Holiday Inn
Holiday Inn

60 Holiday Inn Assistant General Manager Jobs Hiring Near You

Duties of this job may be changed at management's discretion. Duties include: * Check in guests in ... Displays good initiative WELCOME TO YOUR HOLIDAY INN MOMENT More than an iconic place to stay ...

Front Desk Agent

Carmel, IN · On-site

$15 - $16/hr

As the face of the hotel, you will provide exceptional customer service by managing guest check-ins ... a Holiday Inn is perfectly positioned to capture both leisure and business demands. Close to ...

Front Desk Agent

Indianapolis, IN · On-site

$15 - $16/hr

As the face of the hotel, you will provide exceptional customer service by managing guest check-ins ... a Holiday Inn is perfectly positioned to capture both leisure and business demands. Close to ...

Night Auditor

Austin, TX · On-site

$19/hr

... Holiday Inn - Austin Midtown, TX is a franchised hotel, managed by First Call Hospitality. As an ... Accurately record and process guest charges, credits, and payments * Assist and respond to all ...

Room Attendant

Austin, TX · On-site

$16/hr

Holiday Inn - Austin Midtown, TX is a franchised hotel, managed by First Call Hospitality. As an established hotel management company, First Call Hospitality has developed, owned or managed over 50 ...

Participates in marketing and promotion of catering programs to assist in developing revenue ... High school diploma or general education degree (GED); or one to three months related experience ...

Participates in marketing and promotion of catering programs to assist in developing revenue ... High school diploma or general education degree (GED); or one to three months related experience ...

Participates in marketing and promotion of catering programs to assist in developing revenue ... High school diploma or general education degree (GED); or one to three months related experience ...

General Manager Summary: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk ...

... of Assistant General Manager. 5. Complete tasks and assignments on the daily Maintenance Checklist. 6. Complete Maintenance Request Forms within 24 hours. 7. Complete Preventive Maintenance program ...

Inspects hotel guestrooms daily, may assist in cleaning guestrooms, or doing laundry as needed ... Submits to management recommendations for painting, repairs, furnishings, relocation of equipment ...

Hotel Assistant Housekeeper

Rock Island, IL · On-site

$13 - $16.50/hr

What we offer: * Competitive starting wages * Health, Dental, Vision and other benefits available after 60 days * DailyPay * 401k * Paid Training * Paid PTO * Referral program * Discounts at all ...

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Holiday Inn Jobs Information

What is it like to work at Holiday Inn?

Holiday Inn is a hospitality company that values providing exceptional guest experiences and fostering a culture of warmth, inclusivity, and teamwork. As a global hotel chain, Holiday Inn offers a diverse and dynamic work environment with opportunities to collaborate with colleagues from various backgrounds and departments, from front desk and housekeeping to food and beverage services. Working at Holiday Inn may appeal to individuals who are passionate about delivering outstanding customer service, enjoy working in a fast-paced environment, and are eager to develop their skills in the hospitality industry.

Do workers at Holiday Inn get paid breaks?

Sometimes. Only some people get paid breaks.
34% of people say they don’t get paid breaks.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Holiday Inn pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
83% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

At Holiday Inn, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
69% of people say they have to use vacation days when they’re out sick.
Based on data from 32 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Holiday Inn?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Holiday Inn?

Most people who work part-time don’t get paid time off.
68% of people who work part-time say they don’t get paid time off
Based on data from 19 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from Holiday Inn affordable enough for their workers?

Most people say the health insurance costs are okay.
77% of people say the health insurance costs are okay
Based on data from 30 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Holiday Inn?

Some people get paid time off from work.
50% of people say they don’t get paid time off.
Based on data from 72 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 88% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 2% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 50 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Holiday Inn worry about hours?

Some people worry about getting enough hours.
46% of people report they worry about getting enough hours.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and June 2026.

Do Holiday Inn workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and June 2026.

How easy is it for Holiday Inn workers to change shifts?

Some people find it hard to change shifts.
48% of people report that it’s hard to change shifts if they need to.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Holiday Inn?

Some people find it hard to get time off.
60% of people report it’s hard to get time off.
Based on data from 60 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Holiday Inn managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and June 2026.

Do jobs at Holiday Inn spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
36% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and June 2026.

How easy is it to take sick days at Holiday Inn?

Some people find it hard to take sick days.
48% of people report that it’s hard to take time off if they are sick.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Holiday Inn job good for students?

Most students say this is a good place to work if you’re studying.
86% of students report this is a good place to work if you’re studying.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and July 2026.

Is working at Holiday Inn good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
52% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Holiday Inn feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Holiday Inn get to take their breaks without interruption?

Only some people get breaks without interruption.
57% of people report that their breaks get interrupted.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Holiday Inn?

Most people feel stressed out here.
82% of people say they often feel stressed out at work.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Holiday Inn enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 62 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Holiday Inn recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 77 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Holiday Inn?

Some people didn’t get enough training when they started.
49% of people report they didn’t get enough training when they started working here.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Holiday Inn?

Only some people are given support to advance their career here.
In the last year, 66% of people report not being given support to advance their career here.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Holiday Inn’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Holiday Inn is doing?

Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular categories at Holiday Inn?
Infographic showing various Assistant General Manager job openings at Holiday Inn in the United States as of July 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% Physical job distribution.
Front Desk

$14 - $16/hr

Full-time

Posted 25 days ago


Holiday Inn rating

5.3

Company rating: 5.3 out of 10

Based on 169 frontline employees who took The Breakroom Quiz

82nd of 106 rated hotels


Job description

FRONT DESK CLERK

Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion.

Duties include:

  • Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys
  • Also follows brand standards for checking in elite members
  • Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill
  • Handles incoming guest phone reservations
  • Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions
  • Handles all guest complaints or problems to exceed the guest expectations
  • Handles all guest service requests, makes changes as necessary
  • Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages
  • Keeps records of room availability and guest’s accounts. Operates front desk software
  • Maintains a balanced cash/billing drawer
  • Maintains and takes responsibility for all cash and credit card transactions during working hours
  • Completes any necessary accounts receivable and direct billing tasks
  • Follows brand standards when processing guests’ stays based on brand point system
  • Welcome guests and respond to requests in a prompt and professional manner
  • Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment
  • Uses suggested selling techniques to sell rooms and to promote other services of the hotel
  • Coordinates room status updates with housekeeping department
  • Knows how to use office equipment
  • Knows all safety and emergency procedures
  • Maintains awareness of all rates
  • Communicates with the previous and following shifts
  • Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera
  • Ensures compliance with energy conservation and job safety requirements
  • Proactively maintain assigned areas and equipment
  • Ensure efficient completion of daily assignments in a timely manner
  • Report all safety concerns to management
  • Attend and participate in all mandatory trainings and meetings
  • Flexible with schedule and assignments
  • Maintain effective performance under pressure
  • May perform similar duties as requested by supervisor

Requirements:

  • Good customer service skills
  • Ability to work independently and with others
  • Good communication skills
  • Ability to give and follow verbal and written instructions
  • Attention to detail
  • Ability to multi task
  • Displays good initiative

WELCOME TO YOUR HOLIDAY INN MOMENT
More than an iconic place to stay, Holiday Inn hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with your workmates, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.


What Holiday Inn employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Holiday Inn

Sourced by ZipRecruiter

Holiday Inn is a renowned hotel brand that operates worldwide and is part of the InterContinental Hotels Group (IHG). It was founded in 1952 and has since become one of the most recognizable names in the hospitality industry. Holiday Inn hotels are known for their comfortable accommodations and excellent customer service. They cater to both leisure and business travelers, offering a range of amenities and services to meet their needs. Holiday Inn hotels typically feature well-appointed rooms, on-site restaurants, meeting and event spaces, fitness centers, and sometimes swimming pools. The brand has different variations to cater to various segments of the market. For example, Holiday Inn Express is a more budget-friendly option, offering limited services but still providing a comfortable stay. On the other hand, Holiday Inn Resort properties are situated in popular vacation destinations and offer additional amenities such as pools, beach access, and family-friendly activities. Holiday Inn has a loyalty program called IHG Rewards Club, which allows guests to earn points for their stays and redeem them for various rewards, including free nights at Holiday Inn and other IHG properties. The brand's commitment to quality and consistency has earned it a strong reputation over the years. Holiday Inn hotels are located in numerous countries, making it a popular choice for travelers seeking reliable accommodations around the world. In recent years, Holiday Inn has also embraced sustainability initiatives, implementing energy-saving practices and environmentally friendly measures to reduce its carbon footprint.

Industry

Traveler accommodation and public relations agencies

Company size

1,001 - 5,000 Employees

Headquarters location

Atlanta, GA, US

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