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Loss Prevention Systems and Data Analyst

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

The Loss Prevention Systems and Data Analyst plays a critical role in supporting the Loss Prevention (LP) organization through data, systems, and analytics. This position owns the development, maintenance, and performance of LP reporting systems, dashboards, and case management tools.

Serving as the primary analytical subject matter expert for Loss Prevention, this role transforms complex data into actionable insights that support strategy, enable field execution, and drive measurable reductions in inventory shrink and operational losses across the business.

Responsibilities

• Lead the design, development, and continuous improvement of Loss Prevention systems, including dashboards, reporting suites, analytical models, alerts, workflows, automations and exceptionbased reporting tools.

• Ensure data accuracy, integrity, user maintenance, and overall system performance across all LPowned platforms (e.g., ExceptionBased Reporting, Case Management systems, CCTV integrations).

• Serve as the primary point of contact for vendors and crossfunctional partners to implement new data sources, system enhancements, and expanded capabilities.

• Translate complex data and trends into clear, actionable insights for Loss Prevention leadership and other business partners.

• Lead departmental and crossfunctional projects using advanced analytical techniques to identify risks, trends, and opportunities for optimization.

• Partner closely with the Loss Prevention field team to refine analytics based on investigative outcomes and emerging shrink or fraud trends.

• Lead training and onboarding for new system users, collaborating with vendors as needed to ensure ongoing education and adoption.

• Travel to store events (physical inventory, training) and industry conferences as needed (~5%).
   

• Bachelor's degree preferred in Business, Data Analytics, Finance, Accounting, Criminal Justice, or a related field; equivalent relevant experience may be considered.

• 3-5 years of experience in retail loss prevention analytics, shrink analysis, inventory accuracy, or other datadriven retail or operations roles.

• Experience with ExceptionBased Reporting, Case Management systems, and CCTV platforms preferred.
• Experience with Agilence and Jira is a plus.
• Strong pattern recognition and the ability to analyze large datasets from retail, inventory, or POS systems to identify root causes.
• Proficiency in Microsoft Office, including Excel, PowerPoint, Word, and Outlook.
• Ability to lead and work well with others to drive results.
• Positively adapts and pivots to sudden change. 
• Passionate about continuous learning and personal growth.
• Big picture thinker who is not afraid to innovate and ask questions. Always curious.
• Strong analytical, investigative and problem-solving skills.
• Effective communicator both written and verbal.
• Strong time management skills, proven ability to manage multiple tasks and projects.
• Proven ability to work with minimal direct supervision.

• Passionate Learner - learns from different situations; asks questions to gain further understanding; receptive to feedback; applies leanings to their role; shares learnings; allocates time to learning; seeks additional responsibility to develop skills and/or support others in learning

• Flexible & Agile Adapter - responsive and positive to change; works well with little direction; looks for solutions to achieve plan/task; keeps calm while under pressure; doesn't dwell on past

• Talent Builder - shares knowledge and builds skills within the team; actively involved in talent process; considers how to include others to create sense of involvement; invest times as informal/formal coach or buddy; looks for ways to acknowledge, motivate, and value the team

• Effective Communicator - articulates well when sharing information; self-aware of impact/style to engage others; effective in adapting style where necessary; shares information timely; encourages others to express views and opinions demonstrates active listening and uses probing questions

• Team Builder - understands importance of teamwork; shares information; provides support and collaborates with a wide number of colleagues/teams and customers; humble when operating within team; understands importance of collaboration and inclusion

• Customer Focused Partner - demonstrates solid understanding of the customer; uses customer insights to help improve; seeks to improve customer journey/experience; advocate of the customer; holds self (and others where relevant) to a good standard of customer service

• Strategic Thinker - brings new, strategic thinking and ideas to leader/team for consideration; contributes to ensure effective delivery of strategic plans; provides ideas and suggestions to improve upon strategies/plans to improve business performance and/or operations

• Big Picture Thinker - understands how the department and other key departments operate; contributes to and champions change plans to improve processes; knows how decisions could impact other departments

• Results Driver - holds self and team to good standard of delivery; gives ideas on how to make improvements; effective with own/team time management; focuses on the right priority; self-motivated; adapts easily to change and demonstrates grit and determination

• Problem Solver & Decision Maker - uses the right information to make good decisions; gathers and examines relevant information; make recommendations and takes actions to solve problems; considers important/impact of decisions on department/operations and others

This will be a hybrid role required to be onsite at the corporate office on specified days. The work environment generally involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.

The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and occasionally requires carrying, moving and setting up of computers, for example desktops, monitors, printers, and other small hardware in the testing lab.

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