Logistics Associate
Irving, TX · On-site
$17.50 - $23.75/hr
Monitor, measure, and improve service level metrics, including on-time arrival and on-time ... Dedicated to providing the best possible experience for the HelloFresh customer You have.
60 Hellofresh Customer Service Jobs Hiring Near You
Logistics Associate
Irving, TX · On-site
$17.50 - $23.75/hr
Monitor, measure, and improve service level metrics, including on-time arrival and on-time ... Dedicated to providing the best possible experience for the HelloFresh customer You have.
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Monitor performance to contract and recommend payment for appropriate services rendered. This ...
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Monitor performance to contract and recommend payment for appropriate services rendered. This ...
Monitor performance to contract and recommend payment for appropriate services rendered. This ... Dedicated to providing the best possible experience for the HelloFresh customer You have.
Monitor performance to contract and recommend payment for appropriate services rendered. This ... Dedicated to providing the best possible experience for the HelloFresh customer You have.
Logistics Associate
Irving, TX · On-site
$17.50 - $23.75/hr
Monitor, measure, and improve service level metrics, including on-time arrival and on-time ... Dedicated to providing the best possible experience for the HelloFresh customer You have.
Logistics Associate
Irving, TX · On-site
$17.50 - $23.75/hr
Monitor, measure, and improve service level metrics, including on-time arrival and on-time ... Dedicated to providing the best possible experience for the HelloFresh customer You have.
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Monitor performance to contract and recommend payment for appropriate services rendered. This ...
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Monitor performance to contract and recommend payment for appropriate services rendered. This ...
Senior Construction Manager
Boulder, CO · On-site
Monitor performance to contract and recommend payment for appropriate services rendered. This ... Dedicated to providing the best possible experience for the HelloFresh customer You have.
Senior Construction Manager
Boulder, CO · On-site
Monitor performance to contract and recommend payment for appropriate services rendered. This ... Dedicated to providing the best possible experience for the HelloFresh customer You have.
US Hourly
$24.75/hr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission ...
Quick apply
US Hourly
$24.75/hr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission ...
[US DC] Senior Specialist, Physical Security
$63K - $67K/yr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Manage security vendors by scheduling service, monitoring service calls, and certifying completion ...
[US DC] Senior Specialist, Physical Security
$63K - $67K/yr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Manage security vendors by scheduling service, monitoring service calls, and certifying completion ...
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... This team services our North America Operations Fulfillment Network, owning the WMS production ...
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... This team services our North America Operations Fulfillment Network, owning the WMS production ...
... HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... services that meet real latency, scalability, and observability requirements. * Shape the ...
... HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... services that meet real latency, scalability, and observability requirements. * Shape the ...
Manager, Global Price & Discount Strategy
$101K - $117K/yr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Tuition reimbursement for continuing education (upon 2 years of service) * Up to 85% discount on ...
Manager, Global Price & Discount Strategy
$101K - $117K/yr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Tuition reimbursement for continuing education (upon 2 years of service) * Up to 85% discount on ...
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Provide service and a working experience that meets the needs of the team members and management ...
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Provide service and a working experience that meets the needs of the team members and management ...
People Technology Senior Functional Specialist
$101K - $117K/yr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Work with HR Technology peers, Field HR and Shared Services teams, and Benefits and Payroll teams ...
People Technology Senior Functional Specialist
$101K - $117K/yr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Work with HR Technology peers, Field HR and Shared Services teams, and Benefits and Payroll teams ...
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Manage the relationship with site security and ensures security services are being provided for ...
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Manage the relationship with site security and ensures security services are being provided for ...
Lead Maintenance Technician
Goodyear, AZ · On-site
$35.75/hr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Perform troubleshooting of assigned out of service equipment and correct issues, act as an ...
Quick apply
Lead Maintenance Technician
Goodyear, AZ · On-site
$35.75/hr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Perform troubleshooting of assigned out of service equipment and correct issues, act as an ...
Automation Technician
Phoenix, AZ · On-site
$38.75/hr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Perform troubleshooting of assigned out of service equipment and correct issues, act as an ...
Quick apply
Automation Technician
Phoenix, AZ · On-site
$38.75/hr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Perform troubleshooting of assigned out of service equipment and correct issues, act as an ...
[US HQ] FSQA Manager, Quality Systems Compliance
Aurora, CO · On-site
$101K - $117K/yr
At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to ... We have distinct meal-kit services that cater to everyone with the most menu variety in the market ...
[US HQ] FSQA Manager, Quality Systems Compliance
Aurora, CO · On-site
$101K - $117K/yr
At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to ... We have distinct meal-kit services that cater to everyone with the most menu variety in the market ...
Automation Technician
$39.50/hr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Perform troubleshooting of assigned out of service equipment and correct issues, act as an ...
Quick apply
Automation Technician
$39.50/hr
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Perform troubleshooting of assigned out of service equipment and correct issues, act as an ...
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Perform troubleshooting of assigned out of service equipment and correct issues, act as an ...
Quick apply
At HelloFresh, we want to change the way people eat forever by offering our customers high-quality ... Perform troubleshooting of assigned out of service equipment and correct issues, act as an ...
Area Manager I, Warehouse
Goodyear, AZ · On-site
$54K - $58K/yr
Ensure a high level of internal and external customer service. Investigate (and correct) customer ... Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate ...
Area Manager I, Warehouse
Goodyear, AZ · On-site
$54K - $58K/yr
Ensure a high level of internal and external customer service. Investigate (and correct) customer ... Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate ...
HelloFresh Jobs Information
Do workers at HelloFresh get paid breaks?
Yes. Most people get paid breaks.
74% of people say they get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and April 2026.
74% of people say they get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and April 2026.
Does HelloFresh pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and June 2026.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 45 people who took the Breakroom Quiz between December 2024 and June 2026.
At HelloFresh, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
39% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and June 2026.
39% of people say they have to use vacation days when they’re out sick.
Based on data from 23 people who took the Breakroom Quiz between May 2025 and June 2026.
Is the health insurance from HelloFresh affordable enough for their workers?
Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and June 2026.
92% of people say the health insurance costs are okay
Based on data from 25 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people get paid time off at HelloFresh?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and June 2026.
96% of people say they get paid time off.
Based on data from 25 people who took the Breakroom Quiz between May 2025 and June 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and July 2025.
- 33% of people with changing schedules find out their shifts one week or less ahead of time.
- 33% of people with changing schedules find out their shifts two weeks ahead of time.
- 17% of people with changing schedules find out their shifts three weeks ahead of time.
- 17% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 6 people who took the Breakroom Quiz between November 2024 and July 2025.
Do workers at HelloFresh worry about hours?
Most people don’t worry about getting enough hours.
72% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and September 2025.
72% of people report they don’t worry about getting enough hours.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and September 2025.
Do HelloFresh workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and September 2025.
55% report that they don’t have enough control over which shifts they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and September 2025.
How easy is it for HelloFresh workers to change shifts?
Most people find it hard to change shifts.
85% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and September 2025.
85% of people report that it’s hard to change shifts if they need to.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and September 2025.
How easy is it to get time off at HelloFresh?
Some people find it hard to get time off.
37% of people report it’s hard to get time off.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.
37% of people report it’s hard to get time off.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.
Do HelloFresh managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and September 2025.
97% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and September 2025.
Do jobs at HelloFresh spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and September 2025.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and September 2025.
How easy is it to take sick days at HelloFresh?
Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.
Is working at HelloFresh good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and April 2026.
Do people at HelloFresh feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
43% of people say they’re not treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and June 2026.
43% of people say they’re not treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at HelloFresh get to take their breaks without interruption?
Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and June 2026.
74% of people report that they get to take their breaks without interruption.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and June 2026.
Is it stressful to work at HelloFresh?
Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.
76% of people say they often feel stressed at work.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people at HelloFresh enjoy their jobs?
Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and June 2026.
42% of people report they don’t enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people at HelloFresh recommend working with their team?
Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people get enough training when they start at HelloFresh?
Some people didn’t get enough training when they started.
67% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.
67% of people report they didn’t get enough training when they started working here.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people get support to advance at HelloFresh?
Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.
Do people think HelloFresh’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and June 2026.
Do workers feel well informed about how HelloFresh is doing?
Only some people feel well informed about how the company is doing.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.
56% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 48 people who took the Breakroom Quiz between November 2024 and June 2026.
What are the most popular job types at Hellofresh?
What are the most popular jobs at Hellofresh?
What are the most popular categories at Hellofresh?
$17.50 - $23.75/hr
Full-time
Medical, Retirement, PTO
Re-posted 15 days ago
HelloFresh rating
6.6
Based on 52 frontline employees who took The Breakroom Quiz
11th of 24 rated food delivery companies
Job description
The Associate will support improving our transportation strategic initiatives to enhance processes within our Logistics Operations Center team. Responsibilities include transportation scheduling, tracking line hauls, negotiating spot market freight, managing exceptions and communicating cross-functionally to create seamless shipping execution across our network.
You will ...
You are...
You have...
You'll get...
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
You will ...
- Report to the Associate Manager / Manager to manage, monitor and develop recovery plans for outbound loads
- Execute outbound strategy - working across all distribution centers, third-party storage locations, cross docks, and vendors
- Monitor, measure, and improve service level metrics, including on-time arrival and on-time departure
- Determine root causes and ensure details of escalations are provided and accurate
- Execute relabeling of boxes from label generation to pushing customer communication updates
- Quickly and effectively analyze real-time data to provide recovery and contingency action plans
- Run the daily Exception Management process, communicating potential delays and assigning boxes to be re-made, with the goal of protecting the customer experience
- Track, organize, log and root cause major exceptions events; analyzing the impact of these events to weekly error data
- Solve unique and challenging problems faced in a perishable supply chain
- Become part of a passionate team that strives to develop innovative solutions to improve and grow HelloFresh's delivery network
- Build relationships with third-party carriers and execute plans to secure loads against forecasted volume
- Work directly with our outbound transportation team to lead and reinforce operational process improvement projects
- Drive a customer-focused environment committed to delivering the highest quality product to our customers
You are...
- Data-driven - you can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making
- Intellectually curious - you have an insatiable desire to understand how things work, why they work the way they do, and to consistently challenge the status quo
- Detail-oriented - you possess strong organizational skills and consistently demonstrate a methodical approach to all your work
- Agile - you thrive in fast-paced and dynamic environments and are comfortable working autonomously
- A critical thinker - you use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems
- An excellent communicator - able to communicate at all levels with clarity, poise, maturity and precision both written and verbal
- Collaborative - you enjoy working cross-functionally with various teams to gather key inputs, and are able to work well with diverse opinions
- Dedicated to providing the best possible experience for the HelloFresh customer
You have...
- Bachelor's degree in Business Administration, Economics, Data Science, Computer Science, Information Systems, Accounting, Supply Chain, or other relevant areas of study required
- 2 years of experience delivering analytical solutions to complex problems required
- Ability to travel up to 10% within the United States required
- Experience working with transportation management software (E2Open, BluJay) preferred
- Flexible in working a non M-F work schedule (e.g. rotational schedule, weekends, and/or overnights). Must be able to work the shift: Sunday- Wednesday, 7am-5pm CST
- This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
-
- Prolonged periods working at a desk and on a computer
- Reading information on a computer screen and inputting data into a computer system
You'll get...
- Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
- Generous PTO and flexible attendance policy
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
What HelloFresh employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About HelloFresh
Sourced by ZipRecruiter
HelloFresh is a meal-kit company based in Berlin, Germany. It is the largest meal-kit provider in the United States and also has operations in Australia, Canada, New Zealand, and the United Kingdom, as well as Europe (Germany, Austria, Switzerland, Belgium, Netherlands, Luxembourg, France, Italy, Ireland, Spain and Scandinavia). HelloFresh’s mission is to change the way people eat forever by helping consumers save money with every meal, democratizing access to high-quality food, allowing everyone to enjoy a varied and tasty diet, and reducing food waste through CO2 neutral delivery of every box.
Industry
Food services and drinking places
Company size
1,001 - 5,000 Employees
Headquarters location
New York, NY, US