Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale. We're looking for a Customer Success Manager to help customers successfully adopt ...
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100 Impact.Com Customer Success Manager Jobs Hiring Near You
Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale. We're looking for a Customer Success Manager to help customers successfully adopt ...
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Customer Success Manager Bogotá - Colombia - Remote Tenable ® is the Exposure Management company ... Proficiency with tools such as Salesforce.com and Google Suite, with the ability to quickly adapt ...
Customer Success Manager Bogotá - Colombia - Remote Tenable ® is the Exposure Management company ... Proficiency with tools such as Salesforce.com and Google Suite, with the ability to quickly adapt ...
Customer Success Manager
Los Angeles, CA · On-site
Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...
Customer Success Manager
Los Angeles, CA · On-site
Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...
Customer Success Manager Customer Success at Privy is about helping ecommerce brands unlock growth ... impact on our customers' success every day. As a member of our Customer Success team, you'll own a ...
Customer Success Manager Customer Success at Privy is about helping ecommerce brands unlock growth ... impact on our customers' success every day. As a member of our Customer Success team, you'll own a ...
Customer Success Manager
Toronto, ON · On-site
Manager, Customer Success Cority is the global enterprise EHS software provider creating industry ... To learn more, visit www.cority.com. POSITION SUMMARY At Cority, we are passionate about customer ...
Customer Success Manager
Toronto, ON · On-site
Manager, Customer Success Cority is the global enterprise EHS software provider creating industry ... To learn more, visit www.cority.com. POSITION SUMMARY At Cority, we are passionate about customer ...
This is a high-impact, high-visibility role that's critical to help our customers adopt our ... All legitimate VibeIQ job openings are listed at vibeiq.applytojob.com/apply/. We do not use ...
This is a high-impact, high-visibility role that's critical to help our customers adopt our ... All legitimate VibeIQ job openings are listed at vibeiq.applytojob.com/apply/. We do not use ...
Customer Success Manager
San Jose, CA · On-site
$43.49 - $54.37/hr
Here's How You'll Make an Impact on the Team * Build and maintain customer success plans and ... Program management experience navigating large organizations and driving change across groups
Customer Success Manager
San Jose, CA · On-site
$43.49 - $54.37/hr
Here's How You'll Make an Impact on the Team * Build and maintain customer success plans and ... Program management experience navigating large organizations and driving change across groups
Customer Success Manager
Auburndale, MA · On-site
$64K - $71K/yr
Customer Success Manager Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some ...
Customer Success Manager
Auburndale, MA · On-site
$64K - $71K/yr
Customer Success Manager Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... We are growing rapidly and looking for talented, high-impact players to join our team! Role ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... We are growing rapidly and looking for talented, high-impact players to join our team! Role ...
Customer Success Manager
South Jordan, UT · On-site
... high-impact professions. We serve industries from healthcare and skilled construction to ... Customer Success Manager The Role: We are a fast-growing startup looking for a highly motivated ...
Customer Success Manager
South Jordan, UT · On-site
... high-impact professions. We serve industries from healthcare and skilled construction to ... Customer Success Manager The Role: We are a fast-growing startup looking for a highly motivated ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... We are growing rapidly and looking for talented, high-impact players to join our team! Role ...
Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... We are growing rapidly and looking for talented, high-impact players to join our team! Role ...
Customer Success Manager
Carolina, RI · On-site +1
$72K - $82K/yr
... impact on real districts is visible every day. We're financially strong and proudly part of ... com. Accommodation requests may be made at any time; this address is dedicated solely to ...
Customer Success Manager
Carolina, RI · On-site +1
$72K - $82K/yr
... impact on real districts is visible every day. We're financially strong and proudly part of ... com. Accommodation requests may be made at any time; this address is dedicated solely to ...
Customer Success Manager
$30 - $37/hr
As a Customer Success Manager, you will play a crucial role in ensuring our clients receive the ... Your contributions will directly impact customer satisfaction and retention, helping Dragon Pharma ...
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Customer Success Manager
$30 - $37/hr
As a Customer Success Manager, you will play a crucial role in ensuring our clients receive the ... Your contributions will directly impact customer satisfaction and retention, helping Dragon Pharma ...
Customer Success Manager We are seeking a passionate and experienced Customer Success Manager to ... The Impact You Will Make * Customer Relationship Management: Build and maintain strong, long ...
Customer Success Manager We are seeking a passionate and experienced Customer Success Manager to ... The Impact You Will Make * Customer Relationship Management: Build and maintain strong, long ...
Customer Success Manager
Freeport, ME · Remote
... a real impact on their success. If you're passionate about empowering customers, driven to add ... Customer Success Managers are expected to attend customer onsite visits, company meetings, and team ...
Customer Success Manager
Freeport, ME · Remote
... a real impact on their success. If you're passionate about empowering customers, driven to add ... Customer Success Managers are expected to attend customer onsite visits, company meetings, and team ...
Customer Success Manager
Boston, MA · On-site
Customer Success Manager We're Summize, an ambitious legal tech scale-up based in the US and UK ... maximise the impact of Summize and ensure deeper product adoption. * Increasing ARR Value ...
Customer Success Manager
Boston, MA · On-site
Customer Success Manager We're Summize, an ambitious legal tech scale-up based in the US and UK ... maximise the impact of Summize and ensure deeper product adoption. * Increasing ARR Value ...
Customer Success Manager
Apex, NC · On-site
Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...
Customer Success Manager
Apex, NC · On-site
Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...
Customer Success Manager
Chicago, IL · On-site
Customer Success Manager (CSM) As a Customer Success Manager (CSM) at Renterra, you will own the ... high-impact, end-to-end role in helping customers successfully adopt a modern rental software ...
Customer Success Manager
Chicago, IL · On-site
Customer Success Manager (CSM) As a Customer Success Manager (CSM) at Renterra, you will own the ... high-impact, end-to-end role in helping customers successfully adopt a modern rental software ...
We take pride in the way we positively impact the daily lives of our customers and continue to push ... Role Overview: As a Customer Success Manager, you will play a pivotal role in ensuring our ...
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We take pride in the way we positively impact the daily lives of our customers and continue to push ... Role Overview: As a Customer Success Manager, you will play a pivotal role in ensuring our ...
Customer Success Manager Customer Success Manager (CSM) Location: Austin, TX (Remote) Full-time | ... Comfortable adopting AI tools to boost efficiency and scale your impact across a book of business
Customer Success Manager Customer Success Manager (CSM) Location: Austin, TX (Remote) Full-time | ... Comfortable adopting AI tools to boost efficiency and scale your impact across a book of business
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Epiq Systems rating
7.2
Based on 37 frontline employees who took The Breakroom Quiz
136th of 223 rated it services
Job description
Customer Success Manager – AI-Powered Legal Technology
At Epiq, your work contributes to complex, global legal outcomes. You'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise-wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale.
We're looking for a Customer Success Manager to help customers successfully adopt and grow with Epiq's AI-enabled legal technology platforms, including Epiq AI, Epiq Discover, and Epiq Assist. This role is ideal for someone who enjoys working directly with customers, explaining new technology, and helping users turn powerful software into real-world results.
You'll be the primary point of contact for your customers — guiding onboarding, training users, introducing new features, and helping clients get long-term value from Epiq's platforms. As the Customer Success Manager, you will be driving adoption, providing workflow guidance, identify growth opportunities, and assisting with the renewal process.
What You'll Be Doing
- Own relationships with a portfolio of customers using Epiq's SaaS products
- Help customers onboard, adopt, and expand their use of AI-driven legal technology
- Train and support end users on new features and workflows
- Communicate product updates, release notes, and best practices
- Partner closely with Sales, Product, and Operations teams
- Provide customer feedback that helps shape future product improvements
This Role Is a Great Fit If You:
- Have experience supporting customers in a SaaS, legal tech, or eDiscovery environment
- Enjoy teaching users and simplifying complex technology
- Are comfortable working with different types of stakeholders - from daily users to executive decision-makers
- Thrive in environments where processes are evolving and growing
- Have strong communication skills and a customer-first mindset
Why Join Epiq
- Work on cutting-edge, AI-enabled legal technology
- High visibility with customers and internal teams
- Opportunity to help shape how customer success scales
- Meaningful impact on how clients use and benefit from the platform.
The Compensation range for this role is 95,000 to 125,500 USD annually and may be eligible for an annual bonus.
Your specific salary will be determined based on several factors:
- Location-based market rate for the role
- Your abilities in relation to the job specification
- Performance during screening and interview
- Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
What Epiq Systems employees say
Pay
Benefits
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About Epiq Systems
Sourced by ZipRecruiter
Industry
Law firms
Company size
5,001 - 10,000 Employees
Headquarters location
New York, NY, US