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112 Jcpenney Sales Support Associate Jobs Hiring Near You

JCPenney

Specialty Associate - Richland Mall

Mansfield, OH · On-site

$14.25 - $16.50/hr

Customer Service & Sales - Greets and assists customers in finding products and delivers ... Performance Standards - Supports company shrink and safety initiatives. Consistently meets ...

JCPenney

Home Furnishings 1.0 - Richland Mall Oh

Mansfield, OH · On-site

$14.25 - $16.50/hr

As a Home Furnishings 1.0 associate, you will contribute to profitable sales growth by combining in ... Performance Standards - Supports company shrink and safety initiatives. Consistently meets ...

JCPenney

Supply Chain Operations Manager

Columbus, OH · On-site

$69K/yr

Leads the department by engaging and supporting Associates by providing direction, coaching and ... JCPenney proudly serves customers at more than 650 stores across the United States and Puerto Rico ...

JCPenney

Cashier - Colony Square

Zanesville, OH · On-site

$11 - $14.75/hr

Utilizes Point of Sale on Mobile Warrior device to support line management. \t * General Operations ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

JCPenney

Cashier - River Valley Mall

Lancaster, OH · On-site

$10.75 - $14.50/hr

Utilizes Point of Sale on Mobile Warrior device to support line management. \t * General Operations ... All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays ...

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JCPenney Jobs Information

Do workers at JCPenney get paid breaks?

Sometimes. Only some people get paid breaks.
56% of people say they don’t get paid breaks.
Based on data from 63 people who took the Breakroom Quiz between February 2026 and August 2026.

Does JCPenney pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
65% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between February 2026 and August 2026.

At JCPenney, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from JCPenney?

Only some people who work part-time can get health insurance.
65% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 110 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at JCPenney?

Only some people who work part-time get paid time off.
56% of people who work part-time say they don’t get paid time off
Based on data from 99 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from JCPenney affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at JCPenney?

Some people get paid time off from work.
35% of people say they don’t get paid time off.
Based on data from 68 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 41% of people with changing schedules find out their shifts one week or less ahead of time.
  • 53% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 1% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 167 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at JCPenney worry about hours?

Some people worry about getting enough hours.
56% of people report they worry about getting enough hours.
Based on data from 169 people who took the Breakroom Quiz between August 2025 and August 2026.

Do JCPenney workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 159 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for JCPenney workers to change shifts?

Some people find it hard to change shifts.
39% of people report that it’s hard to change shifts if they need to.
Based on data from 118 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at JCPenney?

Some people find it hard to get time off.
43% of people report it’s hard to get time off.
Based on data from 166 people who took the Breakroom Quiz between August 2025 and August 2026.

Do JCPenney managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
35% of people say their manager changes their shift schedule at the last minute.
Based on data from 159 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at JCPenney spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 155 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at JCPenney?

Most people find it easy to take sick days.
76% of people report that it’s easy to take time off if they are sick.
Based on data from 62 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a JCPenney job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 81 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at JCPenney good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
79% of people who care for a child or other relative report this is a good place to work.
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at JCPenney feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 61 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at JCPenney get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 67 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at JCPenney?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 67 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at JCPenney enjoy their jobs?

Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 164 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at JCPenney recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 73 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at JCPenney?

Some people didn’t get enough training when they started.
55% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at JCPenney?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 187 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think JCPenney’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 60 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how JCPenney is doing?

Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 61 people who took the Breakroom Quiz between February 2026 and August 2026.

What other companies are hiring for Sales Support Associate jobs?

What are the most popular jobs at Jcpenney?

Infographic showing various Sales Support Associate job openings at Jcpenney in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Specialty Associate - Richland Mall

JCPenney

Mansfield, OH • On-site

$14.25 - $16.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

JCPenney rating

5.5

Company rating: 5.5 out of 10

Based on 678 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

As a Specialty Associate you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goal.
Primary Responsibilities:
    \t
  • Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service. Inform customers of key product attributes and care/protection plans to generate interest and suggests additional products to customers. Meets or exceeds sales goals and productivity standards. Partners with team members and actively listens to all customer issues. Promotes FindMore, assists with credit, reward, and gift card programs and engages customers to support the company's credit application process.
    • \t
  • General Operations - Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise. Maintains sales floor recovery process to ensure a clean and organized store environment. Completes pricing and signing processes in specialty businesses.
    • \t
  • Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, products and service sales, customer service, profit, productivity and attendance.

Core Competencies & Accomplishments:
To achieve success at JCPenney, a Specialty Associate will possess the following:
    \t
  • Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
    • \t
  • Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
    • \t
  • Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency

What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.catalystbrandsbenefits.com

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