38 Maritz Client Services Manager Jobs Hiring Near You

Where Human Connection Fuels Possibility

At Maritz, decades of innovation and perseverance have built more than just a strong reputation - they've shaped a culture where human connection and collaboration are at the heart of everything we do.

Joining Maritz means becoming part of a workplace grounded in a critical truth; people and their potential is our greatest resource.

Maritz helps companies achieve their business goals by inspiring people to perform their best. We design experiences, incentives, and recognition programs that spark action and deliver measurable impact.

And we've brought this human-first design inward - intentionally building teams that care for each other and collaborate powerfully. In our most recent employee survey, nearly 90% of respondents said that their managers care about their concerns and 82% said they feel genuinely appreciated. We know that when employees feel seen, supported, and celebrated for who they are, they thrive and so does our business.

That's why we've created a flexible, environment that empowers you to do your best work without sacrificing what matters most to you. In fact, in that same survey, nearly 90% of respondents said they have the flexibility they need to balance work and personal life and nearly 80% said Maritz does a great job prioritizing employee well being.

We have a passion for excellence and genuine care for the people making it possible.

Job Description Summary
To function as primary client pre-registration consultant to develop effective web and technology solutions. Manages the overall coordination and execution of registration components within the constraints of project costs, time and scope.

What You'll Be Doing

• Serve as the main point of contact for client registration needs and manage a portfolio of accounts independently.

• Test registration websites and internal applications for functionality, accuracy, and quality control.

• Collaborate with internal teams to gather client requirements and deliver specifications to IT for website builds.

• Provide customer service support, including data entry instructions, financial processing details, and production scheduling for tickets and credentials.

• Prepare onsite service requirements, participate in project team meetings, and support onsite execution as needed.

• Apply process improvement and project management principles, maintain documentation, track expenses, and provide weekly status updates.

What You'll Bring

• College degree or equivalent work experience (Business or Hospitality preferred).

• 1+ years of registration experience (Maritz Registration or association registration experience).

• Strong analytical, troubleshooting, and problemsolving skills.

• Proficiency in Microsoft Outlook, Word, and Excel.

• Professional written and verbal communication skills.

• Strong customer service skills with the ability to multitask.

• Basic understanding of HTML.

Nice to Have

• Experience supporting onsite events or client meetings.

• Familiarity with credential or ticket production processes.

• Prior experience working crossfunctionally with IT, Housing, Project Management, or Onsite Services teams.

Working Logistics & Things You Should Know

• This is a Remote role.

• Travel required: 10-15% for onsite events and client meetings.

• This position operates on CST.

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, paid parental leave, 401k, tuition reimbursement, paid time off, year end holiday closure, and more!

View all details at: www.MaritzBenefits.com

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0380 or by sending an email to recruitment@maritz.com.