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Insurance Office of America
Insurance Office of America

116 Insurance Insurance Analyst Jobs Hiring Near You

Cardiology Associates

Insurance Analyst

Mobile, AL · On-site

$19.75 - $27/hr

Minimum of 4 years of physician office billing and/or insurance collections experience required ... Strong analytical and problem-solving abilities * Proficiency in Microsoft Office applications

Reyes Insurance LLC

Insurance Office Manager

Annapolis, MD · On-site

$45K - $110K/yr

... of a high-energy team? We are growing and looking for a motivated Licensed Insurance Sales ... Contribute to a positive and team-focused office culture What We Offer * Base salary plus uncapped ...

Infirmary Health

Insurance Analyst

Daphne, AL · On-site

$17.50 - $23.75/hr

Ability to communicate with a broad range of people * Excellent keyboarding skills Desired ... Working knowledge of medical/insurance terminology * Demonstrated ability to analyze and explain ...

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Senior Account Manager - Commercial Lines

Senior Account Manager - Commercial Lines

Insurance Office of America

Columbus, OH

$80K - $95K/yr

Full-time

Medical, Retirement

Posted 8 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 261 rated insurance

Job description

Description

Job Description:

Title: Senior Account Manager - Commercial Lines 
Hybrid Preferred: 1-2 days in Columbia, SC office
OR Fully Remote: for applicants in Eastern and Central Time Zones
Book Focus: Generalist, Contractors | Requirement: active P&C license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team. 

 
Key Responsibilities: 

  • Technical Competence: Maintain a high degree of technical competence and industry expertise. 

  • Team Leadership: Direct daily activities and workflow of the account management team. 

  • Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis. 

  • Policy Management: Manage policy expirations and renewals. 

  • Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of account management experience, or 7+ years in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active property & casualty licensing; professional designation (CISR, CRIS, CIC, CPCU or equivalent) strongly preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $80,000.00 to $95,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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