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120 Home Depot Service Desk Associate Jobs Hiring Near You

Boscov's

Customer Service Desk Associate - FT

Wilmington, DE · On-site

$14 - $19.50/hr

Customer Service Desk Associate Experienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nation's leading retailers!

The Home Depot Canada

CA$20.10 - CA$21.85/hr

If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. The pay range for this position is between $20.10 - $21.85 In our ...

The Home Depot Canada

CA$20.10 - CA$21.85/hr

If you're also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. The pay range for this position is between $20.10 - $21.85 In our ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Service Desk Associate The Service Desk Associate will provide Level 1 support to clients. This position will provide customer-friendly assistance to clients experiencing difficulty using IT products ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Service Desk Associate The Service Desk Associate will provide Level 1 support to clients. This position will provide customer-friendly assistance to clients experiencing difficulty using IT products ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Service Desk Associate The Service Desk Associate will provide Level 1 support to clients. This position will provide customer-friendly assistance to clients experiencing difficulty using IT products ...

nfrastructure

Service Desk Analyst

Buffalo, NY · On-site

$19.75 - $27/hr

Service Desk Associate The Service Desk Associate will provide Level 1 support to clients. This position will provide customer-friendly assistance to clients experiencing difficulty using IT products ...

Msmc

Service Desk Associate II

Miami Beach, FL · On-site

The Service Desk Associate II provides advanced technical support to end users by troubleshooting hardware, software, and system issues, resolving incidents efficiently, and escalating complex ...

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Home Depot Jobs Information

What is it like to work at Home Depot?

Home Depot is a company that values customer satisfaction and employee empowerment, fostering a culture of teamwork and continuous improvement. The company operates a large network of stores, with a flat organizational structure that encourages collaboration and open communication among employees, from sales associates to store managers. Working at Home Depot may appeal to individuals who value hands-on work, customer service, and career advancement opportunities in a retail environment with a strong focus on community involvement.

What makes Home Depot an attractive place to work?

Home Depot is a leading home improvement retailer with a strong reputation for customer satisfaction and a commitment to innovation in the industry. The company offers a dynamic work environment that values collaboration, diversity, and employee development, with opportunities for growth and advancement in a stable and growing organization. As a result, Home Depot is an attractive place to work for individuals seeking a challenging and rewarding career in a company that is dedicated to making a positive impact on the lives of its customers and employees.

Do workers at Home Depot get paid breaks?

Yes. Most people get paid breaks.
76% of people say they get paid breaks.
Based on data from 212 people who took the Breakroom Quiz between June 2026 and September 2026.

Does Home Depot pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 196 people who took the Breakroom Quiz between June 2026 and September 2026.

At Home Depot, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
68% of people say they have to use vacation days when they’re out sick.
Based on data from 188 people who took the Breakroom Quiz between June 2026 and September 2026.

Are part-time workers able to get health insurance from Home Depot?

Only some people who work part-time can get health insurance.
34% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 377 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Home Depot?

Most people who work part-time get paid time off.
84% of people who work part-time say they get paid time off
Based on data from 135 people who took the Breakroom Quiz between March 2026 and September 2026.

Is the health insurance from Home Depot affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 135 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people get paid time off at Home Depot?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 217 people who took the Breakroom Quiz between June 2026 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 6% of people with changing schedules find out their shifts one week or less ahead of time.
  • 15% of people with changing schedules find out their shifts two weeks ahead of time.
  • 74% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 326 people who took the Breakroom Quiz between March 2026 and September 2026.

Do workers at Home Depot worry about hours?

Most people don’t worry about getting enough hours.
70% of people report they don’t worry about getting enough hours.
Based on data from 332 people who took the Breakroom Quiz between March 2026 and September 2026.

Do Home Depot workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 320 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it for Home Depot workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 240 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to get time off at Home Depot?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 188 people who took the Breakroom Quiz between June 2026 and September 2026.

Do Home Depot managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 311 people who took the Breakroom Quiz between March 2026 and September 2026.

Do jobs at Home Depot spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 311 people who took the Breakroom Quiz between March 2026 and September 2026.

How easy is it to take sick days at Home Depot?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 212 people who took the Breakroom Quiz between June 2026 and September 2026.

Is a Home Depot job good for students?

Most students say this is a good place to work if you’re studying.
83% of students report this is a good place to work if you’re studying.
Based on data from 96 people who took the Breakroom Quiz between March 2026 and September 2026.

Is working at Home Depot good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
74% of people who care for a child or other relative report this is a good place to work.
Based on data from 185 people who took the Breakroom Quiz between March 2026 and September 2026.

Do people at Home Depot feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 195 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people at Home Depot get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 210 people who took the Breakroom Quiz between June 2026 and September 2026.

Is it stressful to work at Home Depot?

Some people feel stressed here.
66% of people say they often feel stressed at work.
Based on data from 220 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people at Home Depot enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 182 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people at Home Depot recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 228 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people get enough training when they start at Home Depot?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 218 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people get support to advance at Home Depot?

Only some people are given support to advance their career here.
In the last year, 46% of people report not being given support to advance their career here.
Based on data from 209 people who took the Breakroom Quiz between June 2026 and September 2026.

Do people think Home Depot’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 204 people who took the Breakroom Quiz between June 2026 and September 2026.

Do workers feel well informed about how Home Depot is doing?

Only some people feel well informed about how the company is doing.
40% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 207 people who took the Breakroom Quiz between June 2026 and September 2026.

What other companies are hiring for Service Desk Associate jobs?

What are the most popular jobs at Home Depot?

What are the most popular categories at Home Depot?

Infographic showing various Service Desk Associate job openings at Home Depot in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Physical job distribution.

Customer Service Desk Associate - FT

Boscov's

Wilmington, DE • On-site

$14 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Boscov's Department Store rating

6.3

Company rating: 6.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

6th of 21 rated department stores

Job description


Customer Service Desk Associate
Experienced Customer Service Desk Associates- Use your Retail Sales background to launch an exciting career in retail with one of the nation's leading retailers! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for Retail Customer Service Desk Associates to join our growing retail team.
As part of a fast-paced, dynamic sales team, you will develop relationships with our customers and ensure that each customer's needs are met in a quick and efficient manner. Whether you have previous sales experience OR customer service experience, this is a great opportunity to pursue a rewarding career with a company known for quality and big savings. Apply today!
Job Responsibilities
As a Retail Customer Service Desk Associate, you will build customer confidence, provide accurate information, and promote products through point of successful sale. You will be responsible for establishing professional, yet personalized rapport with each customer in order to close sales and provide the best customer experience.
Additional responsibilities include:
  • Provide customer service by completing customer requests and/or resolving issues in a timely manner.
  • Accurately and efficiently complete all transactions and paperwork, adhering to all company policies & procedures.
  • Make storewide announcements over public address system.
  • Handle layaway storage, maintain records, receive payments and release merchandise.

Job Requirements
Successful candidates for the Retail Customer Service Desk Associate role should have the ability and desire to actively engage customers and provide excellent customer service.
Additional requirements of the Retail Customer Service Desk Associate include:
  • Prior retail and/or customer service experience.
  • Ability and desire to work well with the public, management and coworkers.
  • Communication; verbal, written and by telephone with customers, coworkers and management
  • Possess basic math skills.
  • Ability to learn selling skills and to operate a POS register and telxon.
  • Available to work varied days and hours as work schedule requires, including evenings and weekends

Benefits
At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our retail operations team, you will be eligible to receive:
  • Comprehensive benefits package, including medical/dental/vision
  • Short term disability/ Long term disability- voluntary
  • Life Insurance (company paid)
  • 401(k) w/ company match
  • Weekly Pay
  • Paid vacation
  • Liberal employee discount

Work where people love to shop!
Equal Opportunity Employer

What Boscov's Department Store employees say

Pay

Benefits

Hours and flexibility

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