VIP Coordinator - FT
Lincoln, CA · On-site
... service field. 2. Computer proficiency is required. Ability to learn property systems including, but not limited to, hotel management, player management, and Microsoft Office software. 3. Strong ...

Lincoln, CA · On-site
... service field. 2. Computer proficiency is required. Ability to learn property systems including, but not limited to, hotel management, player management, and Microsoft Office software. 3. Strong ...
Lincoln, CA · On-site
... service field. 2. Computer proficiency is required. Ability to learn property systems including, but not limited to, hotel management, player management, and Microsoft Office software. 3. Strong ...
Las Vegas, NV · On-site
$14.25 - $18.50/hr
Monitor, document and notify the Manager of Luxury Services - Crockfords of any problems that may ... desk and/or VIP Lounge. * Trained in Forbes Travel Guide standards. * Working knowledge of ...
Las Vegas, NV · On-site
$14.25 - $18.50/hr
Monitor, document and notify the Manager of Luxury Services - Crockfords of any problems that may ... desk and/or VIP Lounge. * Trained in Forbes Travel Guide standards. * Working knowledge of ...
Lincoln, CA · On-site
... service field. 2. Computer proficiency is required. Ability to learn property systems including, but not limited to, hotel management, player management, and Microsoft Office software. 3. Strong ...
Lincoln, CA · On-site
... service field. 2. Computer proficiency is required. Ability to learn property systems including, but not limited to, hotel management, player management, and Microsoft Office software. 3. Strong ...
Fishers, IN · On-site
POSITION: Premium Services Manager DEPARTMENT: Food & Beverage REPORTS TO: Director of Food ... Salaried Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live ...
Fishers, IN · On-site
POSITION: Premium Services Manager DEPARTMENT: Food & Beverage REPORTS TO: Director of Food ... Salaried Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live ...
Miami Beach, FL · On-site
$15.75 - $20.50/hr
VIP Guest Experience & Relationship Management * Serve as the primary point of contact for all VIP and high-profile guests, delivering seamless, discreet, and intuitive service. * Greet guests on ...
Miami Beach, FL · On-site
$15.75 - $20.50/hr
VIP Guest Experience & Relationship Management * Serve as the primary point of contact for all VIP and high-profile guests, delivering seamless, discreet, and intuitive service. * Greet guests on ...
Fort Lauderdale, FL · On-site
$13 - $17.25/hr
All are met with exceptional service and refined touches, resulting in extraordinary experiences ... Handle room reservations by always managing available accommodation and rates. * Handle multiple ...
Fort Lauderdale, FL · On-site
$13 - $17.25/hr
All are met with exceptional service and refined touches, resulting in extraordinary experiences ... Handle room reservations by always managing available accommodation and rates. * Handle multiple ...
Minneapolis, MN · On-site
$80K/yr
Bank Backcourt Club including managing game night staff, client experience, and ensure Timberwolves service standards are instituted. * Participate in the Timberwolves and Lynx on-going training ...
Minneapolis, MN · On-site
$80K/yr
Bank Backcourt Club including managing game night staff, client experience, and ensure Timberwolves service standards are instituted. * Participate in the Timberwolves and Lynx on-going training ...
Las Vegas, NV · On-site
$15.50 - $19.25/hr
Agent VIP Lounge The Agent VIP Lounge plays a vital role in delivering exceptional, personalized service to our most valued guests. Working closely with Management of the VIP Lounge and in ...
Las Vegas, NV · On-site
$15.50 - $19.25/hr
Agent VIP Lounge The Agent VIP Lounge plays a vital role in delivering exceptional, personalized service to our most valued guests. Working closely with Management of the VIP Lounge and in ...
Fort Lauderdale, FL · On-site
$13 - $17.25/hr
All are met with exceptional service and refined touches, resulting in extraordinary experiences ... Handle room reservations by always managing available accommodation and rates. * Handle multiple ...
Fort Lauderdale, FL · On-site
$13 - $17.25/hr
All are met with exceptional service and refined touches, resulting in extraordinary experiences ... Handle room reservations by always managing available accommodation and rates. * Handle multiple ...
Fort Lauderdale, FL · On-site
$13 - $17.25/hr
All are met with exceptional service and refined touches, resulting in extraordinary experiences ... Handle room reservations by always managing available accommodation and rates. * Handle multiple ...
Fort Lauderdale, FL · On-site
$13 - $17.25/hr
All are met with exceptional service and refined touches, resulting in extraordinary experiences ... Handle room reservations by always managing available accommodation and rates. * Handle multiple ...
Las Vegas, NV · On-site
$15.25 - $19/hr
The Agent VIP Lounge plays a vital role in delivering exceptional, personalized service to our most valued guests. Working closely with Management of the VIP Lounge and in collaboration with all ...
Las Vegas, NV · On-site
$15.25 - $19/hr
The Agent VIP Lounge plays a vital role in delivering exceptional, personalized service to our most valued guests. Working closely with Management of the VIP Lounge and in collaboration with all ...
$15.25 - $19/hr
The Agent VIP Lounge plays a vital role in delivering exceptional, personalized service to our most valued guests. Working closely with Management of the VIP Lounge and in collaboration with all ...
$15.25 - $19/hr
The Agent VIP Lounge plays a vital role in delivering exceptional, personalized service to our most valued guests. Working closely with Management of the VIP Lounge and in collaboration with all ...
$13 - $17.25/hr
All are met with exceptional service and refined touches, resulting in extraordinary experiences ... Handle room reservations by always managing available accommodation and rates. * Handle multiple ...
$13 - $17.25/hr
All are met with exceptional service and refined touches, resulting in extraordinary experiences ... Handle room reservations by always managing available accommodation and rates. * Handle multiple ...
Fort Lauderdale, FL · On-site
$13 - $17.25/hr
All are met with exceptional service and refined touches, resulting in extraordinary experiences ... Handle room reservations by always managing available accommodation and rates. * Handle multiple ...
Fort Lauderdale, FL · On-site
$13 - $17.25/hr
All are met with exceptional service and refined touches, resulting in extraordinary experiences ... Handle room reservations by always managing available accommodation and rates. * Handle multiple ...
Minneapolis, MN · On-site
$80K/yr
Bank Backcourt Club including managing game night staff, client experience, and ensure Timberwolves service standards are instituted. * Participate in the Timberwolves and Lynx on-going training ...
Minneapolis, MN · On-site
$80K/yr
Bank Backcourt Club including managing game night staff, client experience, and ensure Timberwolves service standards are instituted. * Participate in the Timberwolves and Lynx on-going training ...
VIP Manager, General Manager Classification: Exempt Company Overview Mr. Hospitality Group is a ... The VIP Service amp;amp; Sale Supervisor partners closely with the Floor Manager, VIP Manager ...
VIP Manager, General Manager Classification: Exempt Company Overview Mr. Hospitality Group is a ... The VIP Service amp;amp; Sale Supervisor partners closely with the Floor Manager, VIP Manager ...
Premium Services Manager DEPARTMENT: Food& Beverage REPORTSTO: Directorof Food & Beverage FLSA ... Salaried Exempt LEGENDS GLOBAL Legends Global is the premier partnertothe world's greatest live ...
Premium Services Manager DEPARTMENT: Food& Beverage REPORTSTO: Directorof Food & Beverage FLSA ... Salaried Exempt LEGENDS GLOBAL Legends Global is the premier partnertothe world's greatest live ...
$18 - $22/hr
KEY RESPONSIBILITIES Vip Hosting & Guest Experience Own the VIP table experience from pre-sale ... to management and sales leadershipAssist with maintaining event supplies, signage, service tools ...
Quick apply
$18 - $22/hr
KEY RESPONSIBILITIES Vip Hosting & Guest Experience Own the VIP table experience from pre-sale ... to management and sales leadershipAssist with maintaining event supplies, signage, service tools ...
Toledo, OH · On-site
$70K - $96K/yr
... venue management, and content & booking of world-class live events and venues. The Legends Global ... VIP services and special events. This role drives culinary vision, operational excellence ...
Toledo, OH · On-site
$70K - $96K/yr
... venue management, and content & booking of world-class live events and venues. The Legends Global ... VIP services and special events. This role drives culinary vision, operational excellence ...
$70K - $96K/yr
... venue management, and content & booking of world-class live events and venues. The Legends Global ... VIP services and special events. This role drives culinary vision, operational excellence ...
$70K - $96K/yr
... venue management, and content & booking of world-class live events and venues. The Legends Global ... VIP services and special events. This role drives culinary vision, operational excellence ...
Do workers at Legends Hospitality get paid breaks?
Does Legends Hospitality pay people when they’re sick?
At Legends Hospitality, are sick days and vacation days separate paid time off?
Do part-time workers get paid time off at Legends Hospitality?
Is the health insurance from Legends Hospitality affordable enough for their workers?
Do people get paid time off at Legends Hospitality?
How far ahead of time do people find out their work schedule?
Do workers at Legends Hospitality worry about hours?
Do Legends Hospitality workers get to choose the shifts they work?
How easy is it for Legends Hospitality workers to change shifts?
How easy is it to get time off at Legends Hospitality?
Do Legends Hospitality managers change schedules at the last minute?
Do jobs at Legends Hospitality spill into time workers aren’t paid for?
How easy is it to take sick days at Legends Hospitality?
Is a Legends Hospitality job good for students?
Is working at Legends Hospitality good if you’re a parent or caregiver?
Do people at Legends Hospitality feel treated with respect by their managers?
Do people at Legends Hospitality get to take their breaks without interruption?
Is it stressful to work at Legends Hospitality?
Do people at Legends Hospitality enjoy their jobs?
Do people at Legends Hospitality recommend working with their team?
Do people get enough training when they start at Legends Hospitality?
Do people get support to advance at Legends Hospitality?
Do people think Legends Hospitality’s headquarters understands what’s happening where they work?
Do workers feel well informed about how Legends Hospitality is doing?
Full-time
Re-posted 25 days ago
Position Summary:
The responsibility of the VIP Coordinator is to provide exceptional personalized service and ensure all Guests’ needs are met in a prompt and efficient manner. The VIP Coordinator will assist Player Development staff and Casino Guests with an assigned Host with arrangements to meet and exceed Guest’s expectations. A VIP Coordinator must be able to initiate and engage in conversation in a professional and friendly manner while maintaining confidentiality at all times. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
Essential Functions:
1. Practice, support, and promote Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrate AAA Four Diamond service standards at all times.
2. Answer telephone calls from casino Guests requesting information, reservations, or services from the Player Development staff.
3. Handle operations of daily charter bus arrivals including, but not limited to, greeting Guests, completing daily paperwork, and data entry.
4. Issue promotional offers and make sure Guests have adequate information and assistance when arriving.
5. Input Player Development reservations including, but are not limited to, hotel, spa appointments, concerts, events, golf rounds, dinner, and amenities as directed.
6. Arrange transportation and maintain appropriate log.
7. Review daily VIP arrival list and complete amenities sheets and any other special requests.
8. Follow through on all Guest requests handling whatever details possible and requesting assistance, if needed, from a higher position to complete requests.
9. Work closely with auxiliary departments in the casino to ensure good relationships that will result in ease of cooperation when making arrangements for Guests.
10. Assist Player Development staff in making reservations and arrangements for Guests receiving complimentary services.
11. Maintain complete knowledge of:
a. All resort facilities/services/department hours of operation and processes
b. All hotel room types and amenities
c. Room availability for any given day.
d. All room rates and promotions.
e. All Entertainment/special events scheduled.
f. All dining options menus, hours of operations and promotions
g. Thunder Rewards program.
12. Provide general information to the public regarding charter bus schedules.
13. Enroll qualified players.
14. Issue Thunder Rewards cards and inputs data into the system.
15. Attend and assist with special events and promotions.
16. Follow all Guest service standards.
17. Assist with special projects when time permits.
Minimum Qualifications:
1. One (1) year experience in VIP Services, front desk, or related Guest service field.
2. Computer proficiency is required. Ability to learn property systems including, but not limited to, hotel management, player management, and Microsoft Office software.
3. Strong Interpersonal and communication skills.
4. Proficiency in a foreign language is preferred.
5. Self-starter with strong problem solving ability.
6. Ability to complete several tasks at once with accuracy.
7. Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.
8. Must be at least 21 years of age.
9. Must be able to obtain UAIC Tribal Gaming License.
Physical Requirements:
1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols.
2. Requires manual dexterity to use job related equipment.