Instacart has become a lifeline for millions of people, and we're building the team to help push ... Comfort working in ambiguous, fast-scaling environments where priorities shift and the ability to ...
5 Instacart Shift Lead Jobs Hiring Near You
Instacart has become a lifeline for millions of people, and we're building the team to help push ... Comfort working in ambiguous, fast-scaling environments where priorities shift and the ability to ...
Retail Partner Lead
OR · On-site +1
$15.50 - $19/hr
Why this role is on the menu Instacart's Retail Partnerships team sits at the heart of how we grow ... Comfort working in ambiguous, fast-scaling environments where priorities shift and the ability to ...
Retail Partner Lead
OR · On-site +1
$15.50 - $19/hr
Why this role is on the menu Instacart's Retail Partnerships team sits at the heart of how we grow ... Comfort working in ambiguous, fast-scaling environments where priorities shift and the ability to ...
Lead the technical direction for Instacart's Bazel build system, including remote caching, remote ... You can build consensus for a migration or a platform shift and see it through to adoption. Minimum ...
Lead the technical direction for Instacart's Bazel build system, including remote caching, remote ... You can build consensus for a migration or a platform shift and see it through to adoption. Minimum ...
Staff Software Engineer, Bazel & Go
OR · On-site +1
Lead the technical direction for Instacart's Bazel build system, including remote caching, remote ... You can build consensus for a migration or a platform shift and see it through to adoption. Minimum ...
Staff Software Engineer, Bazel & Go
OR · On-site +1
Lead the technical direction for Instacart's Bazel build system, including remote caching, remote ... You can build consensus for a migration or a platform shift and see it through to adoption. Minimum ...
OR · On-site
$126K - $166K/yr
... generational shift from rules-based to AI-first fraud prevention, and you'll define Instacart ... Lead the appeasements and order-issue resolution strategy - defining policies, guardrails, and ...
Instacart Jobs Information
What is it like to work at Instacart?
Instacart is a fast-paced and dynamic company that prioritizes innovation, customer satisfaction, and teamwork, fostering a collaborative environment where employees can grow and contribute to the company's mission.
The company's structure is divided into various teams, including shopper operations, logistics, and customer support, which work together to ensure seamless delivery of groceries and household essentials to customers. Instacart's work environment is designed to be flexible, with many employees working remotely or in a hybrid setup, allowing for a better work-life balance.
Working at Instacart may appeal to individuals who are passionate about technology, customer service, and logistics, as the company offers opportunities for professional growth, competitive compensation, and a chance to make a meaningful impact in the lives of customers through its mission of making grocery shopping more convenient and accessible.
The company's structure is divided into various teams, including shopper operations, logistics, and customer support, which work together to ensure seamless delivery of groceries and household essentials to customers. Instacart's work environment is designed to be flexible, with many employees working remotely or in a hybrid setup, allowing for a better work-life balance.
Working at Instacart may appeal to individuals who are passionate about technology, customer service, and logistics, as the company offers opportunities for professional growth, competitive compensation, and a chance to make a meaningful impact in the lives of customers through its mission of making grocery shopping more convenient and accessible.
What makes Instacart an attractive place to work?
Instacart is a leading online grocery delivery and pickup service that has revolutionized the way people shop for essentials, positioning itself at the forefront of the rapidly growing e-commerce and food retail industries.
As an employer, Instacart offers a dynamic and fast-paced work environment that fosters innovation, collaboration, and adaptability, with opportunities for employees to contribute to the company's mission of making grocery shopping more convenient and accessible to everyone.
Joining Instacart provides a chance to be part of a rapidly growing company that is shaping the future of retail and e-commerce, with opportunities for professional growth, skill development, and making a meaningful impact on people's lives through the company's mission-driven work.
As an employer, Instacart offers a dynamic and fast-paced work environment that fosters innovation, collaboration, and adaptability, with opportunities for employees to contribute to the company's mission of making grocery shopping more convenient and accessible to everyone.
Joining Instacart provides a chance to be part of a rapidly growing company that is shaping the future of retail and e-commerce, with opportunities for professional growth, skill development, and making a meaningful impact on people's lives through the company's mission-driven work.
Do workers at Instacart get paid breaks?
No. Most people don’t get paid breaks.
96% of people say they don’t get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.
96% of people say they don’t get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and June 2026.
Does Instacart pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
94% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.
94% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.
Do part-time workers get paid time off at Instacart?
Most people who work part-time don’t get paid time off.
100% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between August 2025 and June 2026.
100% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between August 2025 and June 2026.
Do people get paid time off at Instacart?
Most people don’t get paid time off from work.
93% of people say they don’t get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and June 2026.
93% of people say they don’t get paid time off.
Based on data from 15 people who took the Breakroom Quiz between June 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and June 2026.
- 100% of people with changing schedules find out their shifts one week or less ahead of time.
- 0% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and June 2026.
Do workers at Instacart worry about hours?
Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.
44% of people report they worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.
How easy is it for Instacart workers to change shifts?
Most people find it easy to change shifts.
94% of people report that it’s easy to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.
94% of people report that it’s easy to change shifts if they need to.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.
How easy is it to get time off at Instacart?
Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.
85% of people report it’s easy to get time off.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.
Do Instacart managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and May 2026.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and May 2026.
Do jobs at Instacart spill into time workers aren’t paid for?
Sometimes. The job can spill into unpaid time.
61% of people report that their job takes up time that they don’t get paid for.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.
61% of people report that their job takes up time that they don’t get paid for.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.
How easy is it to take sick days at Instacart?
Most people find it easy to take sick days.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.
93% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and June 2026.
Is a Instacart job good for students?
Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2026.
88% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and June 2026.
Is working at Instacart good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and February 2026.
86% of people who care for a child or other relative report this is a good place to work.
Based on data from 7 people who took the Breakroom Quiz between November 2024 and February 2026.
Do people at Instacart feel treated with respect by their managers?
Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.
86% of people say they’re treated with respect by their managers.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Instacart get to take their breaks without interruption?
Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.
90% of people report that they get to take their breaks without interruption.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.
Is it stressful to work at Instacart?
Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.
63% of people say they often feel stressed out at work.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people at Instacart enjoy their jobs?
Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.
79% of people report they enjoy their job.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people at Instacart recommend working with their team?
Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people get enough training when they start at Instacart?
Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.
69% of people report they got enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people get support to advance at Instacart?
Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people think Instacart’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.
Do workers feel well informed about how Instacart is doing?
Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Shift Lead jobs?
What are the most popular jobs at Instacart?
What are the most popular categories at Instacart?
Instacart rating
7.1
Based on 31 frontline employees who took The Breakroom Quiz
28th of 64 rated delivery companies
Job description
We're transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Why this role is on the menu
Instacart's Retail Partnerships team sits at the heart of how we grow the grocery ecosystem, and the MMI team's ability to deliver meaningful, measurable growth for retailers of all sizes depends on having a dedicated partner lead who owns those relationships end-to-end. Without this role, retail partners lack a primary strategic contact who can translate their goals into real outcomes on the platform, mobilize internal resources across product, operations, marketing, and analytics, and drive execution with the urgency and precision the portfolio demands. Twelve months from now, this person will have deepened partner relationships at the CEO and Owner level, turned complex data into clear strategic narratives that move people to action, and made Instacart an indispensable part of how their retailers grow.
What you'll cook up in your first year
The secret ingredients we're looking for
Must-have pantry staples (Minimum Qualifications)
Optional garnishes (Preferred Qualifications)
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$135,000-$142,500 USD
WA
$130,000-$137,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$124,000-$131,000 USD
All other states
$113,000-$119,000 USD
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we're building the team to help push our shopping cart forward. If you're ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There's no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it's from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Why this role is on the menu
Instacart's Retail Partnerships team sits at the heart of how we grow the grocery ecosystem, and the MMI team's ability to deliver meaningful, measurable growth for retailers of all sizes depends on having a dedicated partner lead who owns those relationships end-to-end. Without this role, retail partners lack a primary strategic contact who can translate their goals into real outcomes on the platform, mobilize internal resources across product, operations, marketing, and analytics, and drive execution with the urgency and precision the portfolio demands. Twelve months from now, this person will have deepened partner relationships at the CEO and Owner level, turned complex data into clear strategic narratives that move people to action, and made Instacart an indispensable part of how their retailers grow.
What you'll cook up in your first year
- A portfolio of retail partners is managed with clear end-to-end ownership, high-quality support, and measurable long-term partnership success as the primary strategic contact at Instacart.
- Growth opportunities are identified, gaps are diagnosed, and cross-functional teams across product, engineering, marketing, operations, and strategic finance are coordinated to deliver solutions that move the needle for each partner.
- Platform data and partner performance metrics are translated into compelling strategic narratives and recommendations that land with retailer leadership up to the CEO and Owner level.
- Partnership plans are executed with ownership and urgency across multiple workstreams and a dynamic portfolio, delivering outcomes in a constantly evolving environment.
- Deep platform fluency across Instacart's capabilities, growth levers, and operational nuances enables credible partner engagement and confident execution across any situation that arises.
The secret ingredients we're looking for
Must-have pantry staples (Minimum Qualifications)
- 5+ years of experience in partnerships, account management, business development, or a related client-facing commercial role
- Demonstrated experience managing and growing complex, multi-stakeholder relationships at a senior level, including engagement with Director, VP, and C-suite contacts
- Strong analytical skills with the ability to work directly in data to identify trends, surface insights, and build a clear strategic story from quantitative findings
- Proven track record of driving measurable outcomes: revenue growth, product adoption, or operational improvements within an account portfolio
- Experience coordinating cross-functional teams or resources to deliver on partner or client commitments, without direct management authority
Optional garnishes (Preferred Qualifications)
- Experience in e-commerce, grocery, retail, or marketplace platforms, with familiarity in how digital storefronts, fulfillment, and online grocery operations work
- Demonstrated ability to build and present executive-level business reviews or strategic roadmaps to senior retail or CPG leadership
- Comfort working in ambiguous, fast-scaling environments where priorities shift and the ability to adapt quickly is essential
- Experience working cross-functionally with product and engineering teams to advocate for partner needs and inform roadmap decisions
#LI-Remote
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For US based candidates, the base pay ranges for a successful candidate are listed below.
CA, NY, CT, NJ
$135,000-$142,500 USD
WA
$130,000-$137,000 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$124,000-$131,000 USD
All other states
$113,000-$119,000 USD
What Instacart employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Instacart
Sourced by ZipRecruiter
Instacart, based in San Francisco, CA, US, operates within the retail industry, specifically grocery delivery and pick-up service. It is recognized as a pioneer in this field, delivering fresh groceries from local stores directly to customers' doors. The company, which launched its services in 2012, continues to pioneer change in the online grocery shopping sector through its commitment to cutting-edge technology, new business ideas, and dedicated service.
Industry
Technology, communication and media
Company size
10,000+ Employees
Headquarters location
San Francisco, CA, US
Year founded
2012