Hexaware Technologies
Hexaware Technologies

58 Hexaware Technologies Project Manager Jobs Hiring Near You

Support project teams via architecture reviews, technical assessments, and implementation planning ... Hexaware Technologies is an equal opportunity employer. We are dedicated to providing a work ...

... management skills. * Ability to translate business requirements into AI solutions. * Strong collaboration and teamwork skills. * Continuous learning mindset with passion for emerging AI technologies.

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Hexaware Technologies Jobs Information

What is it like to work at Hexaware Technologies?

Hexaware Technologies is a company that emphasizes a culture of innovation, collaboration, and customer-centricity, fostering a work environment that encourages creativity and growth. The company has a flat organizational structure, allowing for open communication and teamwork among employees, and its global presence enables opportunities for diverse projects and experiences. Working at Hexaware Technologies may appeal to candidates who are interested in a dynamic and challenging work environment, with opportunities to develop skills in emerging technologies and contribute to the company's mission of delivering exceptional customer experiences.

What makes Hexaware Technologies an attractive place to work?

Hexaware Technologies is a leading global provider of IT, BPO, and consulting services, known for its commitment to innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities for employees to work on diverse projects and develop new skills. By joining Hexaware, professionals can contribute to the company's mission of delivering exceptional services and solutions, while also advancing their careers through training, mentorship, and career growth opportunities.
What are the most popular categories at Hexaware Technologies?
Infographic showing various Project Manager job openings at Hexaware Technologies in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Desktop Support Engineer

Hexaware Technologies, Inc

Albuquerque, NM • On-site

Other

Re-posted 6 days ago


Job description

Position: Desktop Support Engineer

Location: Albuquerque, NM 87107 (Onsite)

Hiring: Fulltime with Hexaware Technologies

Job Summary

The Desktop Support Engineer –will provide onsite and remote technical support for end users, desktops, laptops, software, peripherals, printers, conference-room equipment, and basic network connectivity. The engineer will resolve common IT issues, support device deployments and replacements, maintain asset records, and escalate complex issues to Level 2 or specialized support teams.

 

Key Responsibilities:

  • Provide deskside and remote support for hardware, software, account access, VPN, MFA, authentication, and connectivity issues.
  • Troubleshoot Windows desktops, laptops, monitors, docking stations, printers, scanners, and other peripherals.
  • Configure and deploy standard devices, operating systems, applications, drivers, and security tools.
  • Assist with password resets, account lockouts, Microsoft 365, Outlook, Teams, OneDrive, and shared-drive access.
  • Perform basic device replacements, reimaging, data backup and restore, and OneDrive synchronization checks.
  • Support office moves by disconnecting, reconnecting, and validating workstations and network connections.
  • Provide basic printer, scanner, conference-room, Teams Room, display, camera, and microphone support.
  • Perform basic cable checks, equipment labeling, inventory updates, and other smart-hands activities under supervision.
  • Maintain accurate ticket, asset, inventory, and CMDB records.
  • Coordinate with vendors and escalate unresolved issues to Level 2, infrastructure, or specialized support teams.
  • Follow established IT procedures, security standards, change-management processes, and service-level requirements.

Required Qualifications:

  • 3 years of experience in desktop support, help desk, or IT support.
  • Experience supporting Windows desktops and laptops.
  • Basic knowledge of Microsoft 365, Active Directory, VPN, Wi-Fi, printers, and hardware troubleshooting.
  • Experience using ticketing systems and documenting technical issues.
  • Strong customer-service, communication, and problem-solving skills.
  • Ability to work onsite and handle standard IT equipment.
  • CompTIA A+, ITIL, or Microsoft certifications are preferred.