As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.

62 Lambda Customer Success Manager Jobs Hiring Near You
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
Customer Success Manager
Somerville, MA ยท On-site
Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building ...
Customer Success Manager
Somerville, MA ยท On-site
Enterprise Customer Success Manager Monaire builds intelligent HVAC optimization software that helps enterprise customers reduce energy costs, improve operational efficiency, and scale building ...
Customer Success Manager
$175K - $200K/yr
Customer Success Manager Position Type: Full-Time / Exempt Reports To: Chief Revenue Officer Location: Remote (California) -- field-based, with regular travel across the assigned territory Department:
New
Customer Success Manager
$175K - $200K/yr
Customer Success Manager Position Type: Full-Time / Exempt Reports To: Chief Revenue Officer Location: Remote (California) -- field-based, with regular travel across the assigned territory Department:
New
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Our Customer Success team ensures our customers fully utilize our solution to build a secure environment while enabling company users to manage their applications. We are looking for a Customer ...
Customer Success Manager
Houston, TX ยท On-site
Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...
Customer Success Manager
Houston, TX ยท On-site
Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in Houston, reporting to our VP of Customer Success. You'll own a portfolio of clients -- including ...
Customer Success Manager
Philadelphia, PA ยท On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Philadelphia, PA ยท On-site +1
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager
Duluth, GA ยท On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
Duluth, GA ยท On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
Customer Success Manager
$100K - $170K/yr
About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...
Customer Success Manager
New York, NY ยท On-site
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
Customer Success Manager
New York, NY ยท On-site
As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...
Customer Success Manager
Manhattan, NY ยท On-site
Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...
Customer Success Manager
Manhattan, NY ยท On-site
Customer Success Manager New York, New York, United States EMARKETER is a subsidiary of Axel Springer SE, a family-owned transatlantic media company headquartered in Berlin and New York. Learn more ...
Customer Success Manager
Minneapolis, MN ยท On-site
$85K - $118K/yr
Customer Success Manager Our Customer Success Manager plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your ...
New
Customer Success Manager
Minneapolis, MN ยท On-site
$85K - $118K/yr
Customer Success Manager Our Customer Success Manager plays a vital role in ensuring the highest quality and safety standards of our pharmaceutical products. Once you complete our training, your ...
New
Customer Success Manager
Woodstock, GA ยท On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
Quick apply
Customer Success Manager
Woodstock, GA ยท On-site
Customer Success Manager Summary The Customer Success Manager is responsible for supporting clients following the completion of implementation projects and ensuring effective, ongoing use of ...
Customer Success Manager
Duluth, GA ยท On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Quick apply
Customer Success Manager
Duluth, GA ยท On-site
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
San Francisco, CA ยท On-site
$75K - $90K/yr
Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...
Customer Success Manager
San Francisco, CA ยท On-site
$75K - $90K/yr
Customer Success Manager San Francisco, California, United States Job Openings Customer Success Manager About Change At Change our mission is clear: to power every dollar donated online. Change ...
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
Customer Success Manager Department: Customer Success Location: US Remote About Aria Systems Aria provides a cloud-based monetization platform for subscription- and usage-based businesses. Aria ...
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
The Role The Customer Success Manager is responsible for managing and growing relationships with assigned customers to ensure strong retention, customer satisfaction, and long-term value realization.
Customer Success Manager
San Jose, CA ยท On-site
Customer Success Manager The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a ...
Customer Success Manager
San Jose, CA ยท On-site
Customer Success Manager The Customer Success Manager (CSM) is a pivotal role, demanding an individual with truly exceptional interpersonal and relational skills. The ideal candidate must possess a ...
Customer Success Manager
Apex, NC ยท On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
Quick apply
Customer Success Manager
Apex, NC ยท On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
Customer Success Manager
Woodbury, NY ยท On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
Quick apply
Customer Success Manager
Woodbury, NY ยท On-site
$90K - $130K/yr
The Customer Success Manager will apply knowledge, experience, interpersonal skills and administrative techniques to ensure successful delivery of all managed and support services to Clever Devices ...
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Full-time
Re-posted 16 days ago
Job description
Test description
We are seeking a dynamic and customer-focused Customer Success Manager to join our team in San Francisco, United States. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.
- Serve as the primary point of contact for a portfolio of key accounts, providing proactive support and guidance
- Develop and implement customer success strategies to drive product adoption, usage, and retention
- Conduct regular check-ins and business reviews with clients to understand their needs and identify growth opportunities
- Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience
- Monitor and analyze customer health metrics, creating action plans to address at-risk accounts
- Identify and communicate product feedback and feature requests to the product development team
- Create and deliver customized training sessions and resources to maximize customer value
- Develop and maintain in-depth knowledge of our products and industry trends
- Bachelor's degree in Business, Marketing, or related field
- 3-5 years of experience in customer success, account management, or related field
- Proficiency in customer relationship management (CRM) software
- Strong data analysis and reporting skills
- Excellent project management abilities
- Outstanding written and verbal communication skills
- Proven problem-solving and decision-making capabilities
- Effective time management and ability to prioritize multiple tasks
- Experience with SaaS products preferred
- Understanding of SaaS business models and customer success metrics
- Knowledge of customer success KPIs and best practices
- Ability to work in a fast-paced, dynamic environment
- Empathetic and customer-centric approach to relationship management
All your information will be kept confidential according to EEO guidelines.