Customer Success Manager We are seeking a passionate and experienced Customer Success Manager to champion the success of our valued customers. As a member of our Customer Success team, you will be ...
61 Jobot Customer Success Manager Jobs Hiring Near You
Customer Success Manager We are seeking a passionate and experienced Customer Success Manager to champion the success of our valued customers. As a member of our Customer Success team, you will be ...
Customer Success Manager
Dallas, TX ยท On-site
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
New
Customer Success Manager
Dallas, TX ยท On-site
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
New
Customer Success Manager
Denver, CO ยท On-site +1
The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...
Customer Success Manager
Denver, CO ยท On-site +1
The Customer Success Manager will serve as the primary strategic partner for a portfolio of oncology customers following implementation. This individual will be responsible for driving customer ...
Customer Success Manager
Saint Paul, MN ยท On-site
Customer Success Manager The Customer Success Manager is responsible for leading and developing the Customer Success and Sales Support teams while driving operational excellence, customer experience ...
New
Customer Success Manager
Saint Paul, MN ยท On-site
Customer Success Manager The Customer Success Manager is responsible for leading and developing the Customer Success and Sales Support teams while driving operational excellence, customer experience ...
New
Customer Success Manager
Houston, TX ยท On-site
The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...
Customer Success Manager
Houston, TX ยท On-site
The Customer Success Manager is responsible for ensuring the success, satisfaction, and ongoing value realization of Energy Companies using our Global Oil & Gas SaaS solutions. This role requires a ...
Customer Success Manager
Manhattan, NY ยท On-site
Customer Success Manager Cedato is the leading independent video advertising delivery and yield optimization platform, helping publishers and ad platforms maximize revenue, supply and results. We ...
Customer Success Manager
Manhattan, NY ยท On-site
Customer Success Manager Cedato is the leading independent video advertising delivery and yield optimization platform, helping publishers and ad platforms maximize revenue, supply and results. We ...
Customer Success Manager
Kalamazoo, MI ยท On-site
$80K - $85K/yr
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager
Kalamazoo, MI ยท On-site
$80K - $85K/yr
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager
Kalamazoo, MI ยท Remote
$80K - $85K/yr
Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Quick apply
Customer Success Manager
Kalamazoo, MI ยท Remote
$80K - $85K/yr
Customer Success Manager, State ImplementationsAre you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager
Manhattan, NY ยท On-site
Customer Success Manager Brooklyn Health is solving the measurement problem in mental health through accurate, objective, and sensitive measurement of symptoms, enabling precision neuroscience in ...
Customer Success Manager
Manhattan, NY ยท On-site
Customer Success Manager Brooklyn Health is solving the measurement problem in mental health through accurate, objective, and sensitive measurement of symptoms, enabling precision neuroscience in ...
Customer Success Manager
Washington, DC ยท On-site
Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise ...
Customer Success Manager
Washington, DC ยท On-site
Customer Success Manager Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise ...
Customer Success Manager
Centennial, CO ยท On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...
Quick apply
Customer Success Manager
Centennial, CO ยท On-site
$83K - $117K/yr
Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
New
Quick apply
The Customer Success Manager (CSM) serves as the strategic owner of the post-sale customer journey for Kleio, ensuring customers achieve measurable business outcomes through successful onboarding ...
New
Customer Success Manager
Fremont, CA ยท On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Customer Success Manager
Fremont, CA ยท On-site
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Customer Success Manager Job Summary We are seeking a Customer Success Manager to build strong customer relationships, drive product adoption, and ensure customers achieve their desired business ...
Customer Success Manager Job Summary We are seeking a Customer Success Manager to build strong customer relationships, drive product adoption, and ensure customers achieve their desired business ...
Customer Success Manager REPORTS TO: Manager, Customer Success Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the ...
Customer Success Manager REPORTS TO: Manager, Customer Success Cority is the global enterprise EHS software provider creating industry-leading technology to empower those who transform the way the ...
Customer Success Manager
Boston, MA ยท On-site
Customer Success Manager We're Summize, an ambitious legal tech scale-up based in the US and UK, working with businesses all over the globe. Our mission is simple, to get entire businesses working ...
Customer Success Manager
Boston, MA ยท On-site
Customer Success Manager We're Summize, an ambitious legal tech scale-up based in the US and UK, working with businesses all over the globe. Our mission is simple, to get entire businesses working ...
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Kastle is hiring a Customer Success Manager! This position serves as the primary business contact for the client and is responsible for client satisfaction of the portfolio. The Customer Success ...
Customer Success Manager In Houston About Welligence: Welligence Energy Analytics is a fast-growing market intelligence firm that combines machine learning with deep industry expertise to deliver ...
Customer Success Manager In Houston About Welligence: Welligence Energy Analytics is a fast-growing market intelligence firm that combines machine learning with deep industry expertise to deliver ...
Customer Success Manager
San Antonio, TX ยท On-site
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
Customer Success Manager
San Antonio, TX ยท On-site
SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...
Customer Success Manager
Kalamazoo, MI ยท Remote
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Customer Success Manager
Kalamazoo, MI ยท Remote
Customer Success Manager , State Implementations Are you passionate about education and data quality? Do you thrive in a collaborative environment where your impact directly influences educational ...
Jobot Jobs Information
What is it like to work at Jobot?
Jobot is a company that values innovation and collaboration, fostering a dynamic and entrepreneurial work environment.
Jobot's team structure is designed to be agile and adaptable, with a flat organizational hierarchy that encourages open communication and cross-functional collaboration. The company's mission is to revolutionize the job search process through AI-powered technology, and its work environment reflects this focus on innovation and disruption.
Working at Jobot may appeal to candidates who are passionate about technology, entrepreneurship, and innovation, and who are looking for a fast-paced and dynamic work environment that offers opportunities for growth and professional development.
Jobot's team structure is designed to be agile and adaptable, with a flat organizational hierarchy that encourages open communication and cross-functional collaboration. The company's mission is to revolutionize the job search process through AI-powered technology, and its work environment reflects this focus on innovation and disruption.
Working at Jobot may appeal to candidates who are passionate about technology, entrepreneurship, and innovation, and who are looking for a fast-paced and dynamic work environment that offers opportunities for growth and professional development.
What other companies are hiring for Customer Success Manager jobs?
What are the most popular jobs at Jobot?
What are the most popular categories at Jobot?
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 13 days ago
Job description
About Us
Kajabi is in the middle of a once-in-a-decade transformation.
After fifteen years, our founders returned to rebuild Kajabi with the same speed, hunger, and grit that sparked the original movement. We're not a corporate SaaS company trying to play it safe - we're a team of builders rewriting the future of the expert economy.
Millions of people around the world rely on Kajabi to share what they know and change lives because of it. Our Heroes aren't "customers"... they're everyday entrepreneurs using Kajabi to build freedom for themselves and impact for others.
If you want to be part of a company moving fast, raising the bar, and building something that actually matters - welcome in.
Customer Success Manager
We are seeking a passionate and experienced Customer Success Manager to champion the success of our valued customers. As a member of our Customer Success team, you will be responsible for nurturing and growing relationships with a portfolio of customers, ensuring they achieve their desired outcomes through the Kajabi platform. You will be a trusted advisor, proactively identifying opportunities to enhance their experience, drive adoption, and foster long-term loyalty. You will become an expert on our product with an intimate understanding of product capabilities and their use cases. This role requires a proactive individual with strong communication, problem-solving, technical capacity, and relationship-building skills.
The Impact you will make
We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
This role will need to be in the office for in-person collaboration 2-3 times a quarter and therefore is best situated in the Western Time zones.
This role is remote, but we're also happy to support relocation for exceptional candidates who wish to work from our Irvine, CA office. If this is of interest, please let us know when we connect!
Pay Range
At Kajabi we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
We're looking for high-potential, high-character people who want to grow fast and help shape the future of Kajabi.
Kajabi LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, veteran status, or any other basis protected by applicable law.
Kajabi is in the middle of a once-in-a-decade transformation.
After fifteen years, our founders returned to rebuild Kajabi with the same speed, hunger, and grit that sparked the original movement. We're not a corporate SaaS company trying to play it safe - we're a team of builders rewriting the future of the expert economy.
Millions of people around the world rely on Kajabi to share what they know and change lives because of it. Our Heroes aren't "customers"... they're everyday entrepreneurs using Kajabi to build freedom for themselves and impact for others.
If you want to be part of a company moving fast, raising the bar, and building something that actually matters - welcome in.
Customer Success Manager
We are seeking a passionate and experienced Customer Success Manager to champion the success of our valued customers. As a member of our Customer Success team, you will be responsible for nurturing and growing relationships with a portfolio of customers, ensuring they achieve their desired outcomes through the Kajabi platform. You will be a trusted advisor, proactively identifying opportunities to enhance their experience, drive adoption, and foster long-term loyalty. You will become an expert on our product with an intimate understanding of product capabilities and their use cases. This role requires a proactive individual with strong communication, problem-solving, technical capacity, and relationship-building skills.
The Impact you will make
- Customer Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders at assigned strategic accounts. Serve as their primary point of contact and trusted advisor.
- Onboarding and Adoption: Oversee the successful onboarding of new customers, ensuring a smooth transition and rapid adoption of our platform. Develop and deliver tailored onboarding plans.
- Value Realization: Proactively work with customers to understand their business objectives and ensure they are realizing the full value of Kajabi. Identify and communicate key performance indicators (KPIs) to measure success.
- Proactive Engagement: Regularly engage with customers through meetings, calls, and other communication channels to understand their evolving needs, provide ongoing support, and share best practices.
- Risk Management: Identify and mitigate potential risks to customer satisfaction and retention. Contribute to the development and execution of proactive strategies to address concerns and ensure continued success.
- Growth and Expansion: Identify opportunities for account growth, including upselling and cross-selling additional features or services. Collaborate with various internal teams to pursue these opportunities.
- Advocacy and Feedback: Serve as the voice of the customer internally, providing valuable feedback to Product, Engineering, and Marketing teams to inform product development and improve the overall customer experience. Cultivate customer advocates who are willing to provide testimonials and referrals.
- Performance Tracking and Reporting: Monitor customer health metrics, track progress against customer success plans, and provide regular reports to internal stakeholders.
- Collaboration: Work closely with other Customer Success Managers, Partnership teams, Support, and Product teams to ensure a cohesive and seamless customer experience.
- Continuous Improvement: Stay up-to-date on industry best practices and proactively identify opportunities to improve our customer success processes and strategies.
- Bachelor's degree in a relevant field.
- 4+ years of experience in a Customer Success role within a SaaS environment, with a proven track record of managing strategic accounts.
- Deep understanding of SaaS business models and customer lifecycle management.
- Excellent communication, presentation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
- Strong problem-solving and analytical skills, with the ability to identify issues and develop effective solutions.
- Experience with CRM and customer success software (e.g., Hubspot, Salesforce, Gainsight).
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Proactive, self-motivated, and results-oriented with a strong sense of ownership.
- Technical capacity to become an SME for the Kajabi product and it's features.
- Competitive full-time salary + bonus + equity eligibility
- Full medical, dental, and vision (company-paid for you + family)
- 401(k) with 6% match
- Flexible PTO
- Fitness + wellness perks
- Mental health resources
- Company travel for in office collaboration days, and leadership growth opportunities
We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
This role will need to be in the office for in-person collaboration 2-3 times a quarter and therefore is best situated in the Western Time zones.
This role is remote, but we're also happy to support relocation for exceptional candidates who wish to work from our Irvine, CA office. If this is of interest, please let us know when we connect!
Pay Range
At Kajabi we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
- US based applicants only.
- $74,000-$98,000 + 12% bonus
We're looking for high-potential, high-character people who want to grow fast and help shape the future of Kajabi.
Kajabi LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, veteran status, or any other basis protected by applicable law.