

Novi, MI • On-site

$125K - $150K/yr

Full-time

Posted 10 days ago

Masco rating

7.7

Company rating: 7.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Craft Your Career with BrassCraft Manufacturing Company!
BrassCraft is seeking a strategic, commercially focused Business Development Manager to lead growth across the Home Builder and National Repair & Remodel contractor segments. In this role, you will help shape and execute the long-term growth strategy for these channels, secure new business, expand strategic customer relationships, and position BrassCraft as a preferred partner across the residential construction and remodeling market. You will work closely with builders, remodelers, contractors, wholesale channel partners, and key decision-makers to grow profitable revenue, increase market share, influence product specification, and deliver customer-focused solutions that create long-term value.
What You'll Do
  • Own and execute the national growth strategy for the Home Builder and National Repair & Remodel contractor segments.
  • Identify, qualify, and secure new business with national and regional builders, remodeling companies, and specialty contractors.
  • Develop and execute strategic account plans that expand customer penetration, revenue, profitability, and market share.
  • Build relationships with executive leaders and key decision-makers across strategic customer organizations.
  • Drive product specification opportunities and strengthen brand preference throughout the construction and remodeling lifecycle.
  • Lead national agreement, rebate program, promotional, and strategic partnership negotiations.
  • Interpret customer, competitive, channel, and market developments to recommend commercial strategies and business solutions.
  • Collaborate with distributors, manufacturers' representatives, and cross-functional teams to execute growth initiatives.
  • Represent BrassCraft at industry events, builder conferences, contractor meetings, and trade shows.

What You Bring
  • Bachelor's degree in Business, Marketing, Construction Management, or a related field.
  • 8+ years of sales, business development, national account management, or channel management experience.
  • Experience working with home builders, remodeling contractors, general contractors, or within the residential construction industry.
  • Demonstrated success developing strategic customer relationships and achieving sales and profitability objectives.
  • Strong negotiation, presentation, business planning, analytical, and problem-solving skills.
  • Proficiency with CRM systems, Microsoft Office Suite, and sales analytics tools.
  • Ability to work remotely and travel approximately 40-60%.

Preferred Qualifications
  • Experience managing national or regional builder accounts.
  • Knowledge of residential construction, plumbing, heating and cooling, building products, or related categories.
  • Familiarity with major home builders, multifamily developers, and remodeling organizations.
  • Experience working through wholesale distribution channels and manufacturers' representative networks.

Why Join BrassCraft?
Join a trusted, market-leading company with well-known brands, strong channel partnerships, and a clear growth opportunity in the builder and contractor market.
In this role, you'll have national scope, meaningful customer exposure, and the opportunity to shape how BrassCraft partners with builders, contractors, distributors, and industry partners to drive market expansion and profitable growth.
Hiring Range: $125,000-$150,000
Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.
ABOUT US
BrassCraft Manufacturing Company is a leading manufacturer and distributor of high-quality water and gas flow control products, and plumbing service and repair parts for the new construction and repair/remodel markets. Headquartered in Novi, Michigan, BrassCraft supports a wide array of channel partners including wholesalers, retailers, and specialty dealers, who serve residential and commercial markets across the Americas. BrassCraft has set the plumbing standard for 80 years, with industry-leading brands including BrassCraft® and Plumbshop®.
Company: BrassCraft Manufacturing
Full time
Brasscraft (the "Company") is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Brasscraft is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English & Spanish
E-verify Right to Work Poster: English, Spanish
#LI-Remote

What Masco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Masco logo

About Masco

Sourced by ZipRecruiter

Our founder, Alex Manoogian, arrived in the United States in 1920 with $50 in his pocket and a relentless drive to make a better life for himself and his family. Decades later, that drive continues to permeate every aspect of our business. We believe in better living possibilities—for our homes, our environment and our community. Across our businesses and geographies, we seek out these possibilities to grow ourselves, enhance our consumers’ lives, create long-term value for our shareholders and improve the world around us. As a family of companies, we share a strong ethical culture and continuous improvement mindset driven by people and backed by an operating system designed to leverage our scale.

Industry

Building materials and garden equipment dealers

Company size

10,000+ Employees

Headquarters location

Livonia, MI, US

Year founded

1929

Social media

FacebookTwitter

View All Masco Jobs

Apply