23 Maaco Operations Manager Jobs Hiring Near You

The Opportunity

Maaco Mansfield is a $5.2M collision repair business that has grown 20%+ every year and we're building the team to take it further. We need a Porter who keeps things moving: vehicles, customers, and the day-to-day flow of a busy shop. This is a hands-on, active, on-your-feet role that touches every part of the operation.

If you're dependable, take pride in doing your job right, and want to be part of a team that's going somewhere we want to talk to you. No detailing required. No prior collision experience required. What we need is the right person.

What You'll Own

Vehicle Movement

• Move vehicles in and out of the shop as directed safely, promptly, and without being asked twice
• Stage vehicles for check-in, repair handoff, and delivery in the correct lot location at the right time
• Ensure vehicles are in the right place at the right time throughout the repair process

Customer Shuttle & Ride Service

• Transport customers to and from home, work, or rental locations when dropping off or picking up their vehicle
• Represent Maaco Mansfield professionally in every shuttle interaction you are the last or first impression
• Coordinate shuttle schedule with the CSR so no customer is left waiting

Rental Car Coordination

• Coordinate rental vehicle logistics for customers who need transportation during repairs
• Communicate with rental companies and customers on availability, pickup, and return
• Track outstanding rentals and ensure returns align with vehicle delivery timelines

Vehicle Inventory & Charge Status Tracking

• Maintain an accurate, up-to-date log of all vehicles currently on the lot location, status, and charge level for applicable vehicles
• Monitor charge status on electric and hybrid vehicles and flag any concerns to the CSR or Sales Manager
• Ensure no vehicle is lost, misplaced, or unaccounted for at any point in the repair cycle

Front Desk Support

• Support the CSR as needed vehicle staging for walk-in estimates, bringing vehicles up for delivery, assisting with check-in logistics
• Be the person who fills the gap whatever the front-of-house team needs done, you do it without being asked twice

Delivery Support

• Bring vehicles to the front for customer delivery and fleet driver pickup
• Assist with delivery walk-arounds and ensure the vehicle is presentable and staged correctly before the customer arrives
• Support the CSR during busy delivery periods so no customer waits

Who You Are

Reliable Without Being Reminded

When you're assigned a task, it gets done. You don't need to be chased, reminded, or supervised every step of the way. The team counts on you and you show up for them.

A Safe, Confident Driver

You drive carefully and professionally whether you're moving a customer's $60,000 vehicle two spots in the lot or taking a customer home across town. You treat every vehicle like it's your own.

A Team Player Who Takes Pride in the Details

You notice when something's out of place and you fix it. You don't walk past a problem you own it. The lot is organized, the vehicles are where they should be, and customers feel taken care of from the moment they arrive.

Professional with Customers

The shuttle ride is not a taxi it's a customer experience. You're friendly, professional, and represent Maaco Mansfield the same way the front desk does.

Non-Negotiables

• Valid driver's license with a clean driving record this is non-negotiable
• Reliable, punctual, and present if you're not here, vehicles don't move and customers wait
• Comfortable driving a wide range of vehicles including electric and hybrid models
• Able to work on your feet for extended periods in an outdoor shop environment
• Professional appearance and demeanor you interact with customers daily
• Integrity you are responsible for other people's property. That's a trust we don't give lightly.

What We Offer

• Competitive hourly compensation commensurate with experience
• A full-time role with consistent hours in a growing, stable business
• A team that takes their work seriously and takes care of each other
• A Sales Manager and ownership team invested in your personal, professional, and financial success
• A starting point for the right person, this role is a foot in the door of a $5.2M operation that promotes from within