High Tech
High Tech

60 High Tech It Analyst Jobs Hiring Near You

Inc is a global IT solutions provider focused on delivering customer value through high Quality ... IT Analyst with PL/SQL and some knowledge on java Thanks Ashok Sr.Lead/Recruiter 443-640-0099 ...

IT Analyst II

Calgary, AB · Hybrid

CA$42.12 - CA$56.86/hr

As an IT Analyst II, you will support and administer critical data systems that power enterprise reporting and analytics. You will work closely with end users, clinicians, service delivery teams, and ...

Company Description Established in 1991, Collabera has been a leader in IT staffing for over 22 ... Partner with business stakeholders to translate high level business requirements into detailed ...

Job title Rotational Program - IT Analyst I Location Marina View - League City, TX Battleground Site - La Porte, TX Chocolate Bayou Site - Alvin, TX Organizational Context and Job Purpose INEOS ...

Who you are • 5+ years of experience in a functional IT, systems analyst, or similar role • Strong understanding of business processes (operations, supply chain, manufacturing, or finance ...

Job title: Tech Ops - IT Analyst / Los Angeles, California      Our Company  We're more ... Deliver high quality, hands-on support diagnosing,troubleshooting and resolving issues successfully ...

IT Analyst II Location: Larkin Bldg @ Exchange Street Location of Job : US:NY:Buffalo Work Type : Full-Time Shift 1 This position provides IT support to assigned systems as a subject matter expert ...

SUMMARY As an IT Analyst II on the Service Desk team, you deploy and support hardware and software ... High school diploma with a minimum of 4 years relevant work experience. A mixture of higher ...

Showing results 21-40

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

19th of 101 rated telecommunications companies


Job description

The IT Analyst responsibilities include prioritizing end user requirements, support the implementation, documentation, and troubleshooting of IT Service Desk systems. In addition, work in collaboration with other team members to deliver tasks and achieve milestones. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential.

DUTIES / RESPONSIBILITIES:

  • Communicate with stakeholders to understand their requirements.
  • Troubleshoot hardware and software issues.
  • Install and configure hardware and software components.
  • Develop, test, and implement IT systems to further business objectives.
  • Set up new user accounts and profiles and handle password issues.
  • Support implementation or execution of new and/or current processes and procedures that aid in the efficiency of managing and expanding IT Service Desk operations.
  • Perform research, analysis, and implement software patches or hardware changes needed for any security or computer related deficiencies.
  • Aids in evaluation and testing for troubleshooting purposes.
  • Meet and/or exceed own SLA thresholds and monitor service desk requests that are created by users.
  • Participate in team meetings; provide input on intelligent solutions to improve efficiency.
  • Conduct regular monitoring of own KPI (Key Performance Indicators) to ensure compliance.
  • Provide support for devices that are managed by MDM (Mobile Device Management) tools, including addition of devices, maintenance, and reporting.
  • Help ensure workstations are properly maintained by leveraging patching and software systems management tools.
  • Support of workstation compliance checks to meet Data Governance and Security policies thresholds.
  • Maintain records up to date for inventory and management systems for assigned and retiring equipment.
  • Follow Change Management procedures as necessary.
  • Support users Office 365 maintenance tasks.
  • Support and expand internal IT Service Desk documentation to include lessons learned and customer-centric answers for FAQs.
  • Collaborate with inter-departmental groups to provide efficient solutions to customers’ requests.
  • Consistent use of independent discretion over matters of significance.
  • Other duties as required or assigned.

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Proven experience as an IT Analyst, IT Consultant, or similar role.
  • Actively participating in education program on Information Technology, Computer Engineering, or related field
  • Moderate understanding and practical experience with Microsoft and Linux Server Technologies
  • Knowledge of widely accepted information security principles and practices
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays and participate with on-call rotation.
  • Problem-solving aptitude

Benefits:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#LI-MC1


What Hotwire Communications employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom