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101 Impact.Com Customer Success Manager Jobs Hiring Near You

Melio

Customer Success Manager

Raleigh, NC · Remote

Experience in a scaled customer success environment, maximizing impact for a large range of clients ... Excellent time-management skills, as well as the ability to remain flexible as the company and role ...

Blackbaud

Customer Success Manager, Corporate Impact

SC · Remote

$53K - $70K/yr

As a Customer Success Manager (CSM), you will play a pivotal role in this mission by serving as a ... Your work will directly impact customer satisfaction, loyalty, and the expansion of Blackbaud ...

Privy

Customer Success Manager

Chicago, IL · On-site +1

... impact on our customers' success every day. As a member of our Customer Success team, you'll own a ... We believe the best Customer Success Managers are curious, proactive, and genuinely invested in ...

Addison Group

Customer Success Manager

Centennial, CO · On-site

$83K - $117K/yr

Customer Success Manager Location: Centennial, CO Industry: Manufacturing Pay: $83,000 - $117,000 annually Benefits : Eligible for Medical, Dental, Vision, 401K About Our Client: Addison Group is ...

Vooma

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager Enterprise software is undergoing a fundamental transformation. The world ... impact and learn firsthand how an innovative, AI-native company operates. As Customer Success ...

SWIVEL

Customer Success Manager

Grand Rapids, MI

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

Just Right Reader

Customer Success Manager

OR · Remote

$70K - $90K/yr

Impact & RenewalAnalyze customer outcomes to connect product usage with literacy growth and program ... Proven success managing multiple accounts and building lasting customer relationships.Strong ...

Beyond SOF

Manager, Customer Success

Washington, DC · On-site

Customer Success Manager The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the successful ...

Modo Energy

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager The energy transition is the biggest infrastructure buildout in human ... com. What You Can Expect From Us At Modo Energy, we believe that exceptional work deserves ...

SWIVEL

Customer Success Manager

San Antonio, TX

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

SWBC

Customer Success Manager

San Antonio, TX · On-site

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... SWBC.com. If interested, please click the appropriate apply button.

Swivel

Customer Success Manager

San Antonio, TX · On-site

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

Whatnot

Customer Success Manager

San Francisco, CA · On-site

We move fast, stay close to our users, and focus on the work that drives the most impact. We're one ... We are seeking a scrappy customer success manager who is a self-starter, thrives in ambiguity, and ...

SWIVEL

Customer Success Manager

San Antonio, TX · On-site

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

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Infographic showing various Customer Success Manager job openings at Impact.Com in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 64% Physical, and 36% Remote job distribution.

Customer Success Manager

DMR TECHNOLOGIES INC

Lafayette, LA • On-site

$35K - $55K/yr

Full-time

Posted 28 days ago

Job description

Customer Success Manager - Spray Drones
Position Summary
DMR Technologies is seeking a relationship-driven Customer Success Manager - Spray Drones to become the primary point of contact for our growing network of agricultural equipment dealers, commercial operators, and drone customers.
Once a customer purchases a DMR spray drone-or a dealership joins our dealer network-your mission begins.
You will help customers confidently launch, operate, demonstrate, support, and grow their drone programs. Whether you're onboarding a 20-location agricultural dealership, training a first-time drone owner, assisting a commercial applicator, or helping troubleshoot a field issue, you'll play a critical role in ensuring our customers succeed long after the sale.
This position combines customer success, account management, technical support, product demonstrations, and relationship building into one highly visible role.
What You'll Do
Customer Success
  • Serve as the primary relationship manager for assigned dealer and customer accounts.
  • Build long-term partnerships through proactive communication and regular follow-up.
  • Ensure customers remain engaged and successful after purchasing DMR equipment.
  • Identify opportunities for additional equipment, accessories, training, and services.
Dealer Development
  • Onboard new agricultural equipment dealers.
  • Conduct dealership launch meetings.
  • Help dealers develop their drone sales strategy.
  • Train dealership personnel on DMR products.
  • Support dealers during their first demonstrations and customer deliveries.
Customer Training
  • Conduct product demonstrations.
  • Deliver train-the-trainer sessions.
  • Help first-time drone operators become confident users.
  • Assist with startup, maintenance, firmware updates, and best practices.
  • Support both in-person and virtual training.
Customer Support
Be the first call when customers need help.
Examples include:
  • "My drone won't arm."
  • "A nozzle broke."
  • "I'm getting an error message."
  • "How do I update firmware?"
  • "Can someone help me quote a spray job?"
  • "How do I calibrate my aircraft?"
You won't be expected to know every answer-but you will own the customer relationship and coordinate with Engineering, Operations, Production, or Technical Support until issues are resolved.
Travel & Field Support
  • Travel throughout the United States to support dealers and customers.
  • Conduct site visits and product demonstrations.
  • Attend trade shows and customer events.
  • Assist Sales with key account launches and strategic opportunities.
Expected travel: 25-50%

Preferred Background
This role may be an excellent fit for someone with experience in:
  • Agricultural equipment
  • Precision agriculture
  • Customer Success
  • Account Management
  • Territory Support
  • Heavy equipment
  • Farm equipment
  • Construction equipment
  • Industrial distribution
  • Drone operations
  • Aviation
  • Technical sales
Qualifications
Preferred
  • FAA Part 107 Remote Pilot Certificate (or willingness to obtain)
  • Excellent communication and presentation skills
  • Strong relationship-building ability
  • Mechanical aptitude and willingness to learn drone technology
  • Comfortable speaking to groups and conducting demonstrations
  • Organized and self-directed
  • CRM experience
  • Valid driver's license
  • Willingness to travel
What Success Looks Like
Within your first year, you will:
  • Successfully onboard new dealers and customers.
  • Build trusted relationships across DMR's customer base.
  • Improve dealer confidence and product knowledge.
  • Increase repeat equipment purchases.
  • Help customers resolve issues quickly and professionally.
  • Become the trusted face of DMR after the sale.
Why This Position Exists
DMR's Sales Team is responsible for earning new business.
The Customer Success Manager ensures every customer is positioned for long-term success.
Rather than simply delivering a drone and moving on, you'll help dealers, commercial operators, and farmers confidently adopt drone technology, grow their businesses, and become long-term advocates for DMR.
Employment Type: FULL_TIME

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