Holiday Inn Express
Holiday Inn Express

100 Holiday Inn Express Reservation Agent Jobs Hiring Near You

Front Desk Agent

Warrenton, VA · On-site

$13 - $15/hr

DESCRIPTION Holiday Inn Express & Suites is hiring a dependable and guest-focused Front Desk Agent ... reservation software, Strong communication and problem-solving skills & Able to stand for long ...

Front Desk Agent

Warrenton, VA · On-site

$13 - $15/hr

DESCRIPTION Holiday Inn Express & Suites is hiring a dependable and guest-focused Front Desk Agent ... reservation software, Strong communication and problem-solving skills & Able to stand for long ...

Front Desk Agent

Fort Wayne, IN · On-site

$13 - $16.50/hr

Front Desk Agent We are looking for a Night Auditor to join our team! Our ideal candidates have a ... Night shift Holiday Inn Express and Suites - Holiday Inn- Fort Wayne 10040 Diebold Rd, Fort Wayne ...

Be Seen First

About Us Holiday Inn Express & Suites Denver NE - Brighton delivers a clean, safe, and welcoming ... Position Overview As a Front Desk Agent (Guest Services Representative) , you are the first point ...

Be Seen First

About Us Holiday Inn Express & Suites Denver NE - Brighton delivers a clean, safe, and welcoming ... Position Overview As a Front Desk Agent (Guest Services Representative) , you are the first point ...

Showing results 61-80

Holiday Inn Express Jobs Information

Do workers at Holiday Inn Express get paid breaks?

Sometimes. Only some people get paid breaks.
47% of people say they don’t get paid breaks.
Based on data from 127 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Holiday Inn Express pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
91% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.

At Holiday Inn Express, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
48% of people say they have to use vacation days when they’re out sick.
Based on data from 117 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Holiday Inn Express?

Most people who work part-time can't get health insurance.
82% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 17 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at Holiday Inn Express?

Only some people who work part-time get paid time off.
53% of people who work part-time say they don’t get paid time off
Based on data from 43 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Holiday Inn Express affordable enough for their workers?

Only some people say the health insurance costs are okay.
61% of people say the health insurance costs are okay
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Holiday Inn Express?

Some people get paid time off from work.
58% of people say they don’t get paid time off.
Based on data from 76 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 69% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 2% of people with changing schedules find out their shifts three weeks ahead of time.
  • 4% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 126 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Holiday Inn Express worry about hours?

Some people worry about getting enough hours.
50% of people report they worry about getting enough hours.
Based on data from 138 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Holiday Inn Express workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 110 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Holiday Inn Express workers to change shifts?

Some people find it hard to change shifts.
52% of people report that it’s hard to change shifts if they need to.
Based on data from 95 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Holiday Inn Express?

Some people find it hard to get time off.
57% of people report it’s hard to get time off.
Based on data from 187 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Holiday Inn Express managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
43% of people say their manager changes their shift schedule at the last minute.
Based on data from 134 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Holiday Inn Express spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
29% of people report that their job takes up time that they don’t get paid for.
Based on data from 128 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Holiday Inn Express?

Some people find it hard to take sick days.
48% of people report that it’s hard to take time off if they are sick.
Based on data from 208 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Holiday Inn Express job good for students?

Most students say this is a good place to work if you’re studying.
74% of students report this is a good place to work if you’re studying.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and June 2026.

Is working at Holiday Inn Express good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
37% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Holiday Inn Express feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Holiday Inn Express get to take their breaks without interruption?

Only some people get breaks without interruption.
48% of people report that their breaks get interrupted.
Based on data from 143 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Holiday Inn Express?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 75 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Holiday Inn Express enjoy their jobs?

Most people enjoy their job.
77% of people report they enjoy their job.
Based on data from 62 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Holiday Inn Express recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 79 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Holiday Inn Express?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Holiday Inn Express?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Holiday Inn Express’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 74 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Holiday Inn Express is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 69 people who took the Breakroom Quiz between February 2026 and August 2026.
Infographic showing various Reservation Agent job openings at Holiday Inn Express in the United States as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Nights. Highlights an 100% Physical job distribution.

Front Desk Agent | Hotel Indigo Austin | Holiday Inn Express Downtown Austin

Crescent Hotels & Resorts LLC

Austin, TX • On-site

$14 - $17.75/hr

Full-time

Retirement

Re-posted 13 days ago


Job description

The Hotel Indigo Austin Downtown – University and Holiday Inn Express & Suites Austin Downtown – University are seeking a highly organized, guest focused, and detail oriented Front Desk Agent. The Front Desk Agent serves as the first point of contact for guests and visitors, providing exceptional customer service while managing check-ins, check-outs, reservations, and guest inquiries. This role requires strong communication skills, attention to detail, and the ability to maintain a welcoming and professional environment.

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

Located in the heart of downtown Austin and just a few minutes away from University of Texas, the Hotel Indigo/Holiday Inn Express and Suites Complex is looking for our next great team member to join us on our Front Office team. We are committed to providing you with:

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members.  Discounts at IHG brand properties worldwide

Key Responsibilities:

  • Greet guests and visitors in a friendly, professional manner.
  • Check guests in and out efficiently while following company procedures.
  • Manage room reservations, cancellations, and modifications.
  • Answer phone calls, emails, and guest inquiries promptly.
  • Process payments and maintain accurate billing records.
  • Provide information about hotel services, amenities, local attractions, and transportation options.
  • Resolve guest concerns and complaints professionally and escalate issues when necessary.
  • Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction.
  • Maintain accurate guest records and update reservation systems.
  • Follow security, safety, and confidentiality procedures.
  • Assist with administrative and clerical tasks as assigned.

Required Qualifications:

  • High school diploma or equivalent.
  • Previous customer service, hospitality, or front desk experience preferred.
  • Strong verbal and written communication skills.
  • Basic computer proficiency and familiarity with reservation or property management systems.
  • Excellent organizational and multitasking abilities.
  • Ability to work flexible schedules, including evenings, weekends, and holidays.
  • Professional appearance and positive attitude.

Preferred Qualifications:

  • Opera PMS experience strongly preferred.
  • IHG experience is a plus but not required.
  • Experience working in a full-service hotel environment.
  • Knowledge of banquet operations, event planning, and group billing procedures.

Physical Requirements

  • Ability to stand for extended periods.
  • Occasional lifting of luggage or office supplies (up to 25 pounds).
  • Ability to work in a fast-paced environment.

Schedule & Availability:

  • This is an hourly position.
  • Must be flexible to work occasional evenings, weekends, and holidays as business demands require.
  • Availability may vary based on operational requirements.