Lambda
Lambda

62 Lambda Customer Success Manager Jobs Hiring Near You

Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building ...

Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...

Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...

Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

Customer Success Manager

$100K - $170K/yr

About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...

The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.

Customer Success Manager

San Francisco, CA ยท On-site

$75K - $90K/yr

Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...

Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...

Customer Success Manager The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a ...

Customer Success Manager

Apex, NC ยท On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

Customer Success Manager

Woodbury, NY ยท On-site

$90K - $130K/yr

The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...

Showing results 21-40

Full-time

Re-posted 16 days ago


Job description

Company Description

Test description

Job Description

We are seeking a dynamic and customer-focused Customer Success Manager to join our team in San Francisco, United States. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.

  • Serve as the primary point of contact for a portfolio of key accounts, providing proactive support and guidance
  • Develop and implement customer success strategies to drive product adoption, usage, and retention
  • Conduct regular check-ins and business reviews with clients to understand their needs and identify growth opportunities
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience
  • Monitor and analyze customer health metrics, creating action plans to address at-risk accounts
  • Identify and communicate product feedback and feature requests to the product development team
  • Create and deliver customized training sessions and resources to maximize customer value
  • Develop and maintain in-depth knowledge of our products and industry trends
Qualifications
  • Bachelor's degree in Business, Marketing, or related field
  • 3-5 years of experience in customer success, account management, or related field
  • Proficiency in customer relationship management (CRM) software
  • Strong data analysis and reporting skills
  • Excellent project management abilities
  • Outstanding written and verbal communication skills
  • Proven problem-solving and decision-making capabilities
  • Effective time management and ability to prioritize multiple tasks
  • Experience with SaaS products preferred
  • Understanding of SaaS business models and customer success metrics
  • Knowledge of customer success KPIs and best practices
  • Ability to work in a fast-paced, dynamic environment
  • Empathetic and customer-centric approach to relationship management
Additional Information

All your information will be kept confidential according to EEO guidelines.