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60 Legends Hospitality Customer Service Representative Jobs Hiring Near You

Service Legends

Customer Service Agent

Des Moines, IA

$20 - $23/hr

CUSTOMER SERVICE AGENT - Job Summary We're searching for a Customer Service Agent to join our ... What's it like to work at Service Legends? We're fun, quirky, ambitious, driven, and love a good ...

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Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

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All JobsLegends Hospitality JobsLegends Hospitality Customer Service Representative Jobs

Legends Jobs Information

Do workers at Legends Hospitality get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 48 people who took the Breakroom Quiz between December 2024 and August 2026.

Does Legends Hospitality pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and August 2026.

At Legends Hospitality, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
40% of people say they have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and August 2026.

Do part-time workers get paid time off at Legends Hospitality?

Only some people who work part-time get paid time off.
38% of people who work part-time say they don’t get paid time off
Based on data from 8 people who took the Breakroom Quiz between May 2025 and March 2026.

Is the health insurance from Legends Hospitality affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 28 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Legends Hospitality?

Most people get paid time off work.
74% of people say they get paid time off.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 63% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Legends Hospitality worry about hours?

Some people worry about getting enough hours.
53% of people report they worry about getting enough hours.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Legends Hospitality workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for Legends Hospitality workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to get time off at Legends Hospitality?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Legends Hospitality managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at Legends Hospitality spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
28% of people report that their job takes up time that they don’t get paid for.
Based on data from 61 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Legends Hospitality?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and August 2026.

Is a Legends Hospitality job good for students?

Most students say this is a good place to work if you’re studying.
86% of students report this is a good place to work if you’re studying.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Legends Hospitality good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
45% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Legends Hospitality feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Legends Hospitality get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Legends Hospitality?

Most people feel stressed here.
82% of people say they often feel stressed at work.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Legends Hospitality enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Legends Hospitality recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Legends Hospitality?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Legends Hospitality?

Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Legends Hospitality’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Legends Hospitality is doing?

Most people don’t feel well informed about how the company is doing.
76% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Legends Hospitality?

What are the most popular categories at Legends Hospitality?

Customer Service Representative

Legends Global

Indianapolis, IN • On-site

$15.25 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Customer Service Representative

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Role

The customer service representative plays a critical role in providing quality products and services to our customers.

Essential Functions & Responsibilities
  • Handle incoming orders and answer customer service inquiries via phone, web and email.
  • Process a variety of order types such as backorders, returns, wholesale/bulk, drop-ship, etc.
  • Identify, research, and resolve customer issues.
  • Cross-sell and up-sell customers by recommending products that are complimentary to what they are already purchasing.
  • Develop and maintain positive customer relations, both internally and externally.
  • Coordinate and collaborate with other departments in executing responsibilities and resolving problems.
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Communicate complaints of service failures to supervisor for investigation.
  • Other duties may be assigned
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent typing and data entry skills with strong attention to detail and accuracy.
  • Strong verbal and written communication skills.
  • Ability to listen, problem solve and resolve conflict.
  • Basic computer skills; Microsoft Office, Word, Excel, Outlook.
  • Ability to understand and follow work processes.
  • Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
  • Knowledge of products and quality focus.
  • Strong team player
  • Commitment to company's mission and vision
  • Practice TCE (Total Customer Service)
Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location: On Site/Indianapolis LGM Headquarters

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Apply