... Analyst is responsible for supporting and operating enterprise hyperconverged infrastructure (HCI ... health. * Perform remote hands activities, including coordination with data center teams for ...
64 Highmark Health Infrastructure Analyst Jobs Hiring Near You
... Analyst is responsible for supporting and operating enterprise hyperconverged infrastructure (HCI ... health. * Perform remote hands activities, including coordination with data center teams for ...
Facilities and Infrastructure Analyst
Huntsville, AL · On-site
$85K - $120K/yr
The Facilities and Infrastructure Analyst supports the United States Army (USA) and Foreign ... With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy ...
Facilities and Infrastructure Analyst
Huntsville, AL · On-site
$85K - $120K/yr
The Facilities and Infrastructure Analyst supports the United States Army (USA) and Foreign ... With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy ...
IT Infrastructure Analyst
Sacramento, CA · On-site
$60/hr
Job Title: IT Infrastructure Analyst Location: Sacramento, California Pay Range: up to $60.00 per ... Health Savings Account * Health Flexible Spending Account * Dependent Care Flexible Spending ...
IT Infrastructure Analyst
Sacramento, CA · On-site
$60/hr
Job Title: IT Infrastructure Analyst Location: Sacramento, California Pay Range: up to $60.00 per ... Health Savings Account * Health Flexible Spending Account * Dependent Care Flexible Spending ...
Requisition ID: 66364 Title: Sr Infrastructure Analyst - Operations & Monitoring Arthrex is a ... system health, accelerating root cause resolution, and enabling smarter, data-driven decisions ...
Requisition ID: 66364 Title: Sr Infrastructure Analyst - Operations & Monitoring Arthrex is a ... system health, accelerating root cause resolution, and enabling smarter, data-driven decisions ...
Highmark Health Jobs Information
What is it like to work at Highmark Health?
Highmark Health is a mission-driven organization that prioritizes collaboration, innovation, and community involvement, fostering a culture of teamwork and mutual respect among its employees. The company's work environment is dynamic, with various teams working together to improve healthcare outcomes and advance population health, often incorporating cutting-edge technology and data-driven insights. Working at Highmark Health may appeal to individuals who are passionate about making a positive impact on people's lives, as the company offers opportunities for professional growth, development, and contributions to a broader mission of improving healthcare for all.
What makes Highmark Health an attractive place to work?
Highmark Health is a leading health insurance organization that plays a significant role in shaping the healthcare landscape through its commitment to improving the health and well-being of its members. The company fosters a collaborative work environment that encourages innovation, teamwork, and professional growth, with opportunities for employees to develop their skills and expertise in a dynamic and supportive setting. By joining Highmark Health, individuals can contribute to making a meaningful impact in the lives of millions of people, while also advancing their careers and achieving their personal and professional goals.
Do workers at Highmark Health get paid breaks?
Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and December 2025.
78% of people say they get paid breaks.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and December 2025.
Does Highmark Health pay people when they’re sick?
Yes. Most people get paid when they’re sick.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and December 2025.
83% of people say they would get paid if they were sick but scheduled to work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and December 2025.
At Highmark Health, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and December 2025.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and December 2025.
Is the health insurance from Highmark Health affordable enough for their workers?
Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and December 2025.
94% of people say the health insurance costs are okay
Based on data from 16 people who took the Breakroom Quiz between March 2025 and December 2025.
Do people get paid time off at Highmark Health?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between May 2025 and December 2025.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and July 2025.
- 40% of people with changing schedules find out their shifts one week or less ahead of time.
- 20% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 40% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and July 2025.
Do workers at Highmark Health worry about hours?
Most people don’t worry about getting enough hours.
91% of people report they don’t worry about getting enough hours.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2025.
91% of people report they don’t worry about getting enough hours.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2025.
Do Highmark Health workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and July 2025.
41% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and July 2025.
How easy is it for Highmark Health workers to change shifts?
Most people find it easy to change shifts.
75% of people report that it’s easy to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and July 2025.
75% of people report that it’s easy to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and July 2025.
How easy is it to get time off at Highmark Health?
Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and December 2025.
85% of people report it’s easy to get time off.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and December 2025.
Do Highmark Health managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2025.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and July 2025.
Do jobs at Highmark Health spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and July 2025.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and July 2025.
How easy is it to take sick days at Highmark Health?
Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and December 2025.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and December 2025.
Is working at Highmark Health good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and December 2025.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and December 2025.
Do people at Highmark Health feel treated with respect by their managers?
Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and December 2025.
87% of people say they’re treated with respect by their managers.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and December 2025.
Do people at Highmark Health get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and December 2025.
87% of people report that they get to take their breaks without interruption.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and December 2025.
Is it stressful to work at Highmark Health?
Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and December 2025.
83% of people say they often feel stressed out at work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and December 2025.
Do people at Highmark Health enjoy their jobs?
Only some people enjoy their job.
41% of people report they don’t enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
41% of people report they don’t enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and December 2025.
Do people at Highmark Health recommend working with their team?
Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and December 2025.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between November 2024 and December 2025.
Do people get enough training when they start at Highmark Health?
Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and December 2025.
72% of people report they got enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between November 2024 and December 2025.
Do people get support to advance at Highmark Health?
Most people aren’t given support to advance their career here.
In the last year, 68% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and December 2025.
In the last year, 68% of people report not being given support to advance their career here.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and December 2025.
Do people think Highmark Health’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and December 2025.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and December 2025.
Do workers feel well informed about how Highmark Health is doing?
Only some people feel well informed about how the company is doing.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and December 2025.
37% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and December 2025.
What other companies are hiring for Infrastructure Analyst jobs?
What are the most popular jobs at Highmark Health?
What are the most popular categories at Highmark Health?
Full-time
Re-posted 3 days ago
ADT rating
7.0
Based on 139 frontline employees who took The Breakroom Quiz
44th of 116 rated security
Job description
Summary:
The HCI Platform Analyst is responsible for supporting and operating enterprise hyperconverged infrastructure (HCI) environments across data center and hybrid platforms. This role focuses on day-to-day operations, monitoring, provisioning, and troubleshooting across integrated stacks including compute, storage, and networking.
The ideal candidate is a hands-on operator with foundational HCI knowledge who can execute standard procedures, support infrastructure stacks end-to-end, and maintain stable, secure, and performant environments under established engineering standards.
Duties and Responsibilities:
- Support day-to-day operations of hyperconverged infrastructure (HCI) stacks, including compute nodes, storage nodes, and integrated networking components.
- Assist with building, deploying, and expanding HCI clusters under guidance of senior engineers.
- Install, configure, and support hypervisor platforms (VMware ESXi/vCenter preferred) across HCI environments.
- Perform routine system administration tasks including patching, upgrades, monitoring, and lifecycle maintenance of HCI systems.
- Execute code currency and patching activities, ensuring environments remain compliant with vendor and security standards.
- Support provisioning and management of virtual machines, storage resources, and cluster configurations.
- Assist with management of Layer 2 switching, VLAN configurations, and basic network connectivity within HCI stacks.
- Support and troubleshoot infrastructure components including compute, storage, and network layers.
- Monitor infrastructure performance (CPU, memory, storage, latency) and escalate issues when thresholds are exceeded.
- Assist with OS installations, system builds, and server provisioning activities.
- Support license management tracking and validation for infrastructure platforms and software.
- Execute standard migration activities (VM migrations, storage moves, cluster workload balancing) following runbooks.
- Coordinate with vendors for support cases, troubleshooting, and hardware/software issue resolution.
- Provide support for observability and monitoring platforms, ensuring accurate alerting and visibility into system health.
- Perform remote hands activities, including coordination with data center teams for hardware tasks and troubleshooting.
- Support infrastructure services including DNS, VLANs, VIPs, and load balancing integrations required by application workloads.
- Follow operational runbooks for incident response, change implementation, and maintenance activities.
- Troubleshoot L2-level infrastructure issues and escalate complex problems with clear diagnostics.
- Maintain system documentation, runbooks, and inventory records.
- Participate in 24x7 on-call rotation, providing after-hours support for infrastructure incidents.
- Perform other duties as assigned.
Skills and Competencies:
- Foundational knowledge of hyperconverged infrastructure (HCI) concepts (compute + storage + networking stack).
- Working knowledge of VMware virtualization platforms (ESXi, vCenter).
- Basic understanding of server hardware, compute nodes, and storage integration within HCI environments.
- Familiarity with Layer 2 networking concepts, including VLANs and basic switching.
- Exposure to infrastructure services such as DNS, VIPs, and load balancing.
- Understanding of infrastructure lifecycle management (patching, upgrades, firmware updates).
- Basic understanding of infrastructure monitoring and observability tools.
- Exposure to automation and scripting (PowerShell, Python, or similar) is a plus.
- Strong troubleshooting and problem-solving skills in a production support environment.
- Ability to follow standard operating procedures and execute tasks with discipline.
- Strong attention to detail and ownership in execution of operational tasks.
- Ability to collaborate across infrastructure, network, and application teams.
- Willingness to learn and grow into deeper infrastructure engineering responsibilities.
- Dell VxRails, or HPe dHCI experience.
Minimum Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or equivalent experience.
- 2 to 5+ years of experience in infrastructure operations, system administration, or data center support roles.
- Hands-on experience with virtualization platforms (VMware preferred).
- Exposure to enterprise infrastructure environments (compute, storage, or networking).
Preferred Qualifications:
- Exposure to hyperconverged infrastructure platforms (Nutanix, VMware vSAN, or similar).
- Experience with server provisioning, OS installation, and lifecycle management.
- Familiarity with VLANs, DNS, and basic networking concepts.
- Exposure to monitoring, observability, or infrastructure tools.
- Basic automation or scripting experience.
- Familiarity with ITIL processes (incident, change, problem management).
Required Licensing or Certifications:
- HPe or Dell/EMC certifications
- Cloud certifications
- HCI certifications
Working Conditions:
- May require afterhours, weekend, or offshift work during incidents, maintenance windows, or critical business events.
- Participation in a rotating 24x7 oncall support model is required.
- If applicable, list the travel requirements for the job.
- Hybrid work 4:1, 1 day WFH.
Travel:
Light travel, 10%
About ADT
Sourced by ZipRecruiter
At ADT Commercial, we are in the business of helping people and organizations to protect what matters most to them. Building upon ADT's 145-year legacy, we secure the livelihoods and futures of critical commercial environments, retail location, educational campuses, healthcare facilities and financial institutions across the U.S. as an industry-leading security, fire and life safety systems integrator. We strive to have the most experienced and technically trained and talented teams in the industry, driven by excellence at every turn. At ADT Commercial, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of ADT Commercial, you'll have the opportunity to be a part of that difference every day. With more than 300 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.adtcommercial.com or follow us on LinkedIn and Facebook.
Industry
Personal services
Company size
10,000+ Employees
Headquarters location
Boca Raton, FL, US
Year founded
1874