HelloFresh
HelloFresh

60 Hellofresh Customer Service Jobs Hiring Near You

... high levels of customer service in administration. Your role is to create and maintain an ... Coordinate promotional materials to promote HelloFresh activities * Provide administrative support ...

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Perform troubleshooting of assigned out of service equipment and correct issues, act as an ...

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Perform routine troubleshooting of assigned out of service equipment and correct issues, act as an ...

... customer acquisition goals for HelloFresh - owning and scaling learnings from HelloFresh to and ... Develop meaningful creator relationships that engage audiences with our services and brands * Put ...

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Provide service and a working experience that meets the needs of the team members and management ...

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Tuition reimbursement for continuing education (upon 2 years of service) * Up to 85% discount on ...

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Perform troubleshooting of assigned out of service equipment and correct issues, act as an ...

Sourcing Strategy Manager

New York, NY

$141K - $182K/yr

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Tuition reimbursement for continuing education (upon 2 years of service) * Up to 85% discount on ...

... customer acquisition goals for HelloFresh - owning and scaling learnings from HelloFresh to and ... Develop meaningful creator relationships that engage audiences with our services and brands * Put ...

Ensure a high level of internal and external customer service. Investigate (and correct) customer ... Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate ...

Ensure a high level of internal and external customer service. Investigate (and correct) customer ... Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate ...

Showing results 21-40

HelloFresh Jobs Information

Do workers at HelloFresh get paid breaks?

Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and April 2026.

Does HelloFresh pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
41% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and April 2026.

At HelloFresh, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
41% of people say they have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from HelloFresh affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 24 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at HelloFresh?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at HelloFresh worry about hours?

Most people don’t worry about getting enough hours.
72% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and September 2025.

Do HelloFresh workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it for HelloFresh workers to change shifts?

Most people find it hard to change shifts.
85% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at HelloFresh?

Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

Do HelloFresh managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and September 2025.

Do jobs at HelloFresh spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and September 2025.

How easy is it to take sick days at HelloFresh?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at HelloFresh good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at HelloFresh feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
44% of people say they’re not treated with respect by their managers.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at HelloFresh get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at HelloFresh?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at HelloFresh enjoy their jobs?

Only some people enjoy their job.
43% of people report they don’t enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at HelloFresh recommend working with their team?

Only some people recommend working with their team.
56% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at HelloFresh?

Most people didn’t get enough training when they started.
67% of people report they didn’t get enough training when they started working here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at HelloFresh?

Only some people are given support to advance their career here.
In the last year, 64% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think HelloFresh’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how HelloFresh is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and April 2026.
What are the most popular categories at Hellofresh?
Infographic showing various Customer Service job openings at Hellofresh in the United States as of June 2026, with employment types broken down into 1% Internship, 95% Full Time, 3% Part Time, and 1% Nights. Highlights an 97% Physical, and 3% Hybrid job distribution.
Office Administrator

Other

Posted 25 days ago


HelloFresh rating

6.5

Company rating: 6.5 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

10th of 22 rated food delivery companies


Job description

Location: Unit# 110, 4951 - 110 Avenue SE, Calgary, Alberta  

About the Role

We're hiring an Office Administrator to support our ready-to-eat facility (Factor) in Calgary.  In this role, you will organize/coordinate office procedures and support the office with high levels of customer service in administration. Your role is to create and maintain an environment where our employees can do the best work of their lives in an effective, professional, and safe environment. Ultimately, the Office Administrator should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operations.

What you will be doing:

  • Develop processes to improve overall office operations
  • Assist HR & Staffing teams with onboarding new hires and set-up of  the orientation room 
  • Coordinate promotional materials to promote HelloFresh activities
  • Provide administrative support to on-site leadership team
  • Act as a gatekeeper while receiving guests, courteously providing and receiving information
  • Manage site indirect procurement activities-including office supplies, snacks, and general materials-while ensuring timely execution and accurate reporting of all purchases.
  • Manage site access with key cards and visitor logs
  • Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements);
  • Plan in-house or off-site activities, such as parties, celebrations, swag distribution and conferences 
  • Work in compliance with OH&S acts and regulations.
  • Create and distribute email communications to hourly team members about Town Halls, surveys, and organizational updates.
  • Manage absence tracking and job abandonment follow-ups
  • Own and manage operations-based reports
  • Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
  • Other duties as assigned

At a minimum, you have: 

  • Exceptional communication, interpersonal, and problem-solving skills;
  • 2+ years of work experience in a related office coordinator, customer service, and/or assistant position;
  • Proficiency with Google Apps (i.e., Gmail, Docs, Sheets), Microsoft Suite and video conferencing;
  • Experience supporting general HR function strongly preferred;
  • GED/HS diploma required. Bachelor's degree preferred.
  • Ability to prioritize, remain calm and alert while multitasking in a fast-paced and deadline oriented environment. 
  • Flexibility to work overtime, weekends, evenings and holidays as required

What you'll get in return:

  • Competitive salary and health benefits
  • Shift premiums are available for afternoon and overnight shifts
  • 75% discount on HelloFresh or Chefs Plate weekly box subscription
  • High impact work to help feed thousands of families in Canada
  • Opportunity to learn and grow
  • Work with a hard-working and supportive team

Working Conditions:

It's no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#factor

#JD1008


What HelloFresh employees say

Pay

Benefits

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Get the full story on Breakroom


HelloFresh logo

About HelloFresh

Sourced by ZipRecruiter

HelloFresh is a meal-kit company based in Berlin, Germany. It is the largest meal-kit provider in the United States and also has operations in Australia, Canada, New Zealand, and the United Kingdom, as well as Europe (Germany, Austria, Switzerland, Belgium, Netherlands, Luxembourg, France, Italy, Ireland, Spain and Scandinavia). HelloFresh’s mission is to change the way people eat forever by helping consumers save money with every meal, democratizing access to high-quality food, allowing everyone to enjoy a varied and tasty diet, and reducing food waste through CO2 neutral delivery of every box.

Industry

Food services and drinking places

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US