Intapp
Intapp

8 Intapp Customer Success Manager Jobs Hiring Near You

Contribute to and influence the ongoing development of the Intapp Data Tools product suite ... * CRM or SaaS platform data experience, particularly in financial services or deal management ...

... success. * Escalation Management & Risk Mitigation Provide direct leadership in resolving critical ... At Intapp, you'll get the opportunity to bring your talents and intellectual curiosity to create ...

Experience with CRM tools and sales sequencing platforms is a plus * Prior SDR, BDR, or outbound sales experience preferred but not required The product you'll be selling Intapp Properties is purpose ...

Applied AI Architect

Charlotte, NC · On-site

$61.50 - $81/hr

Intapp is a company focused on leveraging AI to enhance enterprise solutions, and they are seeking ... • Embed with customer engineering and business teams to understand workflows, identify ...

Principal Consultant (Intapp Compliance Software)

INTAPP LIMITED

Charlotte, NC • On-site

$100 - $130/hr

Other

Posted 5 days ago


Job description

Intapp is recruiting a Principal Consultant to join our Compliance professional services team. In this role, you will serve as a trusted functional lead on complex platform implementations, helping professional services firms – including legal, financial services, and accounting/consulting organizations – resolve real operational challenges through the configuration and deployment of Intapp Compliance software. Your work shapes how clients manage risk, meet their professional obligations, and run their businesses more effectively. Day to day, you will lead business process analysis, produce clear design documentation, deliver client training, and support cross‑functional Intapp teams including Support, Customer Success, and Product. This is a hybrid or remote role that requires strong independent judgment, excellent communication skills, and hands‑on experience with compliance processes and the needs of professional services industries.

What you will do
  • Lead the project team as functional lead during product/platform implementation, serving as the primary point of contact for clients on solution design, configuration, and deployment decisions.
  • Execute business process analysis, evaluation, and design efforts to develop solutions that align the customer's operational and strategic goals.
  • Produce organized, detailed, and clearly consumable design documentation that captures configuration decisions and supports both client teams and internal delivery colleagues.
  • Support the project Technical Lead in the implementation of the customer's design.
  • Deliver tailored product/platform training to client stakeholders on configured solutions, ensuring they are equipped to adopt and sustain the platform.
  • Act as trusted advisor and subject matter expert to the customer.
  • Collaborate across Intapp functions, including Support, Customer Success, and Product, to share knowledge, maintain implementation collateral, and contribute to continuous improvement.
What you will need
  • 12+ years of overall experience, including 8+ years as a consultant or business analyst with a track record of delivering complex software implementations or business transformation projects.
  • 5+ years of experience in a Compliance or IT role supporting business activities in a professional services firm.
  • Strong understanding of compliance processes and the operational needs of professional services firms in legal, financial services, accounting/consulting industries.
  • Familiarity with Intapp Compliance software or comparable compliance platforms is a significant advantage and preference.
  • Organized, disciplined, and flexible independent professional with a strong ability to task‑switch and manage multiple competing projects.
  • Emotionally intelligent, engaged listener, thoughtful communicator with exceptional written and verbal skills.
  • Strong communicator, personable, collaborative, and able to engage credibly with senior client stakeholders.
  • Demonstrated maturity and acumen navigating complex business and professional environments.
  • Objective and goal‑oriented, comfortable working independently and achieving targets.
What you will gain at Intapp
  • Professional development opportunities, including reimbursement for training and continuing education.
  • Modern, open offices and flexible work environment, with complimentary lunches and fully stocked kitchens.
  • Comprehensive wellness and flexible time‑off programs designed to care for you and your family.
  • Family‑formation benefits and support during family‑building journeys.
  • Paid volunteer time off and donation‑matching program.

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.

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