... Inspirato luxury residences. This role combines personalized concierge service with hands-on ... Providing accurate and knowledgeable information on the destination the member is visiting * Pre ...

6 Inspirato It Manager Jobs Hiring Near You
... Inspirato luxury residences. This role combines personalized concierge service with hands-on ... Providing accurate and knowledgeable information on the destination the member is visiting * Pre ...
Destination Planner, Concierge & Property Manager
Saint Michaels, MD · On-site
$54K - $74K/yr
... Inspirato luxury residences. This role combines personalized concierge service with hands-on ... Providing accurate and knowledgeable information on the destination the member is visiting * Pre ...
Destination Planner, Concierge & Property Manager
Saint Michaels, MD · On-site
$54K - $74K/yr
... Inspirato luxury residences. This role combines personalized concierge service with hands-on ... Providing accurate and knowledgeable information on the destination the member is visiting * Pre ...
$24 - $28/hr
Destination Manager | Kohala Coast, HI About Inspirato At Inspirato, we believe extraordinary ... Proficient with communication technology (MS Outlook, Word, Excel, PowerPoint, and chat ...
New
Revenue Manager
$80K - $90K/yr
Salary, Exempt Inspirato seeks a Revenue Manager who will be responsible for optimizing the revenue ... Manage revenue systems (PriceLabs, IRIS, PRE, Admin Portal) and champion technology enhancements to ...
Revenue Manager
$80K - $90K/yr
Salary, Exempt Inspirato seeks a Revenue Manager who will be responsible for optimizing the revenue ... Manage revenue systems (PriceLabs, IRIS, PRE, Admin Portal) and champion technology enhancements to ...
Employee Benefits Coordinator
Denver, CO · Hybrid
$60K - $65K/yr
... information. * Strong analytical and problem-solving skills, with the ability to manage multiple ... Why Inspirato We are building a high-performing sales organization centered on accountability ...
Employee Benefits Coordinator
Denver, CO · Hybrid
$60K - $65K/yr
... information. * Strong analytical and problem-solving skills, with the ability to manage multiple ... Why Inspirato We are building a high-performing sales organization centered on accountability ...
Employee Benefits Coordinator
Denver, CO · On-site
$60K - $65K/yr
... information. * Strong analytical and problem-solving skills, with the ability to manage multiple ... Why Inspirato We are building a high-performing sales organization centered on accountability ...
Employee Benefits Coordinator
Denver, CO · On-site
$60K - $65K/yr
... information. * Strong analytical and problem-solving skills, with the ability to manage multiple ... Why Inspirato We are building a high-performing sales organization centered on accountability ...
Inspirato Jobs Information
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$28 - $35/hr
Full-time
Medical, Dental, Vision, Life, PTO
Re-posted 14 days ago
Job description
Location: St. Michaels, Maryland
Department: Vacation Experience
Reports to: Destination Manager
- Administrative Tasks – compliance of daily tasks are imperative to the success in the role. This includes submitting expense reports on time, completing tasks for each arrival, and more.
- Time Management – you are expected to manage your time appropriately. Prioritizing tasks and working efficiently to complete job requirements in the maximum 40-hour work week based on business needs. You will also be expected to clock in and out to log your time accurately.
- Ensure consistent communication with the designated Manager for questions or concerns regarding property management, pre-arrival planning, member services, and member satisfaction and resolutions.
- Maintain an unwavering commitment to service excellence by upholding luxury standards in all aspects of guest service, communication, and property presentation.
- Execute each task with precision and pride—ensuring every detail, from staging to inspection to itinerary delivery, reflects Inspirato’s commitment to elevated hospitality.
- Provide extraordinary service delivery for members from planning to execution to create memorable experiences by staying abreast of new updates and procedural changes.
- Pre-Trip Planning:
- Create/review customized itinerary, including managing all vendor communication to reserve activities utilizing Inspirato systems
- Maintain consistent and constant communication with members to ensure all needs and wants of member are met
- Providing accurate and knowledgeable information on the destination the member is visiting
- Pre-arrival:
- Review member profiles with special notes, reach out to the planner or Member Success Director for clarification.
- Stock the home with groceries and stage it for arrival.
- Finalize personalized itinerary with Personal Vacation Advisor and guests.
- Arrival:
- Conduct pre-arrival inspection to identify and resolve issues prior to guest arrival, ensuring asset health and home readiness to Inspirato standards, paying particular attention to cleanliness, consumables levels, etc.
- Light maintenance items will be required both prior to arrival, during a member stay and when home is vacant
- Deliver and present groceries, meet and greet, itinerary review, housekeeping schedule confirmation, ROAF, and last-minute changes.
- During Stay:
- Be accessible for all special requests and on-call emergencies.
- Perform daily in-person check-ins with the member to ensure satisfaction and to inspect housekeeping service completion and quality.
- Prepare incidental folio for guests.
- Departure:
- Present guests with incidental folio for signature, confirm departure and transport times, assist with luggage and transportation, and issue a thank-you letter or personal note.
- Conduct a check-out inspection to identify any damages and begin preparing the residence for the next arrival.
- Submit a recap and share stories/photos.
- Maintenance and Property Coordination:
- Follow all property management checklists and SOPs with precision, ensuring no detail is overlooked in the preparation, maintenance, and inspection of each residence.
- Property Maintenance Inspections: Scheduled pre-arrival walk throughs to identify and resolve maintenance issues prior to guest arrival and maintain asset health and appearance.
- Coordination of preventive amp; corrective services: Scheduling preventive maintenance programs and responding to corrective maintenance needs
- Emergency Service: Prompt response to any identified or requested maintenance within 24 hours by a trained and uniformed service professional
- Storm Preparedness: Execute hurricane and storm preparedness checklist provided by Inspirato.
- Self-Service Resolutions: Independently perform light maintenance tasks such as:
- Changing air filters (HVAC, range hood)
- Tightening hinges or handles
- Replacing light bulbs
- Testing amp; replacing smoke detectors and CO alarms
- Resetting tripped breakers
- Touching up paint and patching small holes
- Unclogging drains and toilets
- Replacing toilet flappers amp; checking for leaks
- Cleaning calcium/lime build-up from fixtures
- Skimming pools and hot tubs
- Oversee property management projects to establish timelines and meet deadlines.
- Take full ownership of property condition and presentation, executing all maintenance, inspections, and staging responsibilities with rigor and consistency to ensure each residence reflects brand standards and aesthetic excellence.
- Demonstrate a strong sense of pride in delivering high-touch, detail-oriented service, where even the smallest elements—from the staging of a room to the tone of a welcome note—reflect the luxury standard.
- Follow established checklists and procedures with discipline and precision, ensuring operational excellence is never left to chance.
- Maintain a mindset of consistency, hospitality, and proactive service—anticipating member needs before they arise and delivering seamless experiences with grace and care.
- Bachelor’s Degree; preferably in hospitality management or business administration
- Hospitality and guest service experience, including solid knowledge of the local area.
- Honest, respectful, trustworthy, dependable, caring, and fun.
- Excellent employee and member interaction.
- Organization and high level of attention to detail with the ability to multitask.
- Excellent oral, and written communication and listening skills.
- Upbeat, positive disposition with a genuine “can do” attitude.
- Proficient with communication technology (MS Outlook, Word, Excel, PowerPoint, and chat applications)
- Flexible schedule, including long days, nights, holidays, and weekends.
- Must be able to lift up to 50 pounds and have a reliable vehicle with a valid Driver’s license.
About Inspirato
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
501 - 1,000 Employees
Headquarters location
Denver, CO, US
Year founded
2010