60 Hellofresh Customer Service Jobs Hiring Near You

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Factor_ a brand of HelloFresh is seeking a dependable and organized Class A truck driver who possesses a great deal of physical and mental stamina and can consistently ensure safe and accurate deliveries. Must be detail-oriented and efficient. However, 60-75% will be expected to perform forklift operations and assist with general warehouse duties during periods of downtime.

You will…

• Operate lift trucks or hand trucks to convey, move or hoist materials to proper departments or areas in a safe and timely manner.
• Process received goods and supplies to be used in or to aid in the production/storage of goods destined for sale to our customer base.
• Ensure the accuracy, quality, and safety of received goods by following the company’s defined procedures to inspect both the truck and materials
• Report defective materials or questionable conditions to the department supervisor.
• Report food safety and quality problems to personnel with authority to initiate action
• Enforce and follow all safety, GMP and SQF policies/procedures.
• Shrink wraps pallets either manually or utilizing automation in preparation of shipment.
• Fully understand how to operate and safely drive your assigned delivery vehicle
• Drive trucks with a Gross Vehicle Weight (GVW) over 26,000 lbs.
• Pull a towed weight exceeding 10,000 lbs.
• Ensure the trailer hitch is properly and securely attached to the tractor unit
• Obtain signatures or warehouse scans to confirm and complete deliveries 
• Stay on a predetermined route and ensure timely deliveries
• Communicate with dispatch as needed
• Maintain and service vehicles as needed (refuel, change oil, tire pressure, repairs, etc.)
• Obey all applicable traffic laws and drive according to the weather/road conditions
• Comply with ICC and DOT regulations
• Operation of computer/ internal freight monitoring systems required

You are...

• Alert, focused, and detail-oriented
• Physically and mentally fit
• An innate sense of direction
• Disciplined, dependable, and resourceful
• High level of composure and good stress management
• Available for around the clock shifts to accommodate freight movements
  

At a minimum, you have…

• High school diploma or GED equivalent preferred
• Valid Class A driver’s license required
• 2+ years proven and verifiable experience with tractor-trailer driving required
• Skilled at driving large vehicles
• Comfortable maneuvering and parking a tractor-trailer
• Able to operate an electric lift, hand trucks, pallet jacks, etc.
• Proficient using GPS and other routing systems
• Forklift experience (required)

Physical Demands:

• Ability to walk, bend, squat, climb, reach, and kneel
• Ability to lift/push/pull up to 50 pounds
• Experience in material handling
• Sedentary work; involves sitting most of the time
• Occasional movement around the office may be necessary 
• Regular work with computers, including keyboards and screens
• Regular use of mobile devices, including smartphones and tablets

You’ll get… 

• • Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
  • Generous PTO and flexible attendance policy
  • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
  • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)  
  • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
  • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn.

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe: EUaccommodations@hellofresh.com
• APAC: APACaccommodations@hellofresh.com
• United States: USCandidateAccommodations@hellofresh.com
• Canada: CAaccommodations@hellofresh.com