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62 Lambda Customer Success Manager Jobs Hiring Near You

Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...

Customer Success Manager (Hybrid - Tampa, FL) 2 Days - Onsite Base: $100K + 20% Bonus Do you own outcomes-not just relationships? Are you tired of being reactive instead of strategic? Want to drive ...

Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...

Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing ...

As a Clio Customer Success Manager, you are highly organized and a consummate people-person. You deliver consistent, high value experiences, while driving customers towards their strategic business ...

Customer Success Manager (CSM) We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic ...

Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...

The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...

Showing results 41-60

Customer Success Manager

E-Solutions

Encino, CA • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

Customer Success Manager – UiPath

Experience: 5–12 Years

Role Overview

The Customer Success Manager (CSM) – UiPath is responsible for ensuring customers achieve maximum value and business outcomes from their UiPath automation investments. The role acts as a strategic partner to customers, driving adoption, value realization, retention, and expansion by aligning UiPath capabilities with customer business goals.

Key Responsibilities
  • Customer Engagement & Success
  • Act as the primary point of contact for assigned UiPath customers post-implementation.
  • Build trusted relationships with business, IT, and automation stakeholders.
  • Drive customer onboarding, adoption, and long-term success.
  • Conduct regular business reviews (QBRs).
  • Value Realization & Adoption
  • Define and track customer success plans, KPIs, and ROI.
  • Identify opportunities to expand automation use cases.
  • Promote best practices for UiPath governance and scalability.
  • Issue Management & Advocacy
  • Proactively identify risks and drive mitigation plans.
  • Act as a customer advocate coordinating with internal teams.
  • Growth & Retention
  • Support renewals, upsell, and cross-sell opportunities.
  • Identify expansion opportunities within customer accounts.
  • Enablement
  • Guide customers on Automation CoE setup and maturity.
  • Educate customers on UiPath roadmap and best practices.
Mandatory Skills & Qualifications

Experience in Customer Success, Account Management, or Program Management.

Functional or hands-on understanding of UiPath RPA platform.

Experience working with enterprise customers.

Strong communication and stakeholder management skills.

Preferred Skills

UiPath certifications (Business Analyst, Advanced Developer, Solution Architect).

Exposure to RPA, Intelligent Automation, AI/ML, Process Mining.

Experience with ERP systems such as SAP or Oracle.

Education

Bachelor’s degree in Engineering, Computer Science, Management, or related field.

MBA or automation-related certifications are a plus.

Key Competencies

Customer-centric mindset.

Strong analytical and problem-solving skills.

Ability to work in a fast-paced environment.